ive been having such a horrible week. genuinely. i came here with my mom and younger sisters just to get some groceries :/ some snacks to make me feel even slightly better. i accidentally forgot my phone in the cart and the cashier just slammed it on the counter. i could only muster up a whispered "thank you" and i just walked away while my mom paid. i felt terrible like a burden just for coming inside. cant even remember her name because i just felt so embarrassed but she was an older lady with glasses and her hair was up thats all i remember because i couldnt even manage to look at her. ive been there, dont wanna go to work especially on bad days-- but the least i can do is be polite to people on those days, show a bit of humanity. im not asking for the best service ever, its a grocery store. we just wanted to go in and go out just like anyone else, not asking for a full conversation or big smiles. just a bit of courtesy is enough and i felt unwanted there. you never know what someones going through, please consider this :( read more

The checkout service here is terrible! Keith is the rudest employee I've ever experienced. Give this guy a mental health day. However the butchers are very nice and accommodating. read more

The staff is very professional and helpful! The selection of food bar items was really great! I got to pick up some amazing chicken cordon blu! read more

Hard to find quality products here. Check all Expiration dates for sure.. they sell stuff expired or about to expire all day long... Fruits and vegetables are pretty sorry too read more

I feel like I have reviewed this Bel Air before, but I have to trust the technology like SkyNet in a Terminator movie. So here goes. The store is always very clean and pleasing to the eye aesthetically. The e fruit is beautiful, fresh, and abundant. The produce is green and aromatic. The meats are packaged with care and picturesque. This location is the only one I have ever found with a wine bar! I saw they have tastings on Thursday evenings, which I assume is a local favorite. The staff was very young. It looked like mostly college kids working to make it, but they were supported by more seasoned staff. Despite their youthfulness, they were friendly or courteous, as well as moving quickly to get your items bagged up and ready to go. The only reason for no 5th star is that I was not wowed. To get that elusive star, I have to experience something so far above expectation I run to give a 5-star review. Nonetheless, this is a top-notch store if you happen to be all the way out in what seems like the edge of nowhere. read more

Bel Air - Main Entrance - Grocery Near Me - Rancho Murieta, California

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Christy is a wonderful manager she helped me when I accidentally overcharged myself on the self checkout . Also when my deli plate fell on accident, she ran over to the deli and helped me get another one. I feel like that she went above And Beyond and I'm very thankful for her Help. This store is always clean and everyone has been friendly. read more

Look the size is an issue to begin with they constantly don't carry the same stuff as their Folsom Neighbors but the prices that's the biggest downside. I'd much rather travel 25 minutes to Folsom where I can save a good portion of my money because their prices especially on ground turkey breast meat it's like one to two dollars difference every week and that's just uncalled for they should match the prices of the Folsom Raley's. They're supposed to be one brand. But the price is just I don't shop in town simply for that reason unless I'm desperate. The money I spend in gas like three or four bucks is nothing compared to what I spend at the store buying the same items and like I said they don't even carry half of what the Folsom store has. read more

Store is great. Employees are fantastic. Service everywhere is first-rate. Quality of food is excellent and I've never had any issue with spoilage. Convenient to the community of Rancho Murieta. It is appreciated to have this store here. The prices will make your eyes POP OUT! I simply don't shop here for most of my food. It's a shame. I know - everything has gone up - this store has ALWAYS been expensive - just like the gas station in front of it - it's about convenience and literally nothing for twenty minutes. Honestly, most items cost two to three dollars more than most stores. I've gone in there and spent 400-500 dollars! You simply can't get out of here for less than 80-100 dollars. I don't know how anyone on a greatly reduced budget could even consider shopping here. I've even heard the cashiers say - "well I don't shop here, I shop at Winco." Here's some advice to the store: Your OWN employees can't afford to shop there - that is a PROBLEM. read more

I have been shopping here from the day they opened. I live in Jackson and stop here on the way home. I stopped in today and as I came up to the register. I said hi to the clerk. Older lady with glasses. No reply and just started ringing me up. I ran my credit and she was moving slow bagging my groceries. I didn't have much just two bags. I moved to get my cart and help with the bags. She said not to leave until she was done with her process. I told her I was helping her with the bags. She never another word. You lost my business Bel air. Will never step foot in this store again. read more

