I have been a loyal customer for 15 years. I always purchase the series packages during Black…read moreFriday or Cyber Monday with your discount code for extra savings. Unfortunately, your discount code did not work in November 2025. I contacted this location to get assistance and was told that someone would call me back but no one returned my call. I emailed the corporate office and someone finally responded that the discount code had expired. I attempted to explain that the code never worked so the discount should be honored anyways, but to no avail. Also, I recently noticed that your packages are only redeemable at one location which is an inconvenience since I frequent 2 locations, near my home and near my job in Broward. For these reasons I decided to try an alternative hair removal, sugaring last month and I am amazed at the long lasting results. I will never wax again or visit your establishment. If you continue to ignore your customers and fail to provide excellent service, you will go out of business.

Usually I go to either Town and Country or London Square but I will only be going to this location…read morefrom now on. First of all, the lobby is gorgeous! It all looks recently renovated and inviting. The parking in the plaza was good, I got a spot right away. I got waxed by Christina after reading another review about her and I'm so glad I did. She was awesome. We were laughing and having a great time, and just like that the appointment was over! She was so quick but also so thorough with her work. Her years of experience show. I will come back here for her every time now!

I booked for a wax and vajacial. I was able to relax and listen to an audio book during my…read moreappointment. She was detailed and the outcome was great. I will be returning and I her services recommend to others.

My search for a new lash person is over! Scheduling was easy, the location was convenient and the…read morepricing is reasonable. I have now gone to Jamela 4 times and each time it has been great. She sits down with you at the beginning and makes sure that she understands what kind of style, length and look you want. She keeps records of each session, so she knows what lengths she used and the other details about your service. My lashes look great and I always leave feeling satisfied with her work.

I've been coming now for about 2 plus years and Will keep coming here until she moves out of the…read morearea or I move out of the area, simple! Is Vanessa perfect? No, but I respect Vanessa as a young mom and entrepreneur. Having your own business with a young child is not easy and she does her best! Has she cancelled on me before? Maybe once in over 2 years! But, I have also cancelled or changed my times here and there... Her prices have been pretty stable since I have been coming here and her work is good and that's why I keep coming! I always have nice conversations with her which takes away from the fact that she's literally looking at my vagina! LOL!! Vanessa makes you feel comfortable and is quick! You can go on your lunch break if you're pressed for time and she'll get the job done in no time! The place is clean and has an adjacent bathroom to clean yourself before you go! ; ) My usual services is a full Brazilian and I'm really happy to give her my business. Like I mentioned before, I will keep coming until one of us moves out of the area.

I hate giving negative reviews, especially of someone I haven't met. But that's the whole problem…read morein this case. A week ago, I made an appointment with her via text for 5pm on Tuesday. I get there right on time for my appointment yesterday (Tuesday) and couldn't figure out if I was in the right place so I called her. She sounds confused and surprised; when I explain who I am, she says, "Oh, I had you down for Wednesday. I'm not there right now." She was super apologetic though, said it had never happened before, she felt terrible for making me drive all the way there, she was going to give me a discount, etc. I looked at my calendar and told her I could get there by 5:30 the next day (today, Wednesday). She said she had someone else at that time, could I come at 6? I said sure, even better. Then she said wait no, 5:30 is good, or just come when you're done with your call and I'll wait for you. OK, cool. So I'm leaving my house at 5:30 today and decide to text her and let her know I'm on my way and will be there in 20 minutes. I've only gotten about a mile when she texts back and says she can't wait that long, she has to pick her daughter up at 6:30, sorry. But wait--didn't you tell me yesterday to come at 6 or whenever I was done?! Did you not know yesterday you had to pick up your kid at 6:30? And if you didn't, why not let me know when you found out today so I wouldn't have gotten in the car again? I'm just glad I thought to text on my way out today--if I had driven all the way there again and then had to come back in rush hour traffic AGAIN without having gotten done what I was going to do... I'm sure she's a very nice person and great at waxing, but I will never find out because I just can't keep wasting my time when she apparently can't keep track of her own schedule. Again, I hate writing negative reviews (if you look at my profile, my reviews are almost all good ones), but this has been my only experience with her, and it's problematic to say the least.

I have been coming to this place for years! I continue to do so despite living all the way in…read moredowntown because they always do a great job on my eyebrows. However, if you have sensitive skin like me, the wax may cause some swelling. Be prepared to wait on the weekends as it does get very busy. I've noticed the people that work there are also being switched out frequently. They also have a nice rewards program that allows you to get 50% on your eyebrows.

The owner of this location completely ruined my eyebrows. She over-plucked them, made them uneven,…read moreand now they look terrible--right before my graduation. I'm extremely disappointed and upset with the outcome.

