Aaron, our service tech, is invariably prompt, thorough and always professional. It is a pleasure…read moreinteracting with him and the pest control service is consistently aces at a very reasonable price.

Very sorry about this; I'd've loved to stay with these guys. Problem is, I'm looking for a…read moreconfident service provider and communications with the company are just too unreliable. Had a regular pest guy, came by like clockwork every month. Took care of the outside perimeter, inside the house, including the garage. Kept his eyes out for Sonoran desert weirdness (like termite mud tunnels, arachnid nests, beehives, rodents, etc). I was happy to pay him whatever he needed because he took care of our home the way I'd do. Unfortunately, he lost his mind and moved to Phoenix, so I needed someone new. Premier had good reviews, so I gave a call. First time was complicated; I left a message at the office, and, after a coupla days, I followed up. Talked with a nice guy who gave me the cell phone number of the tech in my area; I needed to call him. Odd, but OK; he came by and told me how Premier works. Thought we'd agreed that he'd come by every six weeks, letting me know in advance before he shows up. Eight weeks later, I'm calling him; no reply. Reach out to the office again, and it's the same thing: Call a different tech's cell phone and schedule directly with him. Once again, he comes out, I think we're agreeing he'll be there every six weeks, he leaves. It's winter; not a lot of bug or critter activity, so I don't notice that it's been nearly four months since I've seen the guy. I log into my account at Premier's website, and see I'm right: He's not been back. On my account dashboard, there's a place for future visits, but there's nothing scheduled, and there's no way for me to add anything. So, I've gotta go back to calling these guys. Why would I do that? I'll pay their (not inexpensive) fee on a monthly or semi-monthly basis, but I need to chase them? At least three times I've told them I'd like to be on a regular schedule, but it's not working. I picked Premier because their reviews were good and they're veteran-owned. Unfortunately, I value reliability and have to find someone else.

Alec with Rigo pest prevention team member attacked termites for us today. They showed up on time,…read moreexplained the extermination and went to work. Easy peazy which is best. Now we pray that it gets the termites. Thanks Guys. Parker and Sonya

Efficient, effective, and friendly service with highly knowledgeable technicians! Highly recommend!read more

Arizona Pest Control is fantastic. We've been using them for over 4 years now, and even when we…read moremoved, we were very fortunate to be able to stay with our tech, Stephan. He is so knowledgeable and really explains some other ways we can limit the number of bugs we may see in our home, offering practical solutions. I couldn't recommend a better pest control company!

Until recently, we were very satisfied customers. We have been paying customers for 7 years. Their…read morebilling recently changed and we began being repeatedly threatened to be turned over to collections for not paying a bill we didn't receive. They were not billing for the every other month spraying & promptly threatened collections. Each time, we contacted them immediately with payment and asked that they correct the issue. We were assured that it would be fixed only to receive the same threat the following billing cycle. AZ Pest Control.. you lost our business.. also, your representative wasn't too bothered when we cancelled.

Shannon spent a lot of time explaining where to look for bugs and making sure he was very…read more thorough. He even told us how we could do it ourselves! He didn't push his services to come more often but was honest that we were doing good. I know I could trust him to handle all exterminating needs.

Shannon always saves the day. My fear of scorpions and bugs are huge, but if I send him a photo or…read moreIf he comes by, he always has the answers I need to hear. He's kind and his prices are so fair. Thanks Shannon!

These guys are the best in the Tucson region. They are Trustworthy and Dependable at an unbeatable…read moreprice! Highly recommended!

Had a termite problem that was getting worse. Call First Inspection and they came out and…read moreIdentified the problem and gave me an honest and fair price on the termite treatmite treatment. After the treatment they told me it would be a couple off days until I saw the activity gone. Nope....it was the same day that I saw the results. Amazing. Decided to hire them for pest control. Travis came out for the first treatment and actually went out of his way to seal and put bug proff guards along my garage door. These guys are great.

We have been using TrueBug Pest Solutions for quite some time now and we highly recommend their…read moreservices! They offer fairly priced and reliable services and their techs are very professional. Their communication is excellent we wouldn't work with anyone else for our pest control needs!

