Maria is amazing! The vibe is quiet and efficient. The online booking system is effortless and…read morehelpful. Love this place!

I came here for my first Brazilian. I'm so glad I was able to do it with Morgana. She is very…read moreprofessional and does the job very quick. She's very careful and I was not in pain at all. Thank you!!!!

My first Brazilian sugaring experience was wonderful thanks to Christina! I had never been…read moreprofessionally waxed before, so I was a bit nervous. Thankfully, the space is super clean and calm, so that put me at ease. Christina kept my mind occupied and talked me through each step of the sugaring process, keeping the experience as comfortable as possible. It definitely wasn't painless, but it was over pretty quickly! I picked up an exfoliating scrub that I've fallen in love with as well. My results have been fantastic, and I'm looking forward to my next appointment!

As a long-term client who has supported this business since 2019 through their relocation and the…read morepandemic, I am deeply disappointed by my recent experience. After more than 20 sugaring services, this is not based on the quality of the providers, but due to the owner's short-sighted policies around their own "customer loyalty" program. When I recently presented my completed loyalty card for the advertised 50 percent discount, I was informed it could only be redeemed with the original provider, who no longer works there. That restriction was not communicated when the card was issued (nor is it printed on the card), and customers have no control over staff turnover. Staff contacted the owner, Kristen, who decided chose not to honor the promotion. While the providers I had, (Nou and Kait) were consummate professionals, the ownership seems to lack focus on customer satisfaction and retention. I happily supported a small business, holding up my side of the equation and expected the owner to do the same. Apparently my loyalty was not a priority and I will take my business elsewhere.

Some of my friends discussed how they came to get a Brazilian Wax and how good it felt, but I…read moreexplained to them a terrible service I experienced while receiving one in Dubai, resulting in my fear of ever getting one again. They encouraged me to get one, so I faced my fear and made an appointment. Once I arrived and checked in, I waited maybe 1 minute before I went to the back. I had my nervous laugh going, but my girl made me feel comfortable the entire time, even when I wanted to scream! The vibe and music was awesome, helping me to take my mind off of it. She was quick and so sweet, laughing because I was being extra! At the end, I decided to reschedule my next appointment, pleased with the entire service. I definitely recommend everyone to come!!!!

Service was amazing. Alex did a great job. Amazing vibes and very clean environment. Receptionist…read moreis kind as well. Definitely will be back!

Robin is fantastic!…read more She's very warm and pleasant to chat with. She customizes every facial and offers expressions, which some will not do. My skin is literally glowing today!

Robin is amazing and super friendly. Went here for a spray tan for a wedding coming up and so glad…read moreI found this place. Will definitely be a repeat customer. Very reasonably priced and Robin makes you feel at easy & comfortable. Highly recommend you check her out.

Prayers do come true...a new eyebrow threading spot in Mint Hill, YES PLEASE!!! Super happy they…read moreopened in The Hill. A few min drive from the house, which is awesome! Eyebrows looked great my first time getting them done here! :) Place is brand new and clean. Service was welcoming. Can't wait to try their facial and other services.

I had such a wonderful experience with Pri! She did an amazing job and I couldn't be happier with…read moremy brow lamination. She is incredibly talented, professional, and genuinely such a sweet person. She made me feel comfortable and cared for the entire time. You can tell she truly loves what she does and takes pride in her work. I highly recommend her to anyone looking for an amazing esthetician!

I've been coming to her for YEARS. Since 2018! I don't let anyone else touch my eyebrows, only her!…read moreI absolutely love the care she gives and how well she's taken care of, not only me, but my entire family too. I moved to Miami for 2 years and refused to get my eyebrows done unless I came to visit. My eyebrows have always looked the very best in her care! Will pay whatever price! Quick, easy, & reliable! Love her vibe!

Loved Nula! It was my first time at Om and she gave so much attention and advice on how to get to…read moremy ideal brow shape. I've gotten my eyebrows threaded many times before and she definitely has been my favorite. 10/10

She knows exactly what she's doing, and she's great at it!! Super relaxing and comfortable…read moreenvironment. 10/10!!

My skin and brows looked and felt amazing after my facial and eyebrow service. Wonderful and…read moreprofessional!

This overall was a great process. I came in to get Sugared and left with a wax. Besides that the…read morelocation was clean and the young lady that greeted me was fantastic. She was friendly and helpful. She said that the sugar was not turned on when she got there. Luckily them out the wax was. So the sugar was super hard. I grew out my leg hair for three weeks for sugar I was only in town for five days. So not exactly happy but happy I was able to get at least my hair removed that day. The girl was sweet and gave me a first time discount. Pertaining to the wax she didn't absolutely fantastic job it was painless with the wax that they use on the downtown area it's a hard wax and it's very helpful. I would return to utilize her services. A common theme in my reviews lately is that they remind me and help me to remember that the world is not a perfect place and I can't always get what I want.

First time doing sugar and Jasmine was great! She explained the product and how it works...I will…read moredefinitely be returning

I have been a customer for many years at the Arboretum European wax Center. Today I went in at my…read morescheduled time and had to run to the restroom and then received a quick call from my doctors office that I could not ignore. I came out of the restroom at 2:37 and was told I'd have to reschedule my appointment because I was seven minutes late. There was nobody standing around , no customers and I was going to have to come back in 45 minutes!! As I was leaving, I told the receptionist that I was not happy and she laughed at me , so I will not be going back there instead I will go to a different location where they do not laugh at their customers and aren't rude !!!

I want to rate this place higher. It was my first time here and I reserved with Ashley who has…read moreseveral good mentions in other reviews. She was very friendly and seemed to know what she was doing. I had full facial waxing. I knew something was not quite right when I felt stings on the corner of my eyes and the right side of my cheek. When I got home and looked closely in the mirror I saw that I had several red abrasion. Not sure if it was because the wax was too hot and burned my skin or if my skin was ripped. So I had a bit of scabbing on my face for a few days which reduced my enthusiasm for returning for future waxing here. I'm not sure what went wrong and this is not my first facial waxing. It's really too bad because I like the location and the staff.