The last 6 times that I have shopped at this location; something frustrating has happened. I haven't posted before, but today... well, something should be said. 1) Items do not ring up as advertised. 2) Items scanned twice - drove back to the store for a refund. 3) Rain Check items questioned for pricing; like I had fudged the Rain Check somehow & a supervisor was called to confirm this straight-forward transaction, but only after holding up the line and people staring at me like I was the issue. 4) Laborious online digital coupon system vs Newspaper ads vs Online deals even when you already have the Member card that should automatically give you access to those 'deals'. 5) High prices not found in other BelAir markets in a different zip code 6) Forced to use Self-Check I do not like to use Self Check lines. Even when I have less than 10 items, that include "weighted items" and alcohol. I'd rather stand in line and possibly chat with a neighbor and I think that is my right to do so. I do not appreciate having my cart grabbed away from me and dragged off to a Self-Check lane, WITHOUT MY CONSENT by someone who appears to be a little disgruntled about having to do so; all the while asking about the cart's contents. Mind you, no one was behind me, so I wasn't holding anyone up. It's unfortunate that there was only one lane open at 11AM, but I didn't do the scheduling that day. The last time a Self-Check encounter was attempted, the young man said "come with me and I'll show you how to ring up your own groceries." I politely declined his kind offer & he went on to the next person. No harm - no foul. As mentioned above, I have had misadventures at this particular store, so now I feel that I must watch as things are being scanned. This does make for a pleasant shopping visit like it used to be. So, while listening with one ear being asked for a second time, how I wanted my cash back and listening to lengthy instructions on how to enter my member information on the screen only to discern that the convoluted instructions were moot as I was already scanning the card; I entered the incorrect PIN and had to redo the transaction. Already a little miffed about having my cart dragged off, being forced into the 'self check' and having to repeat my answers to her unwanted questions, while redoing my transaction, Cashier (Operator 840) stood back, straightened her shoulders, glared, raised her voice and said; "YOU DON'T HAVE TO BE RUDE". Say what? You know what I think is rude? Having you grab my cart away from me without being asked, being forced to do something I didn't want to do in the first place, confusing the situation by spouting off unneeded instructions as necessary to my visit only to find that it was for something that didn't need doing and then loudly being called rude for possibly showing my upset at these infringements. MOST of my interactions at this store have been good. The Baggers are great, Deli folks are pleasant, I love the Sushi guy and the people in the Fish and Meat section have always been pleasant and fun. I used to actually enjoy shopping here. But now, I dread the whole check-out process and Corporate has only added to that dread with their confounding couponing options. Some folks love the self-check. That's wonderful for them. But I am not one of those folks. Next time, ASK if I would like to use the self-check, so that I might politely decline. Do not just grab my cart away from me, like I haven't a choice & I should know better. I overlooked the previous events listed above as human error, even when they resulted in an inconvenience with a drive back to the store, but this visit and conduct was too obnoxious to overlook. read more

Ok, so my wife and kids go here like EVERYDAY. You're welcome :). I wanted to leave a review for the sandwich guy today. He was awesome, efficient and makes a damn good sando! Went in during lunch and they seemed to have their hands full. The line moved pretty quick in my opinion and again he did an amazing job! But then again, he was just doing his job. And an awesome job he did!! Yes, I was the dad with those 3 crazy kids. Thanks for not being annoyed with me/us. The California Turkey on that French roll was amazing. I freaking love sandwiches btw. And my wife loved the tuna! Ps...that is a HUGE sandwich. Love this Bel Air! My wife tells me there are so many staff that has been so kind to her and the kids. So THANK YOU for that! I'll be back to try some other sandwiches! Again, thanks a billion! read more

The associates all the way to the manager are horrible at this stroller. They are rude and act like they are entitled. Never helpful and the rules pn coupons depends on who you get! Literally hate this store. Will drive to Folsom or Rancho Cardova to avoid going in there. They send surveys about your experience, but NEVER respond!! read more

Food is tasty and up to standards Service is good (training the youngsters) The ambiance is there but to small Recommend it read more

I stopped in for the electric car charging and grab a few items and was just amazed at the Quality the choices than the community encouragement they have in the store and of the business I encourage you to shop at Raley's the food is outstanding the service people are amazing and they really are trying to encourage the community coming together read more

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Seriously! How can you not experience less than five stars at Bel Air in Rancho Murieta. Unless...however, you're just complaining or it was a one-off situation. After all, we all know things happen. That's life. Looking at the "grocery store" experience and provide a thoughtful review....let's look at the different departments and the selections...okay 5 stars...let's look at the cleanliness of the store...5 stars. Service 5...quality 5....okay 5 stars. read more

Truly the Best market in Northern California. A real Pleasure shopping here with the vast variety of all kinds of Deli, baked goods and Beverage along with all your family shopping needs. A real joy to fill your basket with frequent savings in many items. read more

Love this store! Fresh produce, nice meat counter and very clean! I stop here on my way back to the foothills and do my shopping. Always impressed! read more

Thank you to the new food service manager who has gotten the deli and bakery service turned around. I had seen this company slide in their service but the people that work there seem to care enough to make it worth while to make this store my go to store, make it yours!!! read more

I asked for a product that they normally carry that was out of stock on the shelf and the gal at the check out said she didn't have time anyone to check on it. Only one check stand was open and the gal next to her was folding plastic bags. The first gal had her air pods in her ear and could of easily called the back. I went by the back of the store, casually popped my head in and they responded promptly. The discount items are BS the way it works (or doesn't). You see an attractive sale price but you don't get it even if you have the membership app because you haven't downloaded another app on your phone. Of course they don't tell you this, you only know if you check your receipt. I'll avoid them and just go to Safeway before leaving Folsom. read more