Great service! Responded promptly & provided us with everything we needed. I do recommendread more

I've been with this company for awhile and, initially service was awesome. The pest control itself…read moreis great. Apparently there are new people in the office and they keep charging a credit card that was supposed to be removed from my account. This has happened 3 months in a row and my calls and emails go ignored. Despite great pest control, the billing department is causing me to terminate my account. Amendment to review. I spoke with Debbie at the local office. Apparently the problem was with the "800" call center. She resolved the issue immediately, corrected the misinformation given by the call center AND flagged my account so future calls go to the local office. So, between Debbie's amazing customer service and Juan's courteous and detail-oriented work as the Technician, I have resolved to stay with the company.

PLEASE READ before hiring them! this is one of the worst…read morebusinesses and scams. - they ask you to sign a digital contract that in the find print says your buying the traps not renting them . - they didn't give me keys to the traps - they sell you on a $95 a month and then charge $2k on traps ! - there is no actual number to contact the physical store and when you ask for names, last names or any information on anyone who works there they refuse to give any information out or straight answers ! - save your money , don't fall for there sales scheme where the representative NEVER MENTIONS the traps are yours and that they are being purchased. - it's awful what this business does !

Highly recommend this company for dealing with termites…read more We discovered a termite infestation that had apparently been going on for at least a couple of months. We called this company and the owner of the company (Erik) came out right away to take a look. He was very efficient and explained this extremely well. He was able to return a few days later and get the work taken care of in about 3 hours. My mom is quite elderly and has trouble understanding things, but Erik explained things well so she was reassured. He had a great way of dealing with her (and me). I was very impressed with his work and his work ethic. He wasn't pushy or hypey. Did a great job - high quality. Great to work with him. We purchased the 5 year plan which was quite reasonably priced and will use him again when it's time.

Eric has been great to work with. We are tenants who rent and we had worked with a different pest…read morecontrol company selected by our landlord at random to address a German cockroach problem and it was NOT working. I cannot handle bugs and after the cockroaches, we started getting mice. I respectfully, but firmly, told my landlord to find someone else and she found Desert Shield and thank goodness she did! Eric came out and immediately found the issues, let us know what we, as tenants, could do to help address the problem(s), sprayed, put out traps, and glue boards and set up repeated visits. He is communicative, timely and very responsive. He's respectful, friendly and incredibly helpful. Even though we are moving to a new home, hopefully without bringing any bug buddies with us, we are taking his contact information, because I won't be calling anyone else for pest control while in Tucson.

We have been using Budget Pest Control for over a year now and we are very satisfied with their…read moreservice. The technician, Bob is amazing, always smiling and very thorough. I highly recommend Budget Pest Control!

2 traps were placed by the attic entry NOT by the HVAC where the mice droppings were discovered…read more The contract says 4 to 6 traps. You need a young, slim guy to place the traps. The HVAC is an awkward place, but even I have been there and I'm 82, so there is no excuse. The contract says 2 or 3 outside traps. I only got one. The guy was supposed to see me on Fri AM 12/20 but didn't show or call. I'm probably wrong but this doesn't look like an adequate job and certainly not worth $425. I've been a customer since 4/22.

Don is our Truly Nolen technician and he is absolutely wonderful! His thoroughness always impresses…read moreme. He catches things that both my husband and I miss. He arms us with a wealth of information to keep our home protected and critter free. We've used other pest control services in the past but have never encountered a nicer, more patient technician than Don. Although we only see him quarterly, because he does such a great job, it is always a pleasure. You can tell that he takes personal pride in all that he does. For that reason we are loyal customers of Truly Nolen. PS. Give that man a raise!

I have used the Truly Nolan office based in Catalina, AZ for about a year now. They are so very…read moremuch better than the previous service I used. I had a problem with a pest in my home, which the previous service was clueless on how to control. They couldn't even figure out what it was I stopped in to Truly Nolan, and the manager determined what the critters were, and told me how to find the source (weevils in a bag of beans in the pantry), even though I was not his customer. I dropped the old company and hired Truly Nolan immediately. I couldn't be more pleased. Don, the technician who services our community knows his stuff, doesn't rush, explains everything to me, and is very friendly and patient. I don't know about any of Truly Nolan's other offices, but the manager in Catalina and Don are top notch.