I recently purchased a 2020 Chevy Trax from this auction as my daughter's first time vehicle, and…read morewant to share my experience so others understand what they are getting into. Shortly after leaving the auction, the odometer screen began glitching on and off and there was a noticeable whistling noise from under the hood. We took the car for Maryland safety inspection and it failed because the odometer display went completely blank. I ended up having to pay about $560 at the dealer to replace the instrument cluster just to get the car to pass inspection. In addition, I had to spend more money on a valve cover, brake pads, spark plugs, oil change, and a full interior detail because the car was filthy. We laughed at the 'Clean Inside' stickers the auction has on its cars. If you are new to this you need to understand that these cars are sold strictly as-is. The auction advertises a 24-hour return window (red flag), but it ONLY applies to very specific major failures like engine or transmission issues. It does not cover problems like electrical failures, inspection issues, or other defects that show up immediately after purchase. Also, be aware that bidding can feel questionable. We observed one individual bidding on nearly EVERY car but never actually winning, which made it feel like prices were being driven up on purpose. Important advice if you are considering this auction: -- Plan to be there most of the day and long waiting -- Know which cars you want ahead of time --Run CARFAX reports if possible before bidding -- Research common issues for the specific make and model you're considering -- Bring a mechanic who can scan for codes and inspect the car (highly important) Even with a mechanic, it is not foolproof. Ours did not find any codes at the auction, but codes popped up shortly after we left. Financial reality: The car sold for $5,500. After auction and title fees, insurance, and everything else, my total investment ended up being about $8,000--$8,200. For context, a 2020 Chevy Trax with 103K miles typically sells for around $10,000--$13,000 at a dealer, so yes, I came out below retail, but that savings came with immediate out of pocket repairs, time, stress, and uncertainty right after purchase. My advice overall: -- Expect to spend additional money after purchase -- Set aside (at least) $2,500+ for immediate repairs and other miscellaneous issues --Know (don't wonder) the car will need work --Understand their return policy is a joke and extremely limited Personally, I would not recommend this business for anyone needing a reliable, ready to drive vehicle right away. There's no protection, you cannot fully test the car, and an extremely high likelihood of immediate repairs which make it a risky experience. The car runs, but the amount of work needed immediately after purchase was disappointing. If you choose to play with fire anyway, just go in with your eyes open.

Please beware of this place. I was looking for a first car for my teen and decided to try here…read moresince they had the warranty. After purchase I took the car in next morning for inspection to check for engine issues or transmission problems. Lo and behold the mechanic said car looks good on outside but this car is not worth the 5k. The host of engine problems that car had that was invisible to naked eye. He printed out all details and I immediately went to return car. Upon arrival the woman who appeared to be a Latina immediately said oh we not going to cover this under warranty. Me: How can you make this assessment in a minute and reviewing three documents in under a minute and you're not a mechanic. We waited almost two hours for the lead mechanic(their words) come out and say they will not cover the return. After 20 more minutes of arguing back and forth and showing our docs and mechanical pics and threats to involve the state of MD then we get the refund. My advice to all who buy cars from here, please go next day and get car inspected and if you find engine problems go return the vehicle before 5 pm next day. I kept the vin number so I plan to follow this car and see if they sold it to someone else without the necessary repairs. I plan to report that information to the state of MD if they resold that car. Lastly, I wish I knew this beforehand if you decide to get a car and I wouldn't go with title company on their premises. Rip off with fees. Go on MVA sight and get a 24 registration for $20 bucks to drive off lot. You will need to take a portable printer with you and tape to tape to window. I hope this review helps more than one person out there. Good luck!

Yet again giving another 5 stars. Only 13 days after my youngest son bought a car here, we sent my…read moreoldest son over and he bought a car here too. I told you guys in my 11/30/19 review I'm going to be making referrals to you guys like crazy!! You are the best!! You make impossible dreams happen. Neither of my boys do reviews, but I will continue to do them for them. Not sure how I never knew you guys were there before, but now that I know I will be referring like mad. Once again thanks for all of your GREAT help. Keep up the good work. If anyone needs a car once again PLEASE DO TO E Z CARS PLUS

me and my girlfriend's dealership had multiple problems with the radio, the transmission and the…read morebrakes when we brought it back when it was under warranty they did not fix anything and told me that the problems I was saying more there then they forge my girlfriends signature to push a loan through that we didn't authorize then showed up on private property demanding for the car. Police were called. Cops told the car dealership that they couldn't be on the property. It was a civil matter.