Great customer service! Great receiver! (For us delivery guys) Super clean and organized store...even when they are working freight. Thanks guys and gals! Is a pleasure shopping at your store! ((Even the back room is clean and organized!)) read more

hot food bar, food was not fresh. rice was not cooked fully. food tasted awful I spent $13+ and this was my first visit I will not be returning. read more

Bel Air - Grocery Near Me - Rancho Murieta, California

CINDI MAKES THE BEST SANDWICHES All the employees are lovely and this place has a nice plant selection (a little too nice) 10/10 read more

Hey Alex L, you may think we're slow to become a town but that's the way most of us like it. We moved out here because it wasn't a town, yet we're 20 mins to Folsom on a beautiful back road. We've always had a market here, sort of a big Mom and Pop which did a very good job of keeping people happy. Now thanks to Raley's Bel Air we have a larger selection of everything. The new store really adds to our community and I'm sure more people will be moving to our "little town" to enjoy all Rancho Murieta has to offer. read more

I wasn't too familiar with Bel Air until I happened to pop in for some goods while in a trip back to Sac. This store is clean, well organized and fully stocked. It's part of Rancho Murieta's slow development into an actual town. There's plenty of friendly faces inside. I was most impressed by the vast produce selection. I came for a snack and an energy drink, which they of course had as well. It's natural to want to compare them to the stores I frequent like Raley's and Safeway. I can't say there are any standout benefits, but I will say they have the luxury of being the new kid on the block, so they haven't been overrun with customers yet. The whole surrounding area is under construction but there was still plenty of parking. They also seem to be doing a good job sticking to COVID regulations. read more

We love this Bel Air that is right here in RAncho Murieta and easy access to anyone passing by on route 16. The workers are so helpful and very friendly- more like a local grocery rather than a big box store. People love the butchers where they get their fresh meat and fish. I love the produce section where I can pick up fresh fruits and veggies. I watch for their great sales and stock up on canned goods and other groceries when on sale. A very clean and bright grocery store. read more

Having been a former employee of Raleys/Bel Air there consistency as always is and has been fine quality meats and vegetables! There customer service is top notch and the stores are very clean! Prices are very competitive.... read more

Stoked for the new store. Layout is very warm and inviting. Great produce and meat sections. read more

Bel Air - Meat counter - Grocery Near Me - Rancho Murieta, California

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Clean store and always good produce and organized shelves. Love thursday wine nights!

Karen and RJ made it a point to ensure that my nephews first birthday was properly executed. We ran into some obstacles in the bakery but they went above and beyond to make it right. Their Customer service and genuine desire to help their customers is amazing! Produce is always on point! Thanks to the Produce Lead, Jerry! Great quality and choices. Thank you Lorena for assisting in this too! Appreciate the Lead team here ! read more

I live in Rancho Murieta and shop at the Bel Air from the day it has open. The customer service in the deli and the coffee area is terrible. I have made many complaints the Manger, but the poor customer service continues the deli and coffee shop. I no longer will shop at this store. read more

Helpful staff, nice variety of stuff they have over there. HUGE Selection of wine and cheese as well

It's a clean and friendly grocery store with a decent selection of food. You won't find many specialty items here but staff is helpful if you can't find it. read more

Awesome grocery store that has everything. I also had a great sandwich from the deli inside the market. The staff member Lavin was very helpful and made an awesome sandwich. read more

Because of COVID I usually just use the E-Cart grocery order system where I can shop online. They have special parking spots for people who use the E-Cart grocery system which is super convenient, I just open my trunk and a staff member, who is always friendly, comes out with my groceries loads them in my trunk and that's pretty much it. Really easy and convenient system to use. read more

Wonderful addition to our community. Staff is curious and helpful. Produce Dept well laid out is rest of store. Wonderful Deli and fresh meat seafood also. When we return to normal after Wuhan virus no longer a factor, this store will attract even larger crowds. read more

It's very convenient to have a grocery store in Rancho Murieta, California. The vast majority of the employees are outstanding. I'm welcomed with smiles and a friendly attitude. The majority of the food is overpriced and the selection isn't up to par. It's fine for picking up quick food but found that I'm spending too much for groceries if I shop there regularly. I do understand the point of supply and demand, but wish it was a bit more affordable, especially for people with children and less means. read more

Usually clean store. Navigating the restocking carts tricky at times. Does it have to be done during the day ? Better near closing time when store near empty would be better. read more

New store is just so awesome!! Such a nice store layout. Look forward to the wine and beer services.

i absolutely love bel air. but i came in about 6:30 to get a coffee for my sister as the cafe doesn't close till 7 i asked if they were still making coffee one worker asked another & that other work she said to me well i just cleaned the machine EXTREMELY rudely. i get it as i work in a restaurant after cleaning things than having to reclean it can be annoying but that's also your job to do so, i just feel she could've been a lot nicer about it & i would've completely understood & not been writing this review. read more

its close and well stocked, however fresh veggies can be poor, varys from week to week. Prices high