Used to love this place, it's becoming run down and dirty. When you are getting shampooed you look…read moreat dirty ceiling vents. All the good stylist have left. It's giving hair cuttery vibes. I know get blow outs else where, I am greet by a friendly employee, I'm offered a drink, whole different experience.

Tamiya was incredibly rude and nasty towards me. It was a very uncomfortable and unwelcoming…read moreexperience. She seems miserable and I wouldn't trust her touching my hair ever again or anyone else's for that matter. Such a horrible experience.

The MAC that I used to go to in King of Prussia closed so I haven't been to one in a while. I was…read morerandomly shopping at the mall and saw the store and decided to come in. I think Ray was the one that was working when I was there. He was super nice and helpful.

Just had the best experience at the MAC store located in the Cherry Hill Mall. Raymond R. was…read morewelcoming, informative & did a fantastic job showing me products that would be perfect for me & my skin. I'm looking forward to playing & experimenting with the items I purchased. I will definitely be returning!

So great! The gals here are awesome - ask for Apple. She did some super fun rainbow colored…read morehighlights in my hair that I absolutely loved! Everyone was very kind and caring. 5 stars.

I had the worst experience with my hair color at this salon! I asked for a balayage and all I got…read morewas bleached highlights for $230 without tip. I will not be going back! Don't know why all the great reviews. I will be going back to my old stylist who is further away but at least I'll be happy with a real balayage coloring. So disappointing.

Great salon. Fair prices and a wonderful staff. Lisa is a top notch stylist!!! I am always…read moresatisfied with the service Thrive Salon provides.

I was in the market for a new salon to help me maintain the color block hair style I had. I first…read moretried them in May 2023, and have been returning for touch-ups every other month. Unfortunately, I experienced a tremendous amount of breakage when I moved to Thrive Salon to maintain my color style, even with every intervention and variable that I was able to control myself. (Tons of hair masks, silk bonnets, only air drying, wide-toothed combs rather than brushes, regular haircuts, high end shampoo/conditioner for color-treated hair, changing shampoo/conditioner to another color-safe one, oil sprays... you name it). I kept up with 7 week appointments at my stylist's request to help "minimize damage", but it didn't seem to do anything but put me out of more money, and result in me having less hair. I was dilligent about asking my stylist to do a "breakage check" every time I sat in her chair to try to prevent this. She always said everything looked great. In November, during my normal appointment, I cited that I was noticing substantial breakage. I should have listened to my gut when my stylist responded to my concerns with a surprise, stating "you usually see that up here" while pointing to my scalp. (In hindsight... yikes.) Despite my concerns that day, she didn't seem to heed additional cautions or change her approach. On that same day I cited bad breakage, she lifted a new brunette section of my hair (at my request in a desperate attempt to keep my hair style) *extremely* fast. What normally needs 3 sessions to go from my brunette to our target shade of blonde she somehow achieved in 1 with my roots, and could do in 2 to my ends. She was both surprised and excited at "how light it got" during my wash out. It seemed like she never had full control over her color processing, and didn't even know what she was expecting it to do. Needless to say, all of that hair started breaking in the following weeks, plus other strands. When I went to another salon to get a haircut (I find their haircuts to be outrageously priced at Thrive), the woman shared her concern with me on the health of my hair. She even questioned if Olaplex was being left out of my mix. I didn't have an answer. This salon, despite the high price tag, also doesn't include a basic rough dry for color services to check their work. They let people paying nearly $200 for color walk out with sopping wet hair. The manager assured that a rough dry ("not blow out, that was extra") was normal for color, so stylists could check their work before the customer leaves, but I was handed a blow dryer by the rinser last visit to do it myself while my stylist moved onto another client entirely. She didn't even check on me or say goodbye. It felt wrong. I was paying ~$250 every 8 weeks but couldn't get a rough dry? I had to drive home with wet hair? Despite the poor outcome with their color service, I also observed that I was being charged different ways and different prices for my exact same service every time I went. I was never given a heads up about the price differences, and only found out at the register after my stylist had left. At one point, I was charged for a haircut that I declined in the chair. (Thankfully I noticed!) After I was rung up, I told the man at the desk, and he quickly said "oh, well you got your hair dried, so we have to charge you for a blowout". The price of the blowout helped them retain all of the mischarge for the haircut I never got. It felt very shady to me. (Remember how the rough dry was supposed to be included?) Generally, I find this salon to be very expensive for the skill I was shown. I thought the price I was paying for my color blocking was fair, but seeing that I had so much breakage, maybe it was over-priced like some of their other a la carte menu. ($75 for a *trim* is too rich for my blood.) I'm leaving an extra star despite my experience because when I did have a chance to speak with the salon manager, she was open to feedback, stayed true to her promises of when she would get back to me, and offered a refund for the past haircut/blowout fiasco I retold above. She understandably stood behind her staff, but I was disappointed that the stylist's word was always taken over the customer's. (I have no reason to lie about a service I didn't receive....) They also got me in quickly around the very busy holidays when I called and let them know more of my hair was breaking and I needed to come in to resolve it with my stylist. I appreciate them doing that for me. One last shoutout - Jen at the wash station was seriously a highlight of my experience. Love her and wish the best for her.

