very difficult to contact. voice mail ALWAYS full, can't leave messages. On call doctors NEVER…read morereturns calls. I've always done phone appointments. Now I can't reach anyone to schedule appointments.

Dr. Del Rosario is an excellent doctor, but the office care is attriocous. It is understaffed. I am…read moreunable to contact anyone by phone and mailboxes are full, so messages can't be recorded. One time, I called a day in advance to cancel a phone appointment because my daughter had a baby. I got billed for the visit, even though I had proof I called and left a message on their phone because no one answers the phone. The last phone visit, the doctor was 40 minutes late and I accidentally hung up the phone when the doctor called. I immediately called him back several times, and all I got was his mailbox was full, so I sent him a text message to call me. Then I called 3 other numbers and they never answered the call. Then I texted messages to the other phone numbers to call me back. No response. Later in the day I got a call telling me they were billing me for a missed appointment. I called my insurance company to complain. They connected the doctors office to our conversation. I explained I was still within my appointment time and it was not my fault that they don't respond to any of my many messages. She then said they only have 2 people in the office. It is not my fault they are understaffed. It if the doctor's fault for running an such an unprofessional office. Several times, I have had to drive to the office to get Prescriptions for my husband sent to the pharmacy, because he was out of meds and the weren't sent in. After 5 years of stress dealing with the office and billing problems, I am finding another psychiatrist.

Never go to see Dr Imani!! Terrible Doctor and staff is just as bad!! Never sends my persciptions…read morein on time. Always asks me a list of hard drugs every visit. He doesn't care about my mental health. I'm having my son go there!

The most unprofessional office I have ever had to suffer through dealing with medically just to…read moresimply fill a medication and get a copy of my records has been so painful. This man pretends to be nice until you actually put him and his awful secretary to work for things like pulling records so you can leave them, they make it an insufferable process to deal with both of them. His new secretary who replaced the nicer older woman he had previous to this entitled one has been the biggest letdown as he hides behind her and won't talk to his patients when it comes to problem solving issues he is causing. Do Not Recommend.

I have tried a couple of times to make an appointment and either they don't answer, don't leave a…read moremessage when they call back or put you on hold for over 10 minutes. It's hard enough to get up the nerve to call and ask for help but to be put on hold doesn't help matters.

Great Office and Staff!! My mother has been struggling with her mental health, and we needed an…read moreappointment as soon as possible. When I called the office, Adrianna answered the phone. She was very understanding and supportive. She was able to get my mother scheduled right away on the same day.. The staff is very caring, and the Doctor too. I strongly recommend this office.

Healing Journeys has been of extremely essential help to my mental health and wellbeing. From my…read morefirst visit in September 2023, I was listened to and taken care of. Each visit was intentional. The check ins were quick and efficient. Felicia was a kind psychiatrist always asking how I'm doing and digging for real answers. She recommended I get involved with National Alliance on Mental Illness and Codependents Anonymous. Through NAMI, I was able to land a job in Orange County. Felicia also recommended I see a therapist who also was an essential aspect to my recovery. Besides providing me with medicine, Healing Journeys provided me with a safe space for growth. I am eternally grateful for the support I received with Felicia and highly recommend her to anyone looking for a psychiatrist.

This is a great place to help with your mental health journey. This office has helped a couple of…read morepeople that I know personally attain control over their disorders ...getting back to joining life worry free. The staff are very friendly and attentive to your needs. One of a kind place in Palmdale!!

this clinic has the best staff and quality care they deliver , their massage therapist sabrina was…read moresoo good !! and Gloria is awesome making sure i get the best care and following up on me after my massage thank you and keep up the great work!

I was well taken care of at this facility. The staff was AMAZING!! And the doctor always welcomed…read moreme with a smile. If you want family service. This is the place to go!

I have been going to AVORS for 29 years. I've seen and also had surgery from mire than one doctor…read more I have mainly seen Dr. Nasser. I've always been pleased. He cares and I'm going to have back surgery, not the injections I've received many times. I would not feel comfortable with anyone, except Drm Thomas Nasser. The doctors are a very knowledgeable. I have known Nasser since I began treatment. He has many years of experience. If you need many types of pain relief, all of the doctors are very knowledgeable. The office staff works well with them. I've had a few issues of my medicine not being sent or partial was sent, but it was immediately resolved by the supervisor who works in medications. Otherwise, I am very pleased. I'm actually looking forward to relief from surgery in 2 days. Thank you, AVORS! Everything has usually gonecwell.

Worst place ever! They take so long to call you. Here I am at 11:39 writing a review. Appointment…read morewas at 10:50am It's always busy here, no parking ever! Staff is not helpful and have attitude. I honestly don't feel good here. I hate that Kaiser sent me here. Don't recommend this place. Tell your insurance not to send you here. You'll thank me.

I recommend this business for its professionalism, efficiency, timeliness and delivery of services…read morerendered. They were very professional, engaging, helpful, & explained the processes & expectations in great detail. Cassandra, Cindy, Elise & Krystal all provided optimal customer service & displayed beautiful smiles while doing so.

I love the team! Dr. Storage, Nakisha, to the front desk to the NY team - just great team of…read morepeople. I feel they are hands on and truly take time and care. I grade them an A+ and I feel beyon supported in my journey.

They promised a lot and delivered very little. They don't have the depth of professional staff to…read morebe running this business. They are very good about pretending it's not about the money, so far my experience was it's all about the money. They can say whatever they want but the proof is in their non-action. I really wanted to believe in the process and they made that impossible with no willingness to correct their mis-information and empty promises. It is a powerful experience that can be life altering and it's an absolute shame they dropped the ball. My recommendation if you go here is get every detail of what they promise in writing so they can be held accountable. All they told me was, they were sorry. NO accountability.

Inna has been a true blessing for our son. He started at 8 years old with her after been bullied at…read moreschool. She has helped him speak up for himself and work on his Self esteem. I really appreciate her helping him with family and school issues. He feels very comfortable with her and loves that he get positive rewards from her when he conquers a challenging task for himself. I also enjoy the format of both family and personal sessions. Being in a CO parenting dynamic with our son she is a neutral place for him to have a personal advocate to help him express his family issues. Thank you Inna.