I just have to say how pleased I was with the care that my puppy got here. I can't say enough how…read morefriendly the staff was, they all fell in love with my puppy and treated her like a queen. They were so understanding of her needs and mine and took extra steps to help keep costs low. Dr. Christal was amazing and took such great and gentle care of my puppy when she was sick that it was more like a spa trip than a hospital trip and her after care instructions helped get my girl back to her goofy and playful self in only a couple days. This is going to be the future home of all my pet care needs.

I brought my dog Tango in for an emergency dislocated hip. The staff was very helpful and was able…read moreto look at Tango after hours and went above and beyond with being caring. The low review is because I found the communication lacking. After Tango's hip popped out again the same night the issue of his hip dysplasia (shallow hips) was brought up. I felt like I never had all of the facts before originally making a decision for care, since his shallow hips were only brought up after the staff had attempted to relocate his hip. I brought up the issue with the clinic owners and was told they didn't think they had done anything wrong and to basically take a hike. I also found after asking around the price I was charged was high compared to other veterinary clinics in the area ($1,200 to relocate his hip plus and extra $250 for additional x-rays before surgery). After spending a painful two weeks with a dislocated hip Tango was able to have reconstructive hip surgery in Kelowna. He is doing a lot better now and is expected to make a full recovery. I will not be going back to the WKAH.

Amazing vet office. Kind and courteous and very gentle with pets. The compassionate care we…read morereceived was in such a stark contrast to Selkirk and Nelson Animal Hospital who's care was abysmal. I would highly recommend using this vet even if you live in Nelson, it's worth the drive. They were so kind and caring with our pet.

Arrow Lakes Veterinary hospital were really good about charging us a butt load for check ups and…read morevaccinations. We had taken our dog to them for the last 8.5 years. Then when he gets sick (the first and only time so far) and needs to be seen urgently (like same day or the next day) the lady on the phone refused to give him an appointment for 3 weeks because it wasn't an urgent nature. I said "are you kidding me? If shitting blood is t urgent, what is???" Why do they call themselves a "hospital" then? She said that the prebooked surgeries were more important. I was so pissed off!!! Our dog was very sick - and they refused to see him in his time of need. Arrow Lakes can pound sand! . NEVER again would I take an animal to Arrow Lakes Veterinary Hospital. Never again!

I have had exceptionally positive experiences with Echo Ridge veterinarians and staff. My big old…read moreGerman Shepherd eagerly pushes through the door and enjoys all the good attention she receives while there. All medical treatment required has been carefully explained and my dog is the better for it. Echo Ridge veterinarians provide services to the Colville Animal Sanctuary, and I suspect that my dog remembers the kindness she received while there.

They are the best! Dr Mack is amazing as well as her staff. Am so thankful that we have this…read moreawesome clinic out here in "the sticks".

Classic Veterinarian for money than for love of animals. The kind of place that will charge you…read more$300 to walk through the door then pass judgment if you do not have $2000 cash to cover all the educated guesses and fancy gizmos on the spot. As if you are a terrible person and not worthy of owning a pet you cannot afford it instead of vets overcharging passing judgment from an artificial moral high ground. charge Thousands for something you can cure at walmart for $10.59. and they 100% know it. My experience at Selkirk veterinary was brutal they force you to pay exorbitant fees and even more for "after hours" weekends if you cannot affords that they charge you as much to put your beloved pet down with a good dose of judgment and a delightful sympathy card. Pet owners are not he problem, Greedy veterinarians are and the new generation is so far from the old horse doctors as you can get. Its business your pet is a number how much they care depends on where the decimal point is located if you cannot afford their absurd fees you should not have pets. Its never they charge too much or demand 100% payment up front. Your pets a dollar sign to Selkirk vet. Worst experience Ive ever had with a vet and Ive had pets n livestock for 45+ years.

I've been going here for a few years now with my senior dog and puppy, with wonderful service. They…read morealways follow up to see how the dogs are doing, they take time to explain everything thoroughly and are always helpful when I call with questions. They always review prices and alternative options prior to any procedure or treatment.

I've been going to this clinic for ~10+ years and aside from the great knowledge and skills the…read morevets posses, what had stuck with me is the small acts of kindness I've experienced from the staff, that just compound in meaning when you think back on them over the years, and have made truly difficult situations feel just a tiny bit better.

