Amazing customer service. The owners are extremely helpful. I've purchased books and pillows…read more Everything is of great quality.

Love this store! I can always find new things to buy!! Been going there since they 1st opened!!read more

American Furniture Warehouse offers some of the best value I've seen. The prices are very…read morereasonable, yet much of the furniture looks more expensive than it is. The showroom is well organized, and it's clear they have their logistics dialed in. From order tracking to delivery scheduling and coordination, the whole process feels streamlined and well managed. Jessica helped me and she was outstanding. She knew the store inside and out, answered every question with confidence, and made the experience positive.

Todays delivery is what we expect out of AFW. Very polite, on time, and offered to put the bootties…read moreon before entering the house. Yesterdays delivery was a nightmare. First off THE CUSTOMER IS ALWAYS RIGHT! Without the customer AFW is no more period. Yesterday I approached the delivery guy with a hello and thank you for this delivery. (Q) I then mentioned do you guys have the foor protection for the house? (A) He said no one told him (Q) I had fred the sales guy input notes of protection for the feet prior to entry of home why do you not have them? (A) The guy started looking at a laptop then said ohhh i see the note now it says booties, then he said oh well sorry cant do your request to put protection on in the house. (Q) I then said no problem just take your shoes off? (A) no we will not do that (Q) I SAID WTF over, your not going into my new home without protection? (Q) The delivery guy said then your problem not ours. I was so pissed off that I was trying to get a hold of these guys boss to explain what was going on then more attitude from only really the passenger not the driver of truck. I was so upset at that moment thinking how does AFW do business like this, then proceeded to enter home where my wife was dealing with the Pulte contractor telling her to deal with this AFW delivery attitude guy. At that moment i turned to the guy to tell him he will deal with my wife from now on, I went into the garage to calm down. As my wife came out the delivery guy took one look at my native american wife and said where do you want it? My wife as I can hear said please please just put it in the hallway and leave we will put the bed together ourselves mind you we are both 100% VA disabiled vets. The guy said you mean courtyard and laughed my wife was so upset and then as the guy was laughing playing games told my wife I am not doing anything because your yelling at me... REALLY? The delivery guys today had no issues with us correct? Wife and I were polite and kind as like the first delivery guys and why did this esculate to this? The passinger delivery guy needs to be FIRED! ASAP. I ever have him do a delivery to me I will send him away, I spent tons of money on your store and this is the thanks I get!!!!!! I was told by the manager we will get a 1/2 off on the delivery so I hope this is going to happen, call me to arrange payment. My wife said she went back into the house the contractor guy said ma'am I have foot protection for the drivers and my wife said please if you dont mind offering them that would be much appreciated. The contractor went up to the passenger as I was watching and the contractor said can I offer you the booties for your delvery? The passenger delivery guy said not from you! I was like WOW the contractor is mexican and my wife is native american you see the trend going on here, that kid was racist. Suggestion ALWAYS HAVE THE DELIVERY GUYS CARRY FOOT PROTECTION ON EVERY JOB and stop hiring racist people!

We love D'Amore Interiors. Our entire living room and master bedroom are currently furnished with…read moreD'Amore furniture. Many years ago, we also had them reupholster counter stools to match our family room love seat upholstery. Their furniture is of the best quality, and can be customized as needed. The staff is very helpful in discussing our needs and helping us find the right products, providing interior design guidance as needed. We keep coming back because of the high quality and unique items we find there. Every time we browse the showroom floor, we find treasures that we just can't pass up. We desire a distinctly southwestern style, and D'Amore has had just what we need, every time. We have been frequenting D'Amore Interiors since they were located on the I-70 Frontage on the West side of Denver. I guess that must be close to two decades! When they moved to their current location, we found them promptly, as we needed some leather dining room chairs! If you want to replace the high pressure furniture shopping routine for a great furniture shopping experience, including honest staff and prices, and fine, unique pieces, I highly recommend D'Amore Interiors.

I am in the market for office furniture. I found some fantastic home furniture instead. I will be…read moregoing back.

