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Ask the Community - Beckett Springs

Review Highlights - Beckett Springs

He stayed at Beckett Springs for a week before we moved him to a location outside of the Cincinnati area to continue his recovery.

Mentioned in 4 reviews

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Encounter Wellness Mental Health Services

Encounter Wellness Mental Health Services

1.0(1 review)
0.2 mi

I had high hopes for Encounter Wellness. So I made an appointment for a FREE consultation with…read moreowner, Cassandra Hazelrig. One word, DUMBFOUNDED. I was uncomfortable the minute that I walked in the door. There was an extremely loud sound machine playing of ocean waves. It was not relaxing at all. It was having the opposite reaction on me. There were 2 other patients waiting and an ipad to check in on. There was no privacy, which was odd for a psychiatry based practice. I sat there for about 15 minutes before I was approached and asked if I had an appointment. I informed the medical assistant that I had a consultation appointment with Cassandra. The woman disappeared for another 15 minutes, then came back and said that I had not completed some of the forms that I had worked on the night before, so, I looked them over and completed all but one. There was one that asked for my credit card info to have on file. I skipped this one because I was only here for a consultation and was not sure I was signing on for treatment yet. The woman comes back and tells me that the credit card form was required, PER CASSANDRA, and I said that I was not comfortable doing that yet. Remember, I have been waiting over 30 minutes at this point. I finally get called in to Cassandra's office AFTER AN HOUR OF WAITING. She didn't even say hello. The office was filled with attitude. Before I even had a seat, she stated that it was required that I give my credit card info. I said, "So you won't even talk to me unless I give you my credit card?" She answered by handing me back the copies of my insurance cards and shook her head. This blew my mind. Totally awful customer/patient service. So unprofessional! Needless to say, I think I dodged a bullet and I left. I even asked if you go for a legal consultation, you don't give your payment information unless you decide to use the services. She didn't want to even listen. AWFUL CARE OF PATIENTS IN MY OPINION. STAY AWAY

From the owner: Encounter Wellness Mental Health Services offers a welcoming environment for all people seeking…read moremental health care while treating patients with respect, dignity, and empathy. Our focus is to “empower you to empower yourself.” We look forward to assisting you in understanding and managing your mental health. Encounter Wellness Mental Health Services is an outpatient psychiatric practice serving ages 13 and older. You can visit us in person at our West Chester, OH location and virtually. We offer treatment for depression, anxiety, mood disorders, bipolar disorder, and other psychiatric disorders. Accepting new patients for medication management & therapy. We accept most insurances. Weekend and evening hours are available by appointment.

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Encounter Wellness Mental Health Services
Encounter Wellness Mental Health Services

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Focus On Youth

Focus On Youth

5.0(1 review)
2.6 mi

This is a terrific agency. They are communicative, patient, friendly, and eager to help you be…read moresuccessful. We've been associated with FOY for a little over a year now, and we've had positive experience after positive experience. They offer flexible schedules for training classes and social events. Often, there's food at these events! You can't beat that. If you're thinking about becoming involved with fostering children - part or full time, advocacy, whatever - consider aligning with Focus On Youth. They are a Christian organization but it's not overt. They emphasize traditional family values and ethical treatment of others. I'll definitely be back.

From the owner: Focus on Youth was co-founded on February 5, 1992 by Cindy Skinner. The agency was certified by the…read morestate of Ohio in May of 1992. Cindy, having been a protective case worker with Hamilton County DJFS as well as an adoption worker, foster parent, and adoptive parent, was discouraged with the number of youth entering residential treatment. She felt children would do better if foster parents were trained to work with the unique needs of youth in care and educated to remain committed to the placement. Involved in providing professional training to numerous child welfare agencies, including the Ohio Family Care Association, the National Foster Parent Association, various PCSA organizations, and day care centers, Cindy determined it was time to open Focus on Youth, Inc. as an agency committed to safety, stability, and permanency for youth in foster care. Committed to the well-being and treatment of children in Focus on Youth care, mental health services were added to our program in 1995. F

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Focus On Youth
Focus On Youth - Join the Focus on Youth Virtual 5K.

To learn more check out the graphic or visit https://bit.ly/FoYVirtual5K

Join the Focus on Youth Virtual 5K. To learn more check out the graphic or visit https://bit.ly/FoYVirtual5K

Focus On Youth

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Heritagespring Healthcare Center of West Chester - image of food they serve residents

Heritagespring Healthcare Center of West Chester

1.5(13 reviews)
5.7 mi

Great facility and staff. Food is unattractive and sometimes inedible. We have had competent and…read morecaring nurses but several times have to go out to get fast food, for example when the chicken was do overcooked that the patient could not even cut it.

The food here is mediocre. Sometimes, it's awful or even non-existent. Right now, at 5:45 on a…read moreweekday, I still don't have my lunch. I started reporting it at 2:15. When you press your button, it always takes at least 30 minutes before someone responds. Sometimes an hour. I've learned to buy meal bars and keep them around for emergencies. This is certainly not the first time this happened. This place is extremely understaffed. Today, the aide told me I'm on a list of 5 people who got no lunch. When I came here 2 years ago, I was horrified to find out the aides also have to serve meals and pick up trays. So we NEVER get good service. Whoever runs this place is an idiot. The other day, when several aides called in to say they were not coming in because of the heavy snow, they put 2 brand-new aides working together on the WORST hall. The blind leading the blind.... Many patients here have dementia. I'm here because of severe arthritis. It gets kinda lonely if you meet somebody and have a nice conversation, but the next day they just give you a blank stare. I wouldn't recommend this place to ANYONE!

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Heritagespring Healthcare Center of West Chester - The bathrooms being inside staff break rooms

The bathrooms being inside staff break rooms

Heritagespring Healthcare Center of West Chester - Fridge in kitchenettes

Fridge in kitchenettes

Heritagespring Healthcare Center of West Chester - Dishwashing area

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Dishwashing area

Beckett Springs - rehabilitation_center - Updated May 2026

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