We went on Memorial Day 2026 due to the holiday sales. We had a very friendly and knowledgeable…read moresales lady. She guided us thru a number of different mattresses and their individual qualities. Mattresses are so expensive but she got us the best deal available on a Temp-r-pedic.

We've been buying our mattresses from Bedzzz Express for many years, and have always gotten a great…read moreprice and great service. Recently, we replaced our bed with one of those remote control beds which incline at the head or foot. this product was suggested to us by Max at the Hwy 150 location after he chatted with us about my joint issues. I couldn't be happier with his advice! we've had the new bed and mattress for about 2 1/2 months now, and it's the best setup we've ever had! keep in mind, this was NOT anywhere near the most expensive bed in the store! Max listened and sold us the best product for us! Wonderful customer service before and after delivery!

I shopped several places Monday and Tuesday including three that I learned are part of the same…read moresystem as this store. It wasn't until I got to Pelham and met Greg that I decided to buy a mattress. We went through the awkward and fake "becoming best friends" experience in all the stores we visited. I had to argue with one Bedszzzz manager because he wouldn't accept my assessment of the size of the mattress I was replacing. Without exception they all wanted to start with a higher line than I had said I wanted. Greg stood up, smiled, and said, "How can I help you today," and the experience got better from there. He didn't have the size I wanted in extra firm, but he brought in another size of the same mattress from the warehouse and let me try it. I told him I liked it and he gave me a price that was 10% to 20% better than the same mattress in other stores. I asked him about delivery. Greg looked out the window and saw the Honda CRV I was driving and said, "If you want to go over to the warehouse just down the road, the mattress would fit in my car and I could take it home today. Then I could bring the old mattress back at my convenience." As he was writing up the order, I learned his name and we talked about his kids and my grandkids and had a very pleasant visit. I don't suppose, at my age, I'll be buying many more mattresses, but if I do, I hope Greg is still there 'cause I love his service. BTW, I love the mattress, too. I stayed in bed until almost 8:00 am this morning. For years, I've gotten up around six because my back was hurting so bad, I couldn't stay in bed any longer. Rod Peeks Birmingham

Danny was extremely helpful. He searched me out in the store and assisted with my mattress…read morepurchase. I definitely did not mind shopping local with such great service.

One thing for sure, two things for certain, you can always find something cute in Macy's. No it's…read morenot the Macy's of old, but you can always stop in and pick up the good housewares, nice pajamas and a cute dress for a reasonable price. The customer service is a little shakey, due to being short staffed, the way of the world, I suppose. I will be back for a nice deal on something.

They charged me got a package I never received. I never got a refund , and closed my account. I…read morepaid extra for Door dash delivery too. A rip off.

Couldn't tell me until day of "gold service delivery" that the item was not in stock. It has been…read moreon order for three weeks. Nothing really offered to resolve the situation so that a mattress could be delivered on the expected date.

If u need a mattress this is the place to go. I was very hesitant going to buy a new mattress as I…read morealways feel like it's going to a used car dealer. I was wrong. These guys were so professional and knew mattresses inside and out. It was truly an excellent buying experience. There was a mess up on the delivery as they forgot the box spring. The next day the incredible manager Jorge personally went to the warehouse on his day off and got the box spring and personally delivered it by himself. Words cannot express how truly thankful and impressed by this commitment. This is where u need to go for a mattress. And if any issues I have no doubt Jorge will make it right.

While the price was high, the service was seamless. Our new mattress is like sleeping on a cloud.read more

I've been searching for a new mattress for over 2 years now. I have been using mattress toppers to…read moreget buy but my back can't take it anymore. I called on Friday because I heard they were having a pretty good sale going on. I spoke to Ryan and he was confident we could find a mattress for me within my budget AND get me an adjustable frame as well; all while staying in budget. Saturday evening comes around and I pop in and he immediately takes me to the serta. not bad, but I wasn't blown away. I suggested a tempur pedic even though the adjustable bed frame would be additional to the mattress because of the brands specific requirements for the warranty. still, not terrible pricing. he showed me 3 different styles, made sure I flipped over on it multiple times, just how I would with sleeping, etc. We picked out the best one for my price and negotiated a little bit and ended up in a good spot. Ryan was extremely knowledgeable, helpful, friendly, and even made sure my 4 year old son was entertained with legos while we were there. The customer service from Ryan exceeds my expectations and I highly recommend seeing him if you're shopping for a mattress!!!

Lou Sims was amazing! The best help we've ever had. We told her what we were looking for and she…read moreimmediately found us the perfect mattress. So knowledgeable and kind. And really funny too. It made the shopping easy. It was a great store to shop at! I'm so excited to get our new bed. They had a big selection that you can sit on and feel how they will be in a range of prices. They also have an outlet store and clearance prices. If you are looking for better sleep, go check them out!

Do not buy a mattress in the winter. By the time you figure it's going to be hot to sleep on in the…read moresummer, it's too late to return. Have tried multiple cooling mattresses pads and nothing helps. Bought a stearns and fosters estate lux and I swear the floor model is different than what you get; our bed started sagging within the first year. We had to add a base even though we had slats with s&f box spring. It's has helped the sagging some but it still sags. So I am hot and wake up with a back ache on a new bed system. For the money, this bed should be better.

The Service was Awesome & I love Me some Ms.Jacquiese!She's very very Friendly and Patient!read more

We were looking for appliances. Our realtor recommended this place, and I didn't realize they were…read morenationwide. Wow! Definitely worth the trip. They have both new and scratch/dent appliances. They also have mattresses and furniture. We bought a washer and dryer set, a fridge and a mattress. We were so happy to learn they have a same day delivery option. Miguel is wonderful. It's the little things. He is good at active listening. He anticipated our needs and used his knowledge and experience to help us get everything we needed. We greatly appreciate his professionalism and service. And, we are so glad to know about this place. Definitely worth the trip.

Highly recommend Max at Bedzzz Express on Hwy 150 in Hoover!…read moreHe is very knowledgeable and friendly. We got a very price competitive deal on a dream mattress we absolutely love!

We loved working with Max, he was so helpful and we really appreciated all that he did for us.We…read morehad misunderstood the exchange policy/period and Max was kind enough to work with us to make sure we were happy and comfortable with our purchase. Ask for Max if you decide to go to this location!