Amazing vet office. Kind and courteous and very gentle with pets. The compassionate care we…read morereceived was in such a stark contrast to Selkirk and Nelson Animal Hospital who's care was abysmal. I would highly recommend using this vet even if you live in Nelson, it's worth the drive. They were so kind and caring with our pet.

Arrow Lakes Veterinary hospital were really good about charging us a butt load for check ups and…read morevaccinations. We had taken our dog to them for the last 8.5 years. Then when he gets sick (the first and only time so far) and needs to be seen urgently (like same day or the next day) the lady on the phone refused to give him an appointment for 3 weeks because it wasn't an urgent nature. I said "are you kidding me? If shitting blood is t urgent, what is???" Why do they call themselves a "hospital" then? She said that the prebooked surgeries were more important. I was so pissed off!!! Our dog was very sick - and they refused to see him in his time of need. Arrow Lakes can pound sand! . NEVER again would I take an animal to Arrow Lakes Veterinary Hospital. Never again!

Dr Kramer is a knowable and caring veterinarian. This is a…read moregreat clinic to help with your pets health issues. She and her staff are professional while being kind and caring. Thanks so much for your help with my whippet Randa. It is very much app

We have taken our animals to this vet various times over the last 5 years. We have had no problems…read moreuntil now. My poor dog has a broken tooth that is surely infected. The vet that looked at her and barely opened her mouth to see the tooth. We went there to get some antibiotics/pain medicine and an appointment to take care of the tooth. The vet gave our dog a rabies shot. No antibiotics or medicine. They charged $80 for the rabies shot and the 2 min "free exam". I guess we did not qualify for their free dental exam. I phoned them today to see what happened and to get an appointment for the tooth. I was hoping maybe they could fax a prescription for antibiotics to our pharmacy. They were very rude to me and belittled my girlfriend. They told me that my girlfriend was "stoned" and was being loud. (My girlfriend has RA and other disabilities that require her to take tons of medicines. So if you don't look right, have money, or look sick, they will judge you and treat you like a leper) After they complained about my girlfriend they gave me a quote for $800 for the x-rays and extraction. We will surely never go back here!

I just have to say how pleased I was with the care that my puppy got here. I can't say enough how…read morefriendly the staff was, they all fell in love with my puppy and treated her like a queen. They were so understanding of her needs and mine and took extra steps to help keep costs low. Dr. Christal was amazing and took such great and gentle care of my puppy when she was sick that it was more like a spa trip than a hospital trip and her after care instructions helped get my girl back to her goofy and playful self in only a couple days. This is going to be the future home of all my pet care needs.

A while ago we brought our bull mastiff in because she had a massive infection in her uterus. After…read morea while, "Dr Crystal" finally started to give us information. When the info was given to us, she was more worried about money. She held a interac fob in front of us like it was a dog toy. We were given options of surgery for our dog. It was going to cost just about $5000 with only a 50/50 chance of survival. She made it seem like they were the only vets that could do this surgery. Unless we went to the states to get it done. Then she held the interac fob in our faces. Then "Dr Crystal" told us that the other option was to put the dog down with a cost of $500 plus the cost of cremation. Then she continued to hold the interac fob in front of us. She made it seem like it was all about money. And not the health and surgery for our dog. They wouldn't even budge on the cost of surgery. "Dr. Crystal" forced us into putting our dog down. Our family dog. I'll never take or support this veterinarian or pet hospital again. Even after we put the dog down we were asked to see our dog one last time. After about 30 seconds...there was "Dr. Crystal" with her interac fob. Just waiting to get paid. It was disgusting on there attitudes and service. Totally disgusted with "Dr. Crystal". You should be ashamed.

So lucky to have Dr. Scholz in Grand Forks. She works harder than anyone I have ever met, on call…read more24/7 for our furbabies. She's a real treasure and has taken excellent care of all my pets. Completely turned things around for my 12 year old lab.

Thank you so much Dr. Hart and team for years of compassionate and quality care for my pets. I…read morewould not trust any other vet team with my pets! I am beyond grateful for the extreme level of care and options provided when my dog became paraplegic. She is smiling and pain-free thanks to "miracle vet" Dr. Hart and her team. Keep up the great work!

