My wife and I ordered from here a few days ago. They sent an incorrect item for my wife. She had ordered shrimp and vegetables from the diet menu and they sent us chicken and vegetables. Errors happen, so this wasn't a huge problem, but when I called to notify them they said "we're busy, we can send you a coupon for next time." I told them I would prefer to just have the correct item sent to us instead (which would have to happen for there to be a next time). They said ok, but called back about 15 minutes later to say they were busy and would call seamless to put a refund through (they didn't). This really isn't ok, especially since my wife has dietary restrictions and really needs the order to be correct (she was able to eat what was sent since it didn't have a sugary sauce on it). When mistakes happen, you have to send the correct item, especially since the item we ordered was more expensive than the one we received. It was only a dollar difference, but he principle of it is what matters, we don't want to give this restaurant a free dollar. This is just really bad practice. We would consider ordering from here again if they had just sent the right item, but since they didn't we will not order again. Ironically, their unwillingness to send the correct item has probably cost them roughly one order a month from us. The search for a reliable chinese restaurant in this neighborhood continues! read more