1. Beckett Springs

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West Chester, OH

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Updated 1 week ago

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Ask the Community - Beckett Springs

Review Highlights - Beckett Springs

“I was admitted to the inpatient program a couple times, mostly because it took me a long time to want to get better.”

Mentioned in 2 reviews

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People searched for Rehabilitation Center 320 times last month within 15 miles of this business.

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Heritagespring Healthcare Center of West Chester

Heritagespring Healthcare Center of West Chester

1.5(13 reviews)
5.7 mi

Five stars for Heritagespring! I appreciate the team's dedication and the pride they take in…read moreserving the community. Thank you for all you do!

The food here is mediocre. Sometimes, it's awful or even non-existent. Right now, at 5:45 on a…read moreweekday, I still don't have my lunch. I started reporting it at 2:15. When you press your button, it always takes at least 30 minutes before someone responds. Sometimes an hour. I've learned to buy meal bars and keep them around for emergencies. This is certainly not the first time this happened. This place is extremely understaffed. Today, the aide told me I'm on a list of 5 people who got no lunch. When I came here 2 years ago, I was horrified to find out the aides also have to serve meals and pick up trays. So we NEVER get good service. Whoever runs this place is an idiot. The other day, when several aides called in to say they were not coming in because of the heavy snow, they put 2 brand-new aides working together on the WORST hall. The blind leading the blind.... Many patients here have dementia. I'm here because of severe arthritis. It gets kinda lonely if you meet somebody and have a nice conversation, but the next day they just give you a blank stare. I wouldn't recommend this place to ANYONE!

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Heritagespring Healthcare Center of West Chester
Heritagespring Healthcare Center of West Chester
Heritagespring Healthcare Center of West Chester - Step into comfort at Heritagespring. Our welcoming, modern lobby provides a warm space for patients, families, and visitors.

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Step into comfort at Heritagespring. Our welcoming, modern lobby provides a warm space for patients, families, and visitors.

Maple Knoll Village - Patient

Maple Knoll Village

3.9(7 reviews)
4.7 mi

Took good care of my Mother and rehabbed her nicely Would…read moreloved to have had a longer stay but insurance companies run the world now

I'm leaving this review based on my experience while providing care to a resident at Maple Knoll…read more Unfortunately, I was extremely disappointed and uncomfortable with what I witnessed. During my time there, I observed situations where a resident's call light remained on for an extended period while staff members were sitting in the hallway talking and laughing. I found myself having to assist with many of the resident's needs because staff were not responding as promptly as I would have expected. I understand that I am there to provide support, and I am more than willing to help, but there are certain things I cannot do because I do not have the same access or responsibilities as facility staff. I also witnessed interactions from some staff and therapy personnel that came across as impatient and unkind. Residents in a care facility deserve patience, dignity, compassion, and prompt attention--especially when they are asking for assistance. What bothered me most was seeing staff socializing and laughing in the hallway while a resident was waiting for assistance. Whether or not there were other circumstances I was unaware of, the situation did not give me confidence in the level of attentiveness being provided. I'm sharing this because I genuinely hope management takes these concerns seriously. The residents deserve better. They deserve to feel cared for, respected, and heard--not like they are an inconvenience.

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Maple Knoll Village - Business card

Business card

Maple Knoll Village
Maple Knoll Village

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Beckett Springs - rehabilitation_center - Updated October 2026

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