I just went to an appointment they set up and nobody had any idea why I was there. Nurse says I'll…read morewrite it up as a follow up. I said no, this not a follow up because there was zero content. Then the doctor forgot I was in the room. Finally I got to check out and they tell me its policy to schedule a follow-up every two months. Medicare requires two checkups per year that I consistently sail through. It's almost a joke that I even come in. I asked what are following-up on? My perfect health? No answer. I informed them, never again and was then coldly dismissed.

I was met for my first visit and I felt so much welcoming from the front desk,nurse and the Dr…read moreMiriam,I loved all of it,and can't wait to go back.

I've only been here twice and both times I've had very negative experience with the office staff…read more Not only do they not speak English, but they are very unprofessional, and disorganized. The first time they got my information recorded wrong and my appointment wasn't popping up and they react very defensively. The second time once again they were being defensive and trying to gaslight me into telling me they called me to tell me my appointment needed to be rescheduled when they actually called me to confirm my appointment and instead of just apologizing and taking accountability professionally, they tried to gaslight me into saying that they did call me to cancel. It's very simple to just apologize for your disorganization and take accountability rather than blame patients.

Thank god I am not there anymore !! They do not speak English. I met one receptionist who spoke…read moreEnglish, everyone else didn't - making getting medical care impossible for someone who wasn't fluent Spanish - this place is advertised as English speaking and it isn't. Staff were all on phones and appointment times do not exist regardless of what times they give you - it's just write your name on a piece of paper? Doctor spent maybe a minute with me but maybe that was due to the fact we clearly spoke different languages.

Great staff and care. Overall excellent service & medical care. They make you feel heard and…read morewelcomed.

I found Vitality Healthcare Group through a friend who looked absolutely amazing and couldn't stop…read moretalking about how much better she felt. I decided to give it a try and I am so glad I did. At 52, I was really struggling with perimenopause. Low energy, mood swings, changes in my skin, and just not feeling like myself. From the moment I walked in, the team made me feel comfortable. The office is clean, welcoming, and the staff is genuinely kind. Dr. Lopez and her husband are wonderful. They really take the time to listen and create a plan that makes sense for you. I started with hormone pellets and an IV treatment, and within a few weeks I began noticing a real difference. My mood improved, my energy came back, my skin looked better, and I felt more like myself again. What I appreciate most is how they monitor your progress and adjust as needed. It is not a one size fits all approach, which makes a huge difference. This has truly been one of the best decisions I have made for my health and overall well being. I feel like a new woman. Highly recommend if you are dealing with similar issues.

This office is a bit far for me but I had no other option if I wanted to keep my PCP. Dr. Denia…read morePedreira used to work at the Doral location and moved to this location about 3 years ago, so here I am... She is so good that I followed her. This clinic is clean and not too crowded as it's smaller than most Sanitas Centers. One problem you may encounter is parking, plan on arriving around 30 minutes before the appointment so you can embark on the expedition "finding parking" and make it on time... I don't know why there are soo many negative reviews, I understand that health things are very sensitive and people trend to post less positive ratings but in my case I have always gotten great treatment, professional attention and waiting time is not too bad (20-60 min).

It's been over 5 months since I started trying to get a referral for a hand operation, and I still…read morehaven't received it. After countless calls and follow-ups just to be able to assign a doctor of my choice -- someone who actually fits my medical needs for a hand operation I was denied a referral from the Manager of my sanitas on 10/17/25 at 12:30pm which is very illegal to deny medical referral for a patient I will be contacting and will file a complaint with the state medical board I as well will be contacting my lawyers very unprofessional people at my Sanitas stay away from them. They do not care about your health. They just want to charge your insurance and move on with the day.

It was Clinical Care. It was pretty good, not great. However, now since the transformation into…read moreConviva it is close to horrifying not to mention the dirt, the debris, the bathrooms with urine on the floor and the door that doesn't close in the bathroom on the first floor the entire place has gone rapidly downhill. There are two homeless gentlemen, one who shaves in public uses the back bathroom to take a cleaning in the bathroom while carrying a large suitcase. I would post his photo, but I don't want to due to privacy issues. Why don't they go to the library? Or someplace where they could do something besides sleeping, it is scary. It is really scary. I am concerned if I ever really get ill the I will not receive the care I need!. There are more photos that are too alarming to post!!!!!!!!

your call center is a total disgrace. below is my personal experience and i have not even seen the…read moredoctor for the first time. when i was assigned to conviva (was not my choice) i reviewed the doctors covering the cutler bay facility and after doing my vetting i selected doctor lopez as my primary care doctor. at the time when i called to make my initial appointment i was told i would receive an email with a link so i could create an account in the patient portal, called three times but i never got it. i had to personally visit the center two weeks ago to get a piece of paper with the informaton, finally i was able to create the account and signed in today was my initial visit, unfortunately 10 minutes from the clinic i had a transportation problem, i immediately called the two numbers i have (305) 254-1500 and 305-508-3435 and i spoke with 4 different people - none of them could help me with the appointment cancellation and rescheduling. it was infuriating that none of these people could put me on hold, contact the clinic to cancel the appointment and re-schedule a new one. the last agent i spoke to, told he did not have doctor lopez in their system! i am seriously wondering if i want to put my health care in the hands of these people. i have dealt with preovious doctors, clinics and call centers but conviva is the worst of the worst. needless to say i will inform humana of my bad experience since they were the ones that stuck me with conviva, so that they are aware of how bad the people manning conviva call center really are. extremely upset ro

This office is a bit far for me but I had no other option if I wanted to keep my doctor. Dr. Denia…read morePedreira used to work at the Doral location and moved to this location about a year ago, se here I am... She is so good that I followed her. This clinic is clean and not too crowded as it's smaller than most Sanitas Centers. One problem you may encounter is parking, plan on arriving around 30 minutes before the appointment so you can embark on the expedition "finding parking" and make it on time...

The most half ass incompetent place I've ever been to, i only went out of convenience but found…read moremyself constantly having to hound them to process referrals. They sent me a referral w.o. an authorization id # and made me over an hour late for my appointment! They did this more than once don't waste your time!

Came here for my COVID-19 vaccine. I had an appointment at 830am, got here a few minutes early to…read morefill out paperwork. By 835 am I had received my vaccine and in observation (for 15 minutes to make sure there was no allergic reaction). I can't speak for the rest of the facility but their COVID-19 operation is running smoothly. Staff was kind and the facility was clean. Overall positive experience

Almost got hit twice by one of their "drivers" Got a run…read morearound from the number on the van. Transferred several times But yet their driver is still out their driving unsafe!

if i can give you a zero rating i would. lazaro hung up on me when i called telling them how upset…read morei was that purita a spanish speaking only women called me to get just a survey done at my work. 3 times!!!!! just for a survey. stay away from this hialeah trashy place 3 hour wait time really? I had an appointment at 230 and left after 4 PM. Screw you all Even head quarters is incompetent. They had a hair dresser in the back of the office!!?!?!! can you explain that?!

Miami Physical Therapy is in Palmetto Bay. It has been the cornerstone to my wellness. I was…read morereferred by a pain management doctor at Cleveland Clinic on Nov 2022. My physical Therapist has guided me beyond my expectations. He received me with a torn meniscus in one knee, and a cervical fusion. My limited movement, poor posture, decreased motion and constant spasms are No More. These are true experts in the mechanics of movement, with elongating my range ; cold laser of inflamed joint, and unsurpassed knowledge of massage modalities. Thank you, Nelson Aviles

Challenging yet detailed instructors with an accessible calendar. I'm excited to continue to attend.read more