We had such a positive experience here! I have to note, it's quite rare for businesses that deal…read morewith a lot of home reno and customer service related things to have this high of rating. The fact that they're nearing 5 stars as a tile shop is seriously impressive!! SERVICE The moment we stepped in, we were greeted warmly by the staff. Throughout our experience, the staff here stood out as above and beyond the most helpful of any store we visited during our renovation projects. TILE As for the tile stock? HUGE! Like seriously, impressive. You can find just about anything here. I liked the variety of size, style, type, format, etc. In fact, we went back a second time to make sure we didn't miss anything! We got our wavy glossy ceramic white tile for our shower remodel here. I liked that they had everything on display with the type, style name and barcode clearly visible - and in some cases, had display examples printed or physically onsite. PRICES I was very impressed with the pricing. As far as tile goes, it was very affordably priced, even for some of the more trending styles. They also have some discount or clearance options that are down to the last boxes which would be great for folks renovating or looking for smaller amounts! The cashier helped us a ton - telling us about the return/refund policies, pointing out the other tile related items they offer, etc. When we came back to return our unused boxes, they were a huge help too. Can't recommend this Floor and Decor enough!

A great experience from our trip after being at Apple Valley store. Beautiful model rooms for bath…read morefixtures, vanities and tile as well as flooring, It's like jewelry store with beautiful tile and floor samples displayed in wide aisles and carts to load items. Plenty of staff to answer questions and assist. They do free design consults but no installing. Maple Grove had the level of inventory we needed for glass tiles for our backsplash. AJ at Apple Valley called ahead to confirm their stock. We were delighted to find unadvertised close out of our backsplash at $37 per case/ 15 sheets and pounced on it! It was a great experience with every basic and bling-ey sample you could imagine Store was immaculate and busy

I love the White Bear Lake store, so when I stumbled upon this one while walking Arbor Lakes Shops…read moreI was super excited! So many fun gift ideas!!! Unique kitchen items. Soup, baked goods & cocktail mixes along with recipe books. Clothing & jewelry! Art, lamps... stuff we don't need, but would love to get/give as a gift because it is all so cool! Staff were attentive and friendly! Nothing cheap here, but it is all high quality. I am a fan and will be back!

Loved this shop! It has something for everyone, I was hunting for a tea towel for my mom for…read moreChristmas and I found that and a unique puzzle for her, viking socks for my dad, and portable dauchaund Bluetooth speaker for my daughter Can't wait to stop there again!

This place is a hidden gem. Huge selection of in stock products as well as great displays to shop…read moreeasily. The service was great every time I visited. Susan was very knowledgeable! I ended up purchasing tile to redo my shower here. My only complaint would be that they have very limited hours so be sure to keep that in mind before shopping.

I recently bought three boxes of tile from this place, drove up to pick it up at the back delivery…read moredoor. Staff seemed helpful and pretty nice. The guy loaded them up and I drove off, again very friendly and helpful. My project started two weeks after that. My contractor went to open up the boxes and started to work. When he got to the third box, five out of six tiles were cracked or broken. My contractor told me they should stand by the tile and do an exchange. So I called them to let them know and that I was in the middle of my project and needed another box and that one box was broken, so would I be able to bring these pieces back and exchange for a new box? They informed me that once the tile leaves their store, they aren't responsible anymore! Do they think I enjoyed driving another 30 miles to deal with this in the middle of my project? So I asked I'm supposed to just buy another box with no assistance? She informed me that it was company policy! I asked her to talk to a manager, she came back and said, sorry we can't do anything for you. WOW! Thanks for letting me know you have such a crappy policy and ZERO customer service! I should've shopped at the TILE SHOP! Next time we will be.

We recently had Hansen's put in new countertops in both our kitchen and master bath. But, they did…read moreso much more than "just" countertops...new sinks and faucets, added cabinets, cut down a two-tiered counter section and moved electrical. Troy Hansen and his team were a pleasure to work with - professional, great communication, answered our many questions. They provided a comprehensive schedule (which they met without any delays) and a very detailed quote so we knew exactly what was included. We are so pleased with the results - we HIGHLY recommend Hansen's Custom Countertops!

We search 10 places and half a dozen contractors before landing upon Hansen's Custom. If I would…read morehave searched a dozen more, none could be more fulfilling or rewarding than the work and professionalism of our experience by Troy and company! Their attention to details are second to none. Please see for yourself in my pics.

Great craftsmanship, horrible communication. Since I work near here, I went to them with a personal…read moreproject need at my home. I was told that my project as less than their current minimum threshold but that they'd make an exception. I had told them I had that my project was somewhat time sensitive and after their initial emailed proposal, I replied with some questions/edits. I didn't hear anything back for a couple days, so I emailed back and had no reply. So then I called them and was told that I'd have a reply to my email by the next day. Near the end of the next day, I still had no reply to my email, so I walked down to their office and inquired in person; I was told that the person handling my project, the owner Katie, was not even in that day but that I'd get a reply the next day. Well, no big surprise - still no reply the next day! I guess some people just do not want business and don't have the common courtesy to communicate with their customers, especially when it is made clear that there are time constraints. I had much higher hopes for this project and using their services but I will be bringing my business elsewhere.

This company was excellent to work with. The cabinetry is beautiful and there were absolutely no…read moreissues with the entire process. Multiple visits to the house were involved without any hesitation whatsoever. Thanks to the Northland team! We are enjoying our family room and master bedroom cabinetry!

Wayne showed up early to prep, explain, remove old and install new shower pan, acrylic walls,…read moreblocking, corner shelf, and grab bars plus a shower stalk. He and plumber finished and had job inspected within 3.5 hrs. WOW! Wayne, IMHO, certainly deserves a $50 bonus.

