Still one of my favorite guilty pleasure burger spots. The customization of your own burger is…read moregreat. The staff is usually friendly and attentive. Custard is great.

Watery peach shake. No flavor. Will definitely never get it again. Burger was okay. I would say…read morethis place seems overrated and overpriced. Plenty of other good places to get better quality food and pay the same price. Staff was super nice though.

Been coming out to Marietta lately and stopped by here a few times to grab some chicken or on this…read morelady this trip a couple of burgers. I always read. This is Jack in the box for some reason not understanding that this was Jack's country kitchen. Seems to be the chicken is the most popular thing here which is pretty crunchy and hot when you get it fresh and has great flavor. I've had the two piece chicken and the two hamburgers for five bucks sandwich, pleased with the product The wait t here is pretty long, but a good staff and they work hard. From the inside the kitchen looks pretty crowded so in the drive-through gets full on Sunday and the line grows inside. You can wait 20 to 30 minutes but at the end of the day is worth it. Certainly satisfies my craving for the day.!!

Went to Jacks today and what a mess. Lots of workers (to many Chiefs, not enough Indians). People…read morewaiting on food, a number of people waiting to order and customs coming back in from the drive through because their order was wrong. Took me 10 minutes in line to order our food. My wife's order was wrong and my chicken sandwich had nothing but 2 pickles. We want be going back! PS GET IT TOGETHER

My kids and I had the most wonderful dine in experience at this location!!!…read more The service was top notch. The food warm and delicious as always. What I really loved; was the excellent customer service and how nice and friendly everyone is. I had actually thought chick fil a was losing that, but this location brought back memories of my very first chick fil an experience when I was young. 100% recommend!!

1/21/2026 1:18 pm. Guest 8424 Drive thru. Just got home with my order. They forgot both a straw…read morefor my large sweet tea and Polynesian sauce for my four piece strip. Took a bite out of the waffle fries and it was so salty, had to throw it out. Usually I have no issues, but today, someone must have an off day. Two stars because the person who took the order and the person who gave me the order was pleasant.

Not sure how the food was because we left. Nobody welcomed you in. You don't really interact with…read morepeople they want you to order from a kiosk. The place STILL has an odor. Use to Love this place and haven't been in a couple of years. And now no desire to go there again. Way too many other burger places now that is far better.

Had not been to Steak and Shake for a couple years as there's not one close by. Was in the…read moreneighborhood today so stopped in. The place was like a morgue. There's no one to greet you, just a sign saying to order at the kiosk. Once you order, you get a receipt and have to go make your drink and get any condiments and napkins. The machine was out of ice, and we had to flag a young lady down the hall to ask for ice. Our food was set in a pass through, and that same young lady called our number and we had to go get it. What happened to this restaurant? They used to have waiters and people to check to see if we needed anything. We had to bus our own table today! The food was nothing like it used to be, it was mediocre and served in a plastic basket. From the lack of employees and service I don't anticipate them being in business for much longer!

I always go to this chick fil a because I live close by. I order a chicken scramble bowl and ask…read morefor extra cheese 4x and every time I receive it, there's not much cheese for what I'm asking and paying for. I'm not trying to be a Karen or anything but it's something that happens every time and I pay extra for it. The photo below is from the chick fil a in austell. I've been there a few times which is enough for me to know that they serve bigger portions and they put a good amount of cheese and I only have to ask 2x of cheese and not 4. Apart from that, the employees are friendly and they provide quick service. There are times drive thru slows down but it's because it gets packed which is normal. The place is clean and when you're dining in, the employees check up on you and offer refills and make sure you're well.

The staff were amazing! Fast food restaurants have such bad reputations especially for inside…read moredining that I have actually not eaten in one in a long time. We now have grandchildren and wanted an indoor play area. The staff were so friendly, actually gracious, brought our food to the table, cleaned up after us, asked multiple times if we needed anything. We had more attentive service there than I have had at Long Horns! Will definitely go back!

This location has since closed and gone out of business! Rightfully so Slow service, tasteless…read morefood....was never a fan

Let me start out by saying I was excited when this restaurant came to Hiram. Always has been one of…read moremy favorite, but I got a feeling this place will not last. The employees were rude. The lady up front look down at her phone till I asked her if she was ready. We were the only two in the restaurant and there was dirty tables that were never cleaned. Just not a good experience at all. Very sad. The food was hot because they had to make it fresh for us.

Very cold inside. Like I couldn't feel my fingers when I left. Music very loud, but also there…read moreweren't many people inside. Floors were kinda slick. I almost fell in the bathroom. My salad was OUTSTANDING. Service for our large party was good.

They need to shut this location down. The food is not fresh, my tater tots were absolutely stale…read moreand hard and cold. I should have took note of the low rating. It didn't use to be this bad.

You need to stay away from this location. Nobody has a clue what they're doing in this restaurant…read more It's nasty inside because nothing is been taken care of or cleaned properly and nobody not even the manager has a clue how to do their job correctly.

I will be honest, I grew up on McDonalds but things have really changed. Every time I placed an…read moreorder through the app to which you would think it would speed things up. NOPE. I have to always wait at the parking area for my food. I'm kind of lost but I thought this was fast food. I wouldn't mind it as much if they didn't mess up the order most of the time. I give them some grace because it's a lot better than several months ago.

We went in as a group of seven or eight about 10:00 am we had to wait on what we wanted which was…read morenot a problem the young lady Jackie ( I think that's her name) and a gentleman didn't get his name but they were extremely nice over and beyond great customer service!! But the manager behind the scenes were not as pleasant I don't think she was really ready for the crowd it appeared that she was irritated and not very friendly to her employees even though they were doing their best but after all that the food was pleasant. Just remember you never know who's watching.

I already submitted a formal complaint through the Bojangles website and haven't heard back, so I…read moream leaving this review here. Poor management and horrible service. I came in wanting to buy 8 pieces of chicken, but they only had 3 left. I was told it would take 15-20 minutes to drop more. I agreed to wait, but it ended up taking much longer. While I was waiting, I watched several customers--both in the store and at the drive-thru--leave empty-handed because there was no chicken ready. The mismanagement at this location is causing a visible, large loss of revenue for the company. Instead of apologizing or offering any compensation for the excessive wait, the staff seemed visibly annoyed that I actually stayed. They were completely unprepared for someone to wait for their food. When I finally got my carryout order, the chicken was so overwhelmingly salty that I could not even eat it. It genuinely felt like deliberate retaliation just for making them do their jobs. Why punish a customer for wanting chicken from a place that sells chicken? If someone doesn't want to do their job, they shouldn't have it. To top it all off, I tried to take the customer survey to report this, but the survey code on my receipt was completely blank. This isn't even an isolated issue; I stopped at this location once before, they had no chicken, and I left. I assumed it was a fluke, as I used to eat here regularly. It isn't a fluke, it is a new low standard. Save your time and go somewhere else.

One year later, and Ayden has moved on to phlebotomy. However, Rylee is batting 1000 in the…read morerecommendation department. Lunch portion chicken Parmesan was awesome. Tender, well-seasoned and wading in a shallow marinara sauce that was fabulous--must be made from scratch. Did I mention that Rylee is awesome! Gyro platter didn't disappoint. Potatoes were tender and seasoned to perfection. Lamb was lean, tender, and lightly seasoned to enhance the flavor of the meat. Pita was delightful, airy, and complemented the lamb. Ask for Rylee and trust her recommendations--did I mention she is studying to be an accountant?

We wanted takeout, I wanted healthy takeout, so we ended up with the olive tree. The food was…read morepretty good, as well as the service. The food was prompt and pretty tasty. I do believe we'll return!!!