The service at The Premier Inn is excellent. All the staff are really helpfull and friendly. The…read morerooms are spot less and have everything you need. The Beefeater next door is also worth a visit, alot better than others I've been too. The service is very speedy and always with a smile. If you need somewhere to stay in Ross-on-Wye this is well worth a visit :)

What a really cool place.! My husband's business is in the area and I'm so glad they put us in this…read morehotel well I don't know if you call it an estate or Castle somewhere in between. I did the high tea for the first time and it was a little disappointing they didn't come around and refresh our tea and it wasn't it wasn't all I've hoped it would be but oh well. The breakfasts were great by UK standards. The room was fine it was big. As with a lot of places in Europe that didn't have air conditioning and didn't have screens on the windows. We had called ahead and asked for sheets on the beds which we appreciated them doing I enjoyed exploring the grounds and the English Gardens. There were sheep nearby which I enjoyed walking to see. As a part of our room we were told we got an hour in the spa so in the US that means massage facial pedicure that's not what that means there. It meant that you got an hour in there pool jacuzzi area which I thought was very strange. And I figured if they were giving you a time like that that we'd have it all to ourselves not not at all nope nope nope nope. I've never been at a place that had a pool and a jacuzzi and they gave you only an hour that was really weird. But they did have a sauna and steam room also that counted in the meager hour that you were given. Personally I didn't like that policy. There's not a whole lot around that area so anything you go do you're spending quite a bit in transportation. But this is the nicest place in the area. A great place to have an event like a wedding. There's things around the facility that tell the history of the building which is interesting to read about it was a hospital and I think even a prison. But either way it is very well restored my husband's company thought about buying it for their headquarters and I'm glad they didn't because they wouldn't have did it justice. It needed a lot of money to make it gorgeous again.

Lovely building and bedroom very well appointed and comfortable. Food in the restaurant was very…read moregood except that there was very limited avay of vegetables, basically broccoli was the only veg on offer. Another annoyance was that the very expensive menu is printed in small print with poor contrast and the restaurant is dimly lit. It is best not to read the price of wine lest you faint due to the shock. This meant a torch was needed to read it. The swimming pool is excellent. Staff were good, breakfast was excellent.

We stayed at The White House the night before a large walk. This is a family run B&B which sleeps…read moreabout 8 people. The owners were really friendly and helpful. The rooms were en suite and they were exceptionally clean. There was standard tea and coffee making facilities available! The breakfast in the morning was fantastic. A good selection of available choices with extras such as fruit salad, cereal etc. thrown in at no extra cost. Overall, I thought this place was great. If i was going back to this area, I would definitely consider staying here again.

Excellent Sunday roast. Mushroom soup was fantastic. Traditional roast pork and roast beef with…read moreperfectly roasted potatoes. Outstanding desert.

Clean room, polite staff, and quirky local golf loving characters in the bar that are a blast to…read morelisten too. (If you can understand them) Especially enjoyed their rant on "yanks". Haha, all harmless banter which made me smile. Enjoyable experience and I will most likely stay here again next time I'm in the forest.

I'm going to give this 5 stars for being a great Premier Inn, not for the grade of hotel…read more It's brand new, built by the river next to the Worcester County Cricket ground, which on my visit was completely underwater, as you can see in the picture! Rooms were a good size, clean and comfortable with all the usual facilities that you would expect from a Premier Inn - en suite bathroom, large TV, hairdryer, tea & coffee facilities (no biscuits though), choice of pillows for the bed, and 30 minutes free Wi-Fi. Minimal, but all you need for a good night's sleep - in fact, they do say that they will refund your money if you don't sleep properly. I was tempted to put this to the test as I didn't really get back to sleep after being woken up by the room upstairs returning at 1.30am, but that's not the fault of the hotel so it would have been churlish of me to complain. The check-in has two automated desks similar to ATMs or airline check-ins that are very easy to use, although there was a very helpful and friendly staff member on duty as well to help guide you through the process if needed. They also reassured me that the night watchman would keep an eye on the car in the car park and wake me up if the rising flood waters, which were already covering a third of the car park, threatened to engulf it. The bar and restaurant is in the building, and the staff both at the bar and at breakfast could not have been more helpful and friendly. I didn't eat the evening meal in the bar, but the menu looked OK and reasonably priced. Had I not had a prior engagement I would have eaten here quite happily. As usual at Premier, breakfast is extra but it's worth buying one as you can eat all you want from the buffet. There was a good choice of hot food to order, including vegetarian sausages (yay!). This might be because the place is new and they're trying to make a good impression (it worked!), but I hope it lasts, as this is a very convenient location close to the city centre when visiting Worcester.