I have always had a great experience with the people working here and the inventory at this store…read more I love that they let me look rather than a more forward sales approach. I can appreciate that others like to be addressed and sold to immediately, but I really enjoy the sales style here. I love the location as well and like that it is not inside of a mall and the selection is great. They also have a wonderful discount section that changes frequently. I would 100% recommend visiting for a quieter, but equally elevated experience.

Went into store several weeks ago to make large purchase. Nobody seemed interested in helping us…read more Even the clerk who ended up taking our pymt wasn't very enthusiastic and it took a very long time. Called today to use our Key Rewards but needed clarification on which sheets I wanted. Phone rang and ran until it hung up on me....three times. Geesh... PB!

If there was a way to give Sara 10 stars, I would! We had our four mid century modern chairs…read morere-upholstered by Sara. The entire experience with her was beyond our expectations. Since 2018, we have completely remodeled our entire home inside and out as well as replaced furniture and decor in all of our rooms. This means that we have worked with countless contractors, service providers, painters, installers, and furniture companies - and Sara's service exceeded them all. She is responsive, patient, detailed, and committed to the best customer care, including being fully transparent with timelines and "what to expect". Her work is meticulous, beautiful and impeccable - our chairs look just as they did when we first purchased them, except with a better color and fabric, thanks to the number of options she has. Additionally, she works with her husband who is equally as wonderful - and willing to pick up/drop off the pieces (although we did not take him up on the offer). Overall, I am so grateful for the wonderful experience and I am a customer for life - or at least, a customer for as long as I live in Colorado! Thank you!

Sara was easy to work with, and my outdoor cushion looks amazing!! I would highly recommend Sara.read more

The company will claim that I lost my dispute with them, but that is because credit card companies…read moreonly confirm if you made the authorized (signed for) the purchase. They do not take into consideration your experience/treatment in the establishment. I recently purchased three items in this store a few minutes before they were closing (a brand-new ottoman, metal vertical locker, and metal basket). The employee, seemed to be in a hurry, but still kindly offered to load the items in my car. I told him I was concerned about all of the items fitting in my car in one load and he insisted it would be fine. While I was moving items in my backseat to my trunk to make room, he loaded my car. I have attached photos showing how he loaded the items. The fabric underneath the Ottoman was torn and the legs were scratched up. In addition, the tint on my windows was damaged. I called the store the next day and explained the situation to Jan and Jan said that they guarantee the loading of items and that she would either refund me the money or order another brand-new ottoman, but I had to email the photos to the manager, Kim. Kimberly responded and was very rude and unprofessional. She stated that since I cannot prove that the damage was done by the employee loading my car, they weren't going to do anything. All of my photos were time stamped and taken in their parking lot. I could not go back inside the store to talk to them, because they were already closed. I am in honest and fair person and I am so disappointed in the service I received. If you buy anything here, do not let them load your car. Also, they have a final sale policy on everything, but they don't tell you that. It is printed on your receipt AFTER you've already purchased the items. Their rebuttal to my credit card company was simply that I signed the credit card receipt. Legally, that's all they had to do.

I've been to many consignment shops and this is one of the rudest and physically dirtiest places…read moreI've been to. No smiles no handshake but just a form shoved in my face to sign. They keep 50% no matter what the price. I tried to negotiate a moderately priced item and because I wouldn't sign their form immediately the woman at the desk called back her "appraiser" and wouldn't even look at the art item. Apparently this type of item is too high price for this store and they would keep 50% no matter what so I was happy to leave. I'll never go back to that place. The stores quality is about as good as a front door stickers look....CHEAP.

We had Funiture Medic repair and then deliver an antique piece of furniture. We were infor.ed of…read morethe progress all along the way, and the 2 ladies that delivered and set up our piece, Sidney and Charvel, could not have been more professional and kind. Would recommend to anyone in need of furniture repair

Adding 1 additional star, given the CEO of this company corrected the prior billing mistake, and…read moresent me a $150 refund check. On it, he wrote "We apologize for not serving you properly. EPH 4:32" Ephesians 4:32 (NIV): "Be kind and compassionate to one another, forgiving each other, just as in Christ God forgave you." I appreciated this gesture, and for him living their values, once I brought it to their attention. Still not 5 stars, given their COVID protocols, given these kind of lackluster COVID protocols killed my dad. Meanwhile, even though I'm vaccinated & boosted, after a trip to the DMV 1-week ago - where most people weren't wearing masks, and who knows their vaccination status - I've since been sick & out from work the past week, and am currently awaiting my own COVID PCR test results from Thursday, so I remain highly unamused by the COVID anti-vaxxers in my home state of Colorado. In contrast, most people where I was living before - Northern VA - are vaccinated.