Exceptional Laser and Eyebrow Threading Services at The Parlour!…read more I recently had the pleasure of visiting The Parlour for their laser and eyebrow threading services, and I must say, I am beyond impressed! From start to finish, my experience at with Audrey was nothing short of amazing. First and foremost, the staff at Parlour are incredibly friendly, welcoming, and knowledgeable. They made me feel comfortable and at ease throughout the entire process. The laser treatment was performed with utmost precision and care, ensuring effective results without any discomfort. The technician was well-trained and experienced, answering all my questions and addressing any concerns I had. When it came to eyebrow threading, I was blown away by the level of skill and attention to detail. The beautician took the time to understand my desired shape and meticulously shaped my eyebrows to perfection. I was extremely pleased with the end result, as they looked natural and beautifully defined. Furthermore, the ambiance of The Parlour was soothing and relaxing. The clean and well-maintained salon created a serene environment that enhanced the overall experience. The hygiene protocols followed by the staff were commendable, giving me confidence in their commitment to customer safety. Overall, I cannot recommend The Parlour enough for their exceptional laser and eyebrow threading services. The professionalism, expertise, and results-oriented approach of their staff truly set them apart. Whether you're looking for laser treatments or eyebrow threading, The Parlour is the place to go. Trust me, you won't be disappointed! Thank you, all, for the amazing experience and for helping me look and feel my best. I will definitely be returning for all my future beauty needs!

I got laser hair removal at The Parlour for my face, underarms, bikini, and legs--and I can…read moreconfidently say it's been life-changing maintenance. I have thick hair, so I was a little skeptical at first, but the results have been amazing. On top of that, the service is incredible. The team makes you feel comfortable, informed, and taken care of every step of the way. If you've been thinking about it, this is 100% worth

I've been seeing Dawn for about two years now, and I can confidently say she is exceptional at what…read moreshe does. She's personable, engaging, and thoroughly professional, with years of experience and an incredibly light touch with the needle--which is crucial when someone is working on your face. Electrolysis can be painful, but Dawn never adds to that discomfort--she's amazing! Her treatment room is both comfortable and relaxing. I highly recommend her.

Dawn is a lovely person and does a wonderful job. Her office is clean and comfortable. She is…read morealways on time and very professional. I would recommend her with no exception.

I initially had an unpleasant experience and after the manager realized I was unhappy with my time…read moreat Bella Vita, she personally called me to make my experience the best it could be. She was so accommodating and willing to do whatever it took to make sure my experience at Bella Vita was everything it should be. Every single employee was so pleasant and I felt like they actually wanted to my nails and hair. This place is absolutely unique to Miami. Customer service and satisfaction is not valued anywhere else - at least at this level. The entire salon is so peaceful when you walk in, I am absolutely blown away and impressed with my experience at Bella Vita. This is this place to go.

It's Saturday and I have a rare opportunity when I can take some time away from the kids for some…read morepersonal TLC. Skeptical, I try to find a nail salon that is decently rated and actually available at the last minute. When I called Bella Vita, the girl that answered the phone was professional and kind, she made it a point to help me and gave me an appt. asap. For my feet, I chose the Spa Pedicure which includes a salt scrub that smells divine, a massage, and paraffin treatment. Worth every penny. For my hands, I chose the shellac manicure, they have various colors to choose from. The nail tech, Milena was AMAZING. She was very attentive, sweet, and went the extra mile to make sure I was comfortable and had great results. Did I want tea? No problem. How was the pressure on the massage? Is the water too hot? The result was a beautiful finish. AND, if that wasn't VIP enough, I managed to damage my feet polish and had to go back to fix it. Not a problem either and no charge. Great customer service, beautiful salon and skilled technician. My new go-to. Thank you Bella, you ladies are fantastic!

I have been to makeup bestie a few times, although infrequently. I had my first ever lash lift…read moreexperience with her and loved it! I literally fell asleep in the "bed" (spa bed? I don't know what those things are called haha) during my first lash lift. I was debating lash extensions but after a lot of research, I wanted to (1) not spend that much money, (2) not have that much upkeep, and (3) not ruin my natural lashes--just in case! The lash lift was perfect for what I wanted. I have done it a few times, mostly for long vacations or holiday season. It makes my lashes look amazing and my eyes look so big and open! Love the outcome. Makeup Bestie has had the best prices I have found through all my searching! And it is not a sacrifice for quality either. Rita is super super nice, will text you before and after just to check in, and so much more. She will make you feel comfortable even if it's your first time. She is precious.

I've been getting my brows done with Rita for about 5 years now and there's no one else in the…read moreworld I trust with my brows. Her attention to detail has given them new life! Her work space is always clean and comfy. I recommend her to every one who ever asks about my brows. Appointments with her leaving me feeling so confident and cared for!

Yudith is the best eyebrow waxed in the gameee!!! She's been restoring my brows & they're getting…read moretheir shape again 10/10 recommend!!!

As a former employee, I personally witnessed sanitation practices at this location that I found…read moreextremely concerning. In my experience, wax was reused between clients, and the same waxing stick was used throughout the service instead of being replaced. This creates a serious risk of cross-contamination and raises concerns about proper hygiene and client safety. I believe these practices should be addressed to ensure a clean and sanitary environment for every client. The waxers don't practice sanitation and trust me they do not care!

Nadia is absolutely the best! Full Brazilian wax was the quickest, least painful, and most…read morethorough I've ever had. She's very friendly and the room was spotless!

I heard about Nadia through Groupon, where she has a deal for a $19 Brazilian wax, & $19 for…read moreeyebrow, lip, AND chin wax. I went to see her today. She's located inside a nail salon. I had excellent service! She was thorough and quick. She treats you very delicately, but gets the job done right. I highly recommend waxing with Nadia!