I took my vehicle to a dealer to replace a starter. When the tech raised the vehicle, the body…read moreseparated from the frame. All the support points had rusted out. Just a warning to inspect your vehicle for rust. The vehicle had 77,000 miles on it when I purchased it. Buyer Beware.

You really have to watch the people that work there. Keep a close eye on your money and how things…read morework. I bought two cars from here once. The second car they announced had an R title. I didn't know what that was so I asked. The guy at the table said that he said hard title and that it meant that they physically had the title there. When I decided to stop bidding, the auctioneer insisted that I bid one more time and guaranteed that I would get it... Caught up in the moment, I did and he was right... When I got into the office, they had the release for the R(reconstructed) title. I refused that car and made it very clear that I was paying for the regularly titled vehicle. After they accepted my money, the woman laughed and said that she was applying it to the R title. I ended up stuck with the both. Now, I wouldn't even buy a cup of coffee from these people.

Understanding that you purchase as is......however when the staff lie about the code on a…read morediagnostic reading as a women buyer beware. They will take your money and full advantage. DONT NOT GO TO THIS AUCTION UNLESS YOU HAVE MONEY TO WASTE!!!!

I bought a 2006 Mazda 6 from this auction, and they failed to inform me of any issues the car had…read more I've had to spend half the price I paid for the car in replacing various parts. The state of the cars available are horrible

1) Auctions sell cars to used car dealerships. They take in used cars from dealerships that sold…read morethem but the customer couldn't make the payments. Manheim is no different. 2) Buyer Beware. Cox Automotive owns the Manheim Auto Auctions nationwide. 3) Cox Automotive also owns "Kelly Blue Book" (aka "KBB). Are you kidding me? That's legal? A publication that tells you what the used cars are worth (Good, Better or Best condition) is owned by the same company that owns all the Manheim Auctions across the U.S and beyond? How sneaky and underhanded is that? How come the U.S. Justice Department doesn't stop companies that try to monopolize the market? Did you know that Cox Automotive also owns Dealertrack? Many many many dealerships use Dealertrack to complete the paperwork when you buy a vehicles (all the state and local specifics are loaded into Dealertrack so it is convenient for dealerships to use it. It does other things too but this is one of the main reasons people use it. Google "who owns Dealertrack". Here is what you will find: Dealertrack is owned by Cox Automotive, a subsidiary of the privately held Cox Enterprises. Cox Automotive acquired Dealertrack in 2015 for $4 billion. It operates as a major brand within their portfolio, which includes other automotive industry leaders like Autotrader, Kelley Blue Book, and Manheim. They also own www.centraldispatch.com. This is the website where dealerships, auto transport trucking companies and auto transport brokers go to post vehicles that need transporting so the carriers can find these loads. They do not check carrier credentials... if they did you would not hear about the thousands of trucking companies caught driving illegally blasted all over the news across the country.

Mothership auction of all auctions. A#1. Most selection of cars and great food in the cafeteria.read more

Have bought two vehicles here over the years and have always been satisfied with there vehicles. No…read moreBig Dealership Games they honor online pricing without adding additional Costs like those Cheap Ripoff warranties that hardly ever cover vehicles properly and they don't pressure you. They give a Great trade value if you have a decent well maintained vehicle. Ritchie took good care of me both sales and I can't say enough about him!

Lancaster Car Company is a great place to do business. Ritchie is a salesman who still believes…read morethat customer satisfaction is paramount in any transaction . I just bought my 2017 Toyota Avalon XLS Hybrid there with under 12k miles on the odometer. I brought it to my mechanic who attested to the fact that the car was in mjnt condition. Everything from my first phone call to the final purchase was 1st class. Truly a place you can go and get what's advertised at a fair price both on the purchasing as well as the trade-in end if the deal.

This is my first review - and I had to because these guys were AWESOME…read more They are honest and friendly and helpful. I bought a car at auction and it needed a LOT to pass inspection. Tony was upfront, and honest, and worked with me. Without a doubt these guys are my one and only call if my car needs anything.

best auto shop in baltimore city! they are honest, compassionate, and caring! it's not about a…read moredollar with them. they treated my 2000 buick like a bentley! unfortunately, my car couldn't be saved but, they could've clean me out! the didnt! they told me the truth! gave me time to process, he the best tony thank you! he deserves a million stars!!