Such a wonderful experience!…read more Although the food and setting was gorgeous, service felt unpretentious and wonderfully paced. The soundtrack for the afternoon was likewise; I think I expected some form of ambient trance and, this is not a joke, "Down in New Orleans" from Disney's "Princess and the Frog" played during our appetizer course (we thought this was hilarious and awesome). With regard to drinks, the seasonal Sorrel Daiquiri was my friend's favorite and the wine selection was very interesting with lots of English and Welsh options. I ordered off of the vegetarian menu and I didn't miss meat for a heartbeat--and, as a bonus, they grow, harvest, and serve a number of vegetables from their own property. It can feel like a financial investment, and it's certainly out of the way, but well worth it.

Stayed here in October 2015 with my husband as a special treat. He grew up in the area and had…read morewanted to return to try it - glad we did! A very warm welcome awaited us, and we were shown to our room where freshly-baked warm Welshcakes awaited us. I took a leisurely bath and got ready for our tasting menu dinner. The food was phenomenal - having eaten shortly beforehand at Tom Kitchin's in Edinburgh, aspects of this meal were even better. The canapes, the cocktails, the bread, the nice touch of the nettle macaron to send you off to bed - all amazing. The service was really exceptional, really fantastic. They were also happy to accommodate my dietary requirements and substitute dishes, which was great. The only downside to dinner was that the chef patron walked out of the kitchen and straight past us (and then back to kitchen) without greeting any of the diners - seemed a bit odd when he wasn't really that busy and there were only 4 of us. It didn't mar our enjoyment of the meal, but would have been an "icing on the cake" touch. The chap who was in charge of service was really brilliant - his recommendations were spot-on. The dining room is very small, only one other couple were dining at the same time of us - the atmosphere was a little weird as they appeared to have fallen out before dinner! But we had a great time, despite my partner having a terrible cold. We had a great night's sleep in the comfortable bed, and then breakfast next morning was another culinary triumph. I can't wait to go back soon!

What a delightful place to stay! Clean, comfortable room with a great bed, large bathroom, lots of…read morestorage in a historic 350 year old building. Excellent restaurant with delicious and unique dishes. The vegetarian choices are especially delicious and most welcome. Great service, welcoming hosts and cozy atmosphere. Perfect and highly recommended.

This small family run hotel on the edge of the Cotswolds and on the route of The Cotswold Way for…read morewalkers. A small hotel with just 8 bedrooms of which are clean and a decent size. I was in room 3 which overlooks the Market Street (although no Market) and another local Public House. Nice plesant public areas including a recently refurbished restaurant which is relatively modern but still in-keeping with this old building. There is also a bar area where lots of the locals enjoy a wide selection of drinks including 4 cask ales, 4 draught lagers and Guinness, as well as a local Cider (Ashton Press). The Front of House Staff are all very friendly and accommodating namely Nicola, Emillia, AJ and Flo. The owner of the property is frequently on site and ensures everyone is made to feel at home (David). The food is good, many dishes cooked in-house and mostly 'to-order'. I couldn't find anything negative to say about this property and (I for one) will be back , they are gradually refurbishing the hotel and what has been done to date is nice and tastefull. Well worth a visit, the room rates are excellent, and includes freshly cooked breakfast to individually placed orders.

Loved this place. The people taking care of it are very friendly. Breakfast was a treat. And a…read morenice location for a hike up the mountain just outside the door.

Stayed here while visiting family a couple weeks ago. We read about the hotel online and saw that…read moreit had good reviews so we booked. We drove to ross on wye from london so we had a car. The hotel parking lot is kind of tight but we found a spot. Check in was fairly easy. The one thing that was interesting was that their was no elevator so we had to carry our luggage up by hand. The rooms were nothing special but had all that you needed. The tv was pretty small so if we were sitting on the bed it was tough to watch. I wouldnt say the bed was comfortable either... a little hard. The restaurant in the hotel wasn't the best either. We ordered steaks and they were not cooked exactly how we ordered. The meat was a bit chewy. I would recommend this place if you are coming here but I would not expect a 5 star stay. It has what you need but not really anything extraordinary.

We were on our way to Wales from the Cottswolds and this was a convenient stop. We were so…read morepleased. The Royal is a lovely old hotel with beautiful views of an old castle and the Wye River below. There are many chairs outside on various patios to enjoy the view. They have a bar and a restaurant. There isn't an elevator but the staff is willing to help you with your bags. The rooms were large clean and nicely appointed. The bathroom was clean and updated. Our price was reasonable and came with breakfast included. The food was plentiful and tasty. There was ample parking nearby. We definitely recommend it.