This vet is absolutely horrible. 5 years ago I had my dog cremated there and the people went…read morethrough my dogs ashes and then threw them out. Barely an apology! And then today i took my cat there to be spayed and they charged me an extra hundred dollars for meds that were neither needed or wanted. Just gave the meds and then told me I had to pay or I wouldn't get my cat back. She had also done a similar shitty thing to my friend 5 years ago and actually did steal the dog. I am filing a complaint with the college of vets in bc today! DO NOT GO TO THIS SHITHOLE! PS I only gave them one star, I would have given none if it were an option.

This is the best vet clinic I have ever encountered each and everything we visit. Our dog was…read moreinjured June 22/25 and they took Archie in immediately. Staff even attended at our car to assist. The staff are so caring to the animals and humans. I find this clinic so reasonably priced. Canadians need to remember we do not get a bill when we visit the human ER or hospital but that costs a great deal of money. Medical care costs money as do vets. Thank you staff at Nelson Animal Hospital and you are worth every penny.

My 3 yr old doggy finally got in to get neutered. She died two days later from badly mixed…read moreMedication. It shut her body down. Took two days for them to call and explain. Obviously I'm still not over it. I will say the receptionist did handle me calling constantly.

Classic Veterinarian for money than for love of animals. The kind of place that will charge you…read more$300 to walk through the door then pass judgment if you do not have $2000 cash to cover all the educated guesses and fancy gizmos on the spot. As if you are a terrible person and not worthy of owning a pet you cannot afford it instead of vets overcharging passing judgment from an artificial moral high ground. charge Thousands for something you can cure at walmart for $10.59. and they 100% know it. My experience at Selkirk veterinary was brutal they force you to pay exorbitant fees and even more for "after hours" weekends if you cannot affords that they charge you as much to put your beloved pet down with a good dose of judgment and a delightful sympathy card. Pet owners are not he problem, Greedy veterinarians are and the new generation is so far from the old horse doctors as you can get. Its business your pet is a number how much they care depends on where the decimal point is located if you cannot afford their absurd fees you should not have pets. Its never they charge too much or demand 100% payment up front. Your pets a dollar sign to Selkirk vet. Worst experience Ive ever had with a vet and Ive had pets n livestock for 45+ years.

I've been going here for a few years now with my senior dog and puppy, with wonderful service. They…read morealways follow up to see how the dogs are doing, they take time to explain everything thoroughly and are always helpful when I call with questions. They always review prices and alternative options prior to any procedure or treatment.

They got me in on short notice when my dog had an infected foot. I felt they were extremely…read morecompetent. Colville vet clinic is closer to me, but their front desk is difficult to deal with, so the attitude at Echo Ridge was a welcome change.

When you're a veterinary clinic out in the middle of "Nowhere Washington," you should be on your…read moregame in services to the customer. Well, Echo Ridge is all that. They have a friendly staff, top-notch service at decent service prices usually reserved for a higher, competitive area. We took both our dogs for their annual checkups. Being new to the area and driving 30 miles to get here, we weren't sure how things were going to go. Well, the folks were very professional - came out to greet us and took our dogs for their check-ups (COVID conscience). The dogs came out, tails waggin' and happy. We got consulted on a couple of findings we were already aware of but needed further guidance on. The vet was patient and explained everything perfectly. We were very pleased when we saw the bill - very comparable to what we were paying back in Texas. We appreciate all the great service and are happy to have Echo Ridge as our "go to" for pet medical needs.

I recently took my cat, Boris to Dr.Hart and her staff. The clinic is very bright and clean and…read moreprofessional. It was Boris' first time to see a veterinarian and the entire process was very pleasant. My Boris has never been one to complain, but it turns out he had asthma very bad and Dr.Hart was able to get him in for radiographs right away. The staff were very nice and were very compassionate of my finances, explaining what everything was for and what it would cost before doing it. Now that Boris is being treated for asthma, he's doing fantastic! We will definitely be going back next time Boris or another one of my animals is sick.