This is the best vet clinic I have ever encountered each and everything we visit. Our dog was…read moreinjured June 22/25 and they took Archie in immediately. Staff even attended at our car to assist. The staff are so caring to the animals and humans. I find this clinic so reasonably priced. Canadians need to remember we do not get a bill when we visit the human ER or hospital but that costs a great deal of money. Medical care costs money as do vets. Thank you staff at Nelson Animal Hospital and you are worth every penny.

Thank you so much Dr. Hart and team for years of compassionate and quality care for my pets. I…read morewould not trust any other vet team with my pets! I am beyond grateful for the extreme level of care and options provided when my dog became paraplegic. She is smiling and pain-free thanks to "miracle vet" Dr. Hart and her team. Keep up the great work!

This vet is absolutely horrible. 5 years ago I had my dog cremated there and the people went…read morethrough my dogs ashes and then threw them out. Barely an apology! And then today i took my cat there to be spayed and they charged me an extra hundred dollars for meds that were neither needed or wanted. Just gave the meds and then told me I had to pay or I wouldn't get my cat back. She had also done a similar shitty thing to my friend 5 years ago and actually did steal the dog. I am filing a complaint with the college of vets in bc today! DO NOT GO TO THIS SHITHOLE! PS I only gave them one star, I would have given none if it were an option.

I have two 13year old Cocker Spaniels who I love and adore but they are older and very attached to…read moretheir momma. Usually, I have a regular pet sitter but this time she was not available so since K9 Country Club had been under new management for a while and the reviews were wonderful I decided to give them a try. We dropped in to get a tour and immediately we received a personal tour of the entire facility. We were very impressed! They stayed a week and were very happy and bouncy when I picked them up. K9CC was very accommodating and follow all directions for food and meds. Everything had been clearly labeled by K9CC and I had also requested my babies have a bath before picking them up. Randy, their groomer is excellent! He was very sweet and loving with both my babies and they loved him right back. They looked fluffy and smelled great! They were obviously well cared for and we will definitely return. Teresa Evans

I boarded my three dogs for eight days. When I came back to pick them up two of the three were…read morefrightened tails down and ears back. These two dogs are generally very gregarious and fun. A gentleman from the back walked up and one of them started barking at him at which point he aggressively went forward and yelled at the dog. My dogs were not OK for three weeks following this visit. This visit permanently changed one of them from being a dominant pack leader to a dog That's afraid of everything. Will belly crawl if you call its name. I am outraged. This business advertises new ownership and how wonderful it's supposed to be. We had used this kennel in the past a few years ago prior to the change of ownership and absolutely loved it. I think there is so much focus on the status of looking wonderful that nobody thinks to pull out the curtain to see what's behind it.

I have used Pet Pals for years to take care of my cat. Pam is fantastic and truly cares about my…read morefur baby :) I highly recommend!

Have use them for years, so dependable, and helpful, my dachshunds just love Darren,read more

highly disappointed in the lack of customer service And blatant dishonesty…read more while she does respond to emails fairly quickly, I do dislike being outright lied to. recently purchased two ruff land crates. paid for additional shipping. zero issues. everything up to that points was handled as I would expect. However, when asked for tracking information (several days after the funds for shipping were sent/received) Sarah stated in an email that the courier/shipping company she uses 'does not' have tracking numbers. That sounded strange to me, so I called the company. As I was able to tell them where the shipment was originating from and where it was going, In less than 2 minutes they were more than happy to supply me with the tracking number and the weigh bill information. Unfortunately the lack of professionalism continued and the crates were not shipped In a timely manner. Blame was placed wholly on the courier service and I am left wondering what to believe. I personally would not recommend purchasing from the store, transparency and honesty go a long way In todays day and age, and neither of those things were apparently a priority AFTER the purchase was made. I have no issues waiting for items, however the 12 days for the shipment to be couriered 85 km (with a ferry ride) is rather excessive to me, Unless otherwise stated.

We just love Barks and Rec! They do such a great job on Lola's grooming! She looks fabulous!! We've…read moredone training and daycare as well and we are super happy with everything!!