very difficult to contact. voice mail ALWAYS full, can't leave messages. On call doctors NEVER…read morereturns calls. I've always done phone appointments. Now I can't reach anyone to schedule appointments.

Dr. Del Rosario is an excellent doctor, but the office care is attriocous. It is understaffed. I am…read moreunable to contact anyone by phone and mailboxes are full, so messages can't be recorded. One time, I called a day in advance to cancel a phone appointment because my daughter had a baby. I got billed for the visit, even though I had proof I called and left a message on their phone because no one answers the phone. The last phone visit, the doctor was 40 minutes late and I accidentally hung up the phone when the doctor called. I immediately called him back several times, and all I got was his mailbox was full, so I sent him a text message to call me. Then I called 3 other numbers and they never answered the call. Then I texted messages to the other phone numbers to call me back. No response. Later in the day I got a call telling me they were billing me for a missed appointment. I called my insurance company to complain. They connected the doctors office to our conversation. I explained I was still within my appointment time and it was not my fault that they don't respond to any of my many messages. She then said they only have 2 people in the office. It is not my fault they are understaffed. It if the doctor's fault for running an such an unprofessional office. Several times, I have had to drive to the office to get Prescriptions for my husband sent to the pharmacy, because he was out of meds and the weren't sent in. After 5 years of stress dealing with the office and billing problems, I am finding another psychiatrist.

Never go to see Dr Imani!! Terrible Doctor and staff is just as bad!! Never sends my persciptions…read morein on time. Always asks me a list of hard drugs every visit. He doesn't care about my mental health. I'm having my son go there!

The most unprofessional office I have ever had to suffer through dealing with medically just to…read moresimply fill a medication and get a copy of my records has been so painful. This man pretends to be nice until you actually put him and his awful secretary to work for things like pulling records so you can leave them, they make it an insufferable process to deal with both of them. His new secretary who replaced the nicer older woman he had previous to this entitled one has been the biggest letdown as he hides behind her and won't talk to his patients when it comes to problem solving issues he is causing. Do Not Recommend.

I have tried a couple of times to make an appointment and either they don't answer, don't leave a…read moremessage when they call back or put you on hold for over 10 minutes. It's hard enough to get up the nerve to call and ask for help but to be put on hold doesn't help matters.

Great Office and Staff!! My mother has been struggling with her mental health, and we needed an…read moreappointment as soon as possible. When I called the office, Adrianna answered the phone. She was very understanding and supportive. She was able to get my mother scheduled right away on the same day.. The staff is very caring, and the Doctor too. I strongly recommend this office.

Ms. Felicia Williams has been my psychiatrist for almost 8 years, she is amazing. She listens and…read morereally cares about me. Ms Carla at reception, has always been an absolute sweetheart. She schedules me, reschedules me and is always a pleasure to chat with. Ms. Margarette is the best MA, she's always polite and helpful. Thank you ladies for making a power trio that I've become to love!

I've been coming to Felicia for years and have never had a bad experience. The staff is thoughtful…read moreand attentive. It's always an easy check in and they have helped me several times when the pharmacy has messed up my prescription. Felicia is a breath of fresh air and always makes sure to check in with me beyond the usual check the box medical questions. She is compassionate and also not afraid to tell you what you need to hear, not just what you want to hear. She helps me be an active participant in my treatment.

this clinic has the best staff and quality care they deliver , their massage therapist sabrina was…read moresoo good !! and Gloria is awesome making sure i get the best care and following up on me after my massage thank you and keep up the great work!

I was well taken care of at this facility. The staff was AMAZING!! And the doctor always welcomed…read moreme with a smile. If you want family service. This is the place to go!

I have been going to AVORS for 29 years. I've seen and also had surgery from mire than one doctor…read more I have mainly seen Dr. Nasser. I've always been pleased. He cares and I'm going to have back surgery, not the injections I've received many times. I would not feel comfortable with anyone, except Drm Thomas Nasser. The doctors are a very knowledgeable. I have known Nasser since I began treatment. He has many years of experience. If you need many types of pain relief, all of the doctors are very knowledgeable. The office staff works well with them. I've had a few issues of my medicine not being sent or partial was sent, but it was immediately resolved by the supervisor who works in medications. Otherwise, I am very pleased. I'm actually looking forward to relief from surgery in 2 days. Thank you, AVORS! Everything has usually gonecwell.

Worst place ever! They take so long to call you. Here I am at 11:39 writing a review. Appointment…read morewas at 10:50am It's always busy here, no parking ever! Staff is not helpful and have attitude. I honestly don't feel good here. I hate that Kaiser sent me here. Don't recommend this place. Tell your insurance not to send you here. You'll thank me.

I recommend this business for its professionalism, efficiency, timeliness and delivery of services…read morerendered. They were very professional, engaging, helpful, & explained the processes & expectations in great detail. Cassandra, Cindy, Elise & Krystal all provided optimal customer service & displayed beautiful smiles while doing so.

Just called because I was in a car accident and my attorney thinks I have a brain injury, but I…read moreguess I never know fully, because they're all about the money. They take NO insurance and NO medical leans, so the people that really need help are never going to get it. Their pricey package is more for the Kardashians than anyone else.... "Only the wealthy, get the healthy!" ¯\_(ツ)_/¯

They promised a lot and delivered very little. They don't have the depth of professional staff to…read morebe running this business. They are very good about pretending it's not about the money, so far my experience was it's all about the money. They can say whatever they want but the proof is in their non-action. I really wanted to believe in the process and they made that impossible with no willingness to correct their mis-information and empty promises. It is a powerful experience that can be life altering and it's an absolute shame they dropped the ball. My recommendation if you go here is get every detail of what they promise in writing so they can be held accountable. All they told me was, they were sorry. NO accountability.

I sought Inna's assistance for my 11 year old daughter who was struggling with nighttime fears and…read moreanxieties. Our first meeting with Inna we both felt she understood what my daughter needed and began therapy right away. Inna has an incredible mixture of kindness and caring combined with directness and gave us specific tools that helped us tackle this issue from week one. She explained the biology behind what was happening in my daughter's body so we could understand and connect each tool with why she was doing it. Through the course of treatment, my daughter always looked forward to going and all the tools Inna gave her have translated into many more peaceful nights. I feel strongly that my daughter has been immeasurably helped by getting these coping tools early in her life that will carry with her through adulthood. Inna also performed hypnosis therapy on her, and the very next day we noticed huge strides in a deeper level of comfort. What I also love about Inna is she will let you know when she thinks a you are ready to graduate from therapy. This tells me that she truly cares about someone getting better versus how big her patient list may be. Inna is amazing with kids, doing therapy not just by talking but also by playing games, drawing, and creating, which really appealed to my creative daughter. Above all, I've really appreciated the specific tools that were given to put in affect each week to build on progress. Huge thanks to Inna!