I cannot say enough wonderful things about Amy. She made me feel the most beautiful I have ever…read morefelt in my life. My make-up looked flawless, and it stayed on all night, even through rain, snow, and hours of sweaty dancing. My makeup was gorgeous, but It was not over done, and I just looked like the most beautiful version of myself. Not only did she know exactly what she was doing, but she listened when myself or bridal party had questions/concerns, or wanted even small details modified. She made us feel so comfortable about giving her feedback. She even talked my mother, whose nerves were understandably running high, into having a good cry before she got her makeup done. It made he rest of the day go so much more smoothly. Not only was she the best make up artist, but our therapist. I would highly recommend her. She was professional, and has the perfect personality for the job. I will certainly be calling her next time I need my makeup done. Tracy did my hair and she was fantastic. For my trial, she styled my hair for another event, and I never actually had a trial for the bridal hairstyle I wanted. However, I could tell how talented she was and I trusted her completely. For my wedding, I showed her a picture of something I liked, but asked for a few differences, and she got it so right. My hair didn't budge all night, even through wind, rain, and hours of dancing. She also did my mother and cousin's hair. She managed to make their hair look soft, but the styles stayed put all night. She was so patient with my mother, who was unsure of how to communicate what kind of hair style she wanted, and in the end, it turned out beautiful. For our first look, the first words out of my husband's mouth were "your hair looks so beautiful". I could not have been happier with my hair.

Amy did my makeup for a friends wedding and my fiance was blown away by how beautiful I looked. I…read morehad her do my makeup for my engagement pictures and my bachlorett party and it was perfect, but so different each time. I am getting married on Sunday and can not wait to see the look she creates for my wedding day. I totally trust her to work her magic on me!

Mandi, a master artist, is a true professional. She takes her time explaining the process and makes…read moresure her completed work is up to her standards.

I was stuck in traffic due to construction going on in Haddonfield. I tried calling Forever…read moreValentine to let them know I was going to be 5 minutes late but nobody answered. HI had just parked and was walking in when I got a call saying I need to reschedule. My appointment was for a consult that's only 15 minutes long and there was a client scheduled right after me. She said anything beyond 10 minutes late has to be rescheduled. Understandable, but I was only 5 minutes late... Also, my initial appointment was scheduled for 3pm and they changed it to 2:45 pm without even giving a courtesy call to confirm the new time was ok. They just sent an automated text with the new appointment time. I left work early and had a bit of a drive to go there. The girl on the phone also had an attitude. I'm sure the services they provide are probably great but this whole experience totally turned me off from being a client there. They need to treat their customers better.

I got my hair blown out for a wedding and I'll definitely go back! The salon is gorgeous it feels…read morehigh end and luxury but the prices are super reasonable. My stylist was really cool I had so much fun talking to her while she did my hair. It was such a comfortable and relaxing environment, definitely check this place out if you need a blowout!

Staff was awful and someone else's hair was covered in the seat. I have heard other bad experiences…read morefrom others who have gone here.