I had an excellent experience working with Cody and Bree, owners of Luxury Mattress Warehouse. I'm…read morevery pleased with the final selection of a hybrid mattress as well as the price and delivery service. I highly recommend this family run business.

BEWARE - STAY AWAY:…read more I received the wrong mattress: a much lower end model: Amargosa instead of Riviera in the wrong size: King instead of CAKing. Seller is not proceeding to an exchange and has stopped communicating. I found a listing on e-bay for a top of the line Aireloom Riviera California King and was asked by the seller Cody to avoid eBay payments to save on the fees. Payments was difficult with Zelle restricting payments limits to his wife Breanne Martin and PayPal flagging the transaction as a potential scam but I went ahead because of the positive reviews and my faith in the common good. The signs were there and I am now paying the price of dealing with an unfortunate situation. Since the mattress was shipping from AZ to CA, I explicitly asked Cody and his wife Breanne Martin to make sure the right mattress was loaded onto the truck to avoid dealing with a return. Guess what.. I received a much lower end mattress in the wrong size! The mattress condition is also not great. At that point it is obvious the intent was never good. I called Cody right away who seemed confused and unclear with what happened and promised to get back to me the next day. He has since stopped corresponding all together. He won't pick up my calls, call or text me back and won't respond to emails either. Save yourself the trouble of having to deal with a credit card dispute and move on to buy your mattress elsewhere.

I've always seen the Tuft and Needle ads and many of my friends have raved about their mattresses,…read moreso I was excited to finally see them in person! T&N just opened a few weeks ago after having been closed since March due to COVID. You'll need to schedule an appointment online to come see the mattresses, since your party will be the only one in the store at that time. They are super clean and compliant with COVID guidelines, as they change out each topper on the three mattresses between appointments. What I love most about this store is that the employees are not pushy and do not seem to work off commission. They do not hover, and they let you take your time trying the mattresses out. T&N also offers a great 100 day trial so that you can return the mattress without hassle. I ordered the Mint last week, and I already love it!

Exceptional customer service from Danni P! She went above and beyond and was empathetic with our…read moresituation. Thank you! Thank you!

My wife and I had been looking to upgrade to a king size bed for months. Our search was over after…read morewe visited Kay Massano and Scottsdale Bedrooms. Kay's assortment of high-end beds, mattresses and bedding was without equal in this area! We tried out a variety of mattresses and both of us fell in love with the Aireloom Seville King. At the time we were in the middle of some home improvements, so it was a number of months before we were ready to actually purchase the bed and mattress. We went back with an open mind and the result was the same. We both still loved the Aireloom Seville King. It has now been two or three weeks that we have sleeping on our Aireloom Seville King mattress and my wife and I both agree that it it is the best nights sleep we gave ever had! Thank you Kay and Scottsdale Bedrooms!

This review comes with the highest praise for Kay and Scottsdale Bedrooms. I couldn't be happier…read morewith my bed and the process of selecting it and purchasing it was a pleasure. I appreciated the patient, individual attention geared to determining what was right for me. If you want the best mattress and box spring available, you will be beyond satisfied shopping here. Susan S.

We ventured out on Black Friday to take advantage of bed sales. After a few failed attempts at…read moreother bedding and/or furniture stores, we made it to Brooklyn Bedding in northeast Scottsdale. We liked the basic layout of the place - efficient and organized. We were greeted by "sleep specialist" Ana V. who directed us to what we were looking for - the Signature line in a medium. She was helpful, not pushy, informed and listened to our needs. Within a short time, we ordered what we wanted - no hassle, no pressure for us to buy extra stuff (pillows, covers, etc.). It was in stock, so we were told we'd get an update in about 3 business days for delivery. By Tuesday, it was at our door - exactly what we ordered, in perfect condition. We love the new bed, and it's a great product for the value. We especially like that it was made just miles from our house! And our cats love the box!

i bought a helix mattress, i received it and it was torn in two places. i scheduled to have the old…read moremattress removed and the new mattress set up at the same time as i had back surgery and cannot set it up. well they picked up old mattress and new mattress came about half hour later and said they can not send anyone to set it up!. don't buy from this company, they don't care about their customers.

Rishi and Melanie were awesome! I had no clue how to choose the correct mattress and must have…read morebeen in the store for near 2 hours, they were very patient and helped me understand and determine the correct mattress for my needs. I have been sleeping on my Tempur Cloud Lux Breeze for a whole year now and love it more each day. Melanie also recently helped me pick out a great mattress for my guest room. If you are in need of a great mattress, I highly recommend visiting Melanie Thank you

Things got a little mixed up with deliveries But Michael the store manager was quick to remedy…read moreit. I so want to throw out to any of you buying a bed , go see Michael. Thank you to him.