I purchased a top grade full Italian leather sectional and glass/chrome coffee table set that are…read moreactually made in Italy along with a couple of throw pillows. Immediate professional delivery. Large inventory so there are no long wait times. The staff is patient, friendly, informative helpful. Do not be off-put by the word 'modern' because it's quite easy to transition and incorporate a sleek clean look with your existing home designs for a perfect balance of old and new. Greg will assist you with aesthetics and furniture placement. He will patiently listen, measure and provide several options due to his decades long furniture knowledge and customer experience. My experience (and I'm not easy to please) was refreshing and stress free after decades of headaches, empty promises, long wait times and delivery of damaged furniture from a well known highly advertised un-named furniture store in our area. The old adage that you get what you pay for is true.

These guys are locally owned, locally operated, and can do things the other corporate guys cannot…read morein terms of delivery, pricing, custom, and more! You can even buy off the floor! You mean I didn't have to wait for my Scandinavian recliner? Nope! Delivery guy is from the Caribbean and the best delivery guy I have every had in any industry. Why? Because he cared about my purchase and my home. I would go back and highly recommend for modern quality furnishings.

This is indeed a refined furniture consignment experience. Beautiful pieces, finely curated and…read moretastefully arranged. The team is knowledgable, professional and friendly. I worked with Susan and Kristen (sp?) who were both wonderful. They helped me purchase an antique china cabinet that has upgraded my dining room and given me lots of needed storage. I've already been back once and will stop by now and then to see the new items that continually flow in. Highly recommend!!

Brenda and the rest of the staff were amazing! Very friendly and helpful! This store is so nice and…read morebig! I bought a few pieces for my new home and I will definitely be going back again soon! They had so many great items. Brenda had amazing design ideas that I will be doing with the new sofa table I just got! Thank you for your help and kindness!

Amazing selection and service. Highly recommended…read more The furniture lines they represent are excellent. They also manufacture their own wood furniture that is exquisite.

Avoid the Centennial location, especially if you're working with the sales associate JB…read more We had an absolutely awful experience with Woodley's Centennial, and unfortunately, a lot of the frustration came from the sales associate we worked with, JB. We purchased a sofa that was delivered damaged. When we were trying to get everything sorted out, JB ended up arguing with us because he had confused us with a completely different customer. He was clearly dealing with the wrong situation and didn't realize we weren't the customers he thought we were until later. By that point, I was completely over it and just wanted to return the sofa, get our money back, and be done with the whole situation. Unfortunately, things didn't get much better from there. JB told us that he had submitted our return and we'd get a full refund, but when I contacted the delivery team to coordinate everything, they told me they didn't have our return in their system at all. I contacted JB about it, and he told me it was in the system, even though the delivery coordinator still couldn't find it. I had to push him to get it handled ASAP, and thankfully the delivery coordinator was eventually able to locate the return. Even getting our delivery fee refunded became another hassle. We ultimately got everything refunded, but it took way more effort and follow-up than it ever should have. We ended up taking our business elsewhere, where we were treated well and the sales associate was professional, helpful, and actually competent. So if you're considering shopping at Woodley's, I would steer clear of the Centennial location, especially if you are assigned to JB. If you still want to shop at Woodley's, ask for literally anyone else. We are glad we eventually got our full refund, but after the damaged furniture, the confusion, the return not being properly submitted, and the hassle over the delivery fee, we will not be returning to the Centennial location. If you value your hard-earned money and your time, I would recommend taking your business elsewhere rather than dealing with this kind of unnecessary hassle.