What a total waste of time and a scam…read more They promise you a 2 minute quote online, I spent a ton of time texting, talking on the phone, then had someone come to my house only for them to tell me they don't do the work I clearly was requesting. Horrible. Don't waste your time.

Great location for home decor and entertaining! I love their kitchenware displays. They have so…read moremany different, fun things to look at every time I shop here. I've found so many great items for my house and special events-- Linens, area rugs, natural soaps, art prints, the list goes on... I even bought some ceramics and glassware to use as part of my wedding table centerpieces. The prices are very reasonable, I just wish I could buy everything in the store! The store is conveniently located next to a Marshalls and a dollar store. Lots of parking space too but like most of this area in Maple Grove it gets very busy on the weekends. The staff here are pretty friendly and I've never had an issue with returns.

HomeGoods is a great place to find a variety of unique and useful home decor and utility items…read more They carry a vast selection of products including seasonal decor (holiday/spring/summer/fall/winter), kitchen staples - gadgets and gourmet food, pet beds - furniture and treats, bathroom accessories, lamps, rugs, artwork, wall mirrors, bedding, throw pillows, throw blankets, window coverings, curtain rods, decorative baskets and bins, and smaller furniture accent pieces (no bedroom sets or full size couches with matching chairs found here but great accent tables abound). Every store receives different stock, so if you see something you like, BUY IT! There's no guarantee it will be there tomorrow. On the flip side, tomorrow or next week may bring some great additions that weren't there the last time you were in. I really enjoy shopping at this store not only for my home, but for gifts and staging items for my business (real estate). You'll find treasures throughout this store. I'm a fan!!!

Excellent sales help in sourcing specialty fixtures for a bathroom remodel in a 100 year-old house…read more Able to find appropriate products and coordinate with plumber, tile setter, and carpenters. Great products. Great service. Great prices. What more can one ask?

Called to order a American Standard bath vanity. Gave them the model number and was told it's the…read moreincorrect number. Explained that I was reading the number directly off the company website but apparently I was still wrong. When I attempted to make myself clear they hung up on me- lol Called Ferguson Plumbing in Oakdale and they took care of me in minutes. Ordered the vanity with model number I was giving Star. Done some business with Star in the past due to convenience and specialty products. Always amazed at the high prices and the level of conceitedness. After being hung up on I'll shop elsewhere.

We have been working with Mingle and Studio M on a project that isn't really huge, but we have…read morereceived amazing customer service and attention every single time we come in. I have been working with Carly from Studio M who is coordinating the design side of the project. To address the previous reviewers complaint about Mingle not taking small jobs, there is something this reviewer is leaving out. Studio M will not contribute design help until you sign a contract for their time as they are a separate but complimentary entity that provides extra design services for Mingle clients. It would be absurd to expect a design firm to provide free services without a contract. Also, it would be absurd to expect a company to place an order with their supplier without a deposit. So, it is possible the communication from the previous reviewer was a bit poor. But, back to my review. First of all, our project was well under 50K. I would estimate it around 20-25K. And I have to admit that Mingle's opulent showroom initially intimidated me so much, I went through the doors with a great deal of skepticism. However, I am happy to have been proven very wrong about the perception that they would only work with big jobs. I was very upfront with them about the size of our new home and they remained unflinchingly helpful. Love love love working with Carly and Mike. We came to Mingle in a panic after realizing the cabinet supplier the builder was using just wasn't providing the service we needed. After losing weeks with the previous supplier, we were up against a wall, and Mike worked quickly with my husband to put together drawings and a quote. Then, Carly and I tweeked the layout and wood selection. It was an extremely quick process that went smoothly because of Mike and Carly's the high levels of experience, expertise and professionalism. Because Carly is an independent designer, I am able to bring items, swatches, and ideas from outside of Mingle, while utilizing the amazing selection Mingle offers. The process Studio M offers is really very fluid and flexible and helped me immensely in getting design decisions made and move our project along quickly. I am not a designer and I have never liked the selection process, but working with Carly has been extremely enjoyable because of her ability to assess and offer up reasonable options that fit my needs. Our meetings have been at Mingle, on-site and at a tile shop so far, but I look forward to using Carly's services throughout this design selection process and so appreciate her ability to help set priorities in the design and building process.

Note to prospective customers: Mingle says they accept projects of all sizes, but you will be…read moreignored if your project / budget is under $50k. Go elsewhere and don't waste your time with them. Here is our experience: We dropped in on a weekend to discuss a remodeling project for our Maple Grove home. We were hoping for guidance on how their services work and to get started on our own remodel project, but we were told that they cannot talk about our project until we sign a contract and agree to work with them. At this point in our project we were still trying to determine if the remodel we wanted was physically possible (i.e., could we knock out certain walls and move laundry machines, etc.). They said we can bring in pictures and they can look at it - but I was more comfortable having a contractor actually see the space in person to make that determination. Again, I was told that I would need to sign a contract before any of that could happen. I asked if we could at least speak with a contractor first to determine if it was feasible; I wasn't about to commit to a project and provide a retainer fee when we didn't know if it would even be possible. They reluctantly agreed to send me a few names of contractors so I could reach out to them. I gave my phone number & email to the Mingle representative, but we never heard back from her. I later followed up with an email to her and she never responded. A royal brush off and great way to do business, Mingle. Not impressed in the least. We thought we'd give them another chance, however. Maybe we just got the wrong person and would have better luck next time. My husband called and got directed to the appropriate person - but had to leave a message. That message - left at least 2 weeks ago - remains unreturned and I have no confidence that they will ever call. Another fumble for team Mingle! They will, however, see me one more time - when I triumphantly return to Pretty Woman them with the receipts from my completed project. Maybe that will encourage them to pay more attention to customers in the future; I'm not sure how they can manage to run their business otherwise. Good luck to them.