Great customer service! Both gentlemen who helped me were very friendly, attentive, and patient…read more They took the time to show me different options and answer my questions without making me feel rushed. Joseph helped me with my final purchase and was great. I really appreciated both of their help!

Great customer service when we were in the store. Both of…read morethe gentleman that were working were very attentive and helpful. Delivery was scheduled for Wednesday(we went in on Sunday) but ended up being ready by Monday. The gentleman who assembled my table and chairs were very polite and clean! We will definitely be going back for future purchases.

After lots of research and journey through the endless abyss which is buying mattresses, we ran…read moreinto Bob Wilkey at Mattress Firm the one next to Fashion Square and he was amazingly helpful. Because of his professionalism and in depth product knowledge he was able to guide us through the buying process to find exactly the mattress that fit our needs. We are extremely happy and will be back for all future purchases from Bob.

Went to 5 mattress stores. Mattress firm Fashion Square manager Joe was the most knowledgeable on…read morethe subject manager. Got a great deal on a fantastic mattress. No pressure! Highly recommended

I decided to replace my wonderful but aging spring mattress assembly. It was 20 years old and I…read morethought I loved its softness. After literally studying every single non-spring mattress system available, I settled on Amerisleep for a number of reasons. First of all, it is made primarily from plant material and does not produce any detectable gas odor, something very important to me. Secondly, it had a complex construction that meant it is cool to sleep on, unlike petroleum based and even natural latex products of this type. Third, it got great reviews from customers, the company is based in America and does its manufacturing here, they will donate your mattress after 100 nights if you don't like it, and there were five different levels of firmness to choose from. I chose the middle of the spectrum A3. The minute it was set up and I tried it, I loved it. That was over two years ago and I like it even more now. I also ordered the pillows and similarly love them. The bed looks beautiful, there is little to no motion transfer, the edges are firm and it is cool and odorless. Total success. In addition, the delivery was very fast and customer representatives followed through, were friendly, knowledgeable, no-pressure and responsive. What more could I want? I heartily recommend this company and this bed!

Here is my draft post. The wonders of technology is that I can type ir once and post it many…read moreplaces. BEWARE of terrible customer service. On January 4 I ordered and paid $1500 for a mattress. It arrived late and damaged . The company was good in that after I sent several photos they agreed to replace it. Since I was out of town I asked that delivery of the replacement mattress wait until I returned. About March 15 I called and asked that the replacement mattress be sent. Matthew agreed. When the mattress did not arrive as anticipated on March 28, I inquired about the status. I repeatedly received the same email response from Sarah, "our team is actively working on getting an update and tracking information , and at this time there are no new updates to share". Now on April 10, after 7 emails I still have no information. Each response has been exactly as the above. I called but the customer service representative, Matthew, said he could not help me and that the "logistics team" only communicated with customers by email. The Murphy bed that the mattress is for will be installed Monday. If and when I actually get the mattress I will have to pay for the installers to come out a second time to secure the mattress to the bed.

Visited their location only to look found a couch we loved. The manager Danielle and Damien were…read morevery accommodating in making sure we were able to get our couch the same day. Wonderful experience would definitely recommend anyone looking for furniture to check out this place. Thank you so much

Have been to this location on a few occasions looking for various things or comparing them to other…read morestyles of furniture pieces we've browsed at other stores. We found the store to be clean and organized with a good amount of inventory. Lots of good sales going on currently and their prices seem fairly reasonable. The sales associates do not seem to hover over customers when they walk in the door or approach them aggressively like a used car salesman like at some of their competitors stockrooms. They simply leave you be to shop and seem to really work with you on pricing as well as financing if you choose to purchase with them. That said, we have not purchased anything from them yet, so I cannot speak on that. All in all, had a great experience looking at what they have to offer and will be back in the future to explore their showroom in hopes to find a good fit for our furniture needs.

Buying a mattress is one of those things that's about as high on my list as an annual medical…read morecheck-up and renewing my passport at the Post Office. But this location of mattress firm is just great. I dealt with Geoffrey yesterday (when I bought the wrong sized mattress) and then again today with Carl. They were really interested in getting me the best value and both made me happy that I chose this business.

I just bought a brand new pillow top, comfy mattress set here from a nice, no pressure, sales guy…read morenamed Karl. He let me look around (lay around actually) and didn't bother me at all. I asked his advice - he showed the best and most expensive and the best and least expensive. No hassle and the product is guaranteed for 30 days. It's a nice store and I'm happy with my purchase.