We needed to replace 2 small windows in both bathrooms. We had Pella windows installed 6 yrs…read more earlier but the 2 we wanted to replace were difficult to open, so we went to Window World. We ordered the 2 windows, waited 6 weeks and they came and installed them. But instead of leaving our Pella windows they took them. I called the business immediately and asked Jerri to please put our name on our windows as we wanted them back. They were perfectly good triple sealed windows. She said she would take care of that and call us back. She never called back, so I called her back. She said she had text me which she had, but being in the elderly spectrum we were expecting a phone call. She had Everett talk to us about saving the windows and to come out and take very sharpedges off of the lift bar of both windows. He said he would call us back with a schedule date and to find out about our windows. He never did. A week later week called again. We spoke with Mathew. He said he was going to call us back when he found out windows. I also told him I was very disappointed in the quality if the windows and would probably never use them again. (My father was a builder and I have a great deal of knowledge in this area). Mathew said they called to set up an appointment but we didn't answer. I said why didn't you leave a message, we have an answering machine. He had n o answer for this. Finally they called scheduled a appointment to buff out the sharp edges. They were a no show for that day and did not call us to say they were m=not coming. They rescheduled. The day before they called to let us know that they were coming. My husband asked if they had our windows and Everett said yes they had them and he would bring them to us. Upon his arrival we asked about our windows and he became a bit upset by us asking and said that our windows were put in the dumpster and taken to the dump. We never told them, to take our windows away. We had another use for them but they took it upon themselves to take (steal) our perfectly good windows. I feel like we were taken advantage of because of our age, and I feel they stole from us. I feel they were very shady when dealing with us and want to warn the public about this company.

From the owner: Experience Window World's unrivaled ENERGY STAR replacement windows, doors, vinyl siding, shutters…read moreand more. Contact us to schedule your free in-home or virtual estimate today!

Let me start by saying, I REALLY tried to give 84 lumber the benefit of the doubt. But this SIMPLE…read moreorder quickly turned into a series of one mistake after another. We ordered a front door in April 2020. We were contacted around November 2020 and were told that our door had arrived, but it was the wrong door. It had been put in the computer incorrectly. They were going to have to place the order again. Due to COVID and circumstances beyond their control we DID FINALLY receive the door in March 2021. When my husband went to install the storm door, we discovered they had ordered us a door that you cannot attach a storm door to. This was emphasized when we ordered the door that we HAD TO HAVE our screen door attach. We were told they could order a piece to add to the door so we could attach our screen door. We waited 2 more months to get the piece. When it arrived, it had not been painted. We paid around $600 originally to have the door and side panels painted and NOW the piece that had to be added because of THEIR mistake now needed to be painted by US? I could have saved $600 if I wanted to paint it. Thankfully, my husband is a great painter and his dad is our contractor. Otherwise, I guess we would have had to hire someone to come out, paint the pieces, and then install them. While the door is beautiful and a great door, the LACK of customer service left us anything but satisfied. I will NEVER order from them again. Save yourself the headache and hassle, go somewhere else. I wish we had.

From the owner: The company operates 320 facilities which includes stores, component manufacturing plants, custom…read moredoor shops and engineered wood product centers in 34 states. 84 Lumber also offers turnkey installation services for a variety of products, including framing, insulation, siding, windows, roofing, decking and drywall.

Sean's communication and transparency were above and beyond anything we've experienced with other…read moresimilar businesses. Additionally, the value for the service was remarkable. We attempted to find someone in the area who could properly regrout our walk-in shower, but Clover was the only one that could tell us what needed to be done and how they would do it before actually doing it (one contractor actually told us it has been a while since he had done grout work, but he'll just watch a YouTube video beforehand - not exactly how you instill confidence). Throughout the process, any hiccups were expressly stated and worked through, and at no additional cost. Our shower looks great, no more moldy grout or leaks and we enjoyed Sean and his team's work and conversation so much that we had them do additional work and hope to have some more done by them later this year. Highly recommend!

From the owner: As a professional renovation service, Clover Home Upgrades is dedicated to delivering high-quality…read moreworkmanship and exceptional customer service. Our team of experts is skilled in a wide range of renovations and repair, including wood floor refinishing, interior and exterior painting and more. We use only the best materials and tools to ensure long-lasting results. We believe in transparency when it comes to pricing. We provide upfront estimates and always communicate any additional costs before starting work. Our goal is to ensure that our clients are fully aware of the costs involved and can make informed decisions about the work they need.

These guys are top notch and easy to work with. I would highly recommend them!read more