Nail Salon Alert - Monroe…read more I had a very disappointing experience at a local nail salon today. Customer service was extremely poor from the start. I requested a French pedicure with regular polish and was told it couldn't be done--only gel was an option. I know that's not accurate because I've had that exact service done there before. The owner kept trying to push a gel pedicure despite me clearly declining. When I decided to leave, he then told me I owed $10 for simply running water in the pedicure chair. I refused, and he even threatened to call the police--I told him I'd gladly wait. The whole experience felt uncomfortable and unprofessional. Looking back, I should have trusted my first impression--there were no customers, and the atmosphere was off. Lesson learned: don't compromise quality for convenience. Stick with places you trust, especially when it comes to self-care. #CustomerExperience #MonroeNC #SelfCare #KnowYourWorth

I go here all the time, the staff are nice and flexible as per usual. I always leave here satisfied…read morewith my nails even when my designs are typically more complicated. The environment is so nice and clean, when my friends ask me where to get there nails done i always recommend here.

Wonderful experience. Beautiful place. Very pleased with how my nails turned out!…read more Thank you!!! I love my manicure and would totally recommend!

I walked in on a Saturday morning and Angie was awesome to fit me in and get my mani/pedi done…read morequickly but high quality too! Wish I lived closer I would be a regular customer!

Julie (Christmas nails) and Hrit (Halloween) at Waxhaw Nails never disappoint…read more They are absolute sweethearts and keep my nails looking so pretty.

Friendly and clean salon. First experience there, Michael did an amazing job job on my nail. I will…read moredefinitely be back.

Don't recommend this place. I got a gel manicure. Prior to going my nails were hard. They did not…read moresoak the nails to remove the previous polish. They drilled it. Afterwards my nails were soft and brittle. Within days the gel nail polish started chipping and breaking. I went back to them and all they were willing to do is not charge me for the soak to remove the current gel polish. Even though they are fast the quality is subpar.

Beautiful nail spa, pricing is fair and nails came out great. Will definitely come back.read more

Great service and quality! Clean and friendly environment. Highly recommend this salon in Monroe!read more

I have been going there for years. I use Jolene for SNS with gel top coat on my nails and…read morepedicures. She is awesome.

My mom loves coming here to get her pedicures every month. Clean, good service and close by!read more

love this place. Bill is always so nice and knows exactly what I want. Great envirnoment!read more

The Absolute Best in Town!…read more ​I have been coming to Starz Nail & Spa since the day they opened, but my loyalty to Wendy goes back even further, I've been a faithful client of hers since 2017. If you are looking for a salon that combines high end skill with a genuine "good vibes" atmosphere, this is it. ​Starz has truly become a second home for me. I am so grateful for the amazing customer service and the genuine friendships I've built with Wendy and all the girls there over the years. It's more than just an appointment; it's a place where I feel welcomed and cared for. ​Wendy is a master of her craft. Whether it's a full set or a pedicure, she is the only person I trust to get it right every single time. She knows exactly how I like my nail shapes and is the only one who truly understands my preferred toe nail length. The nail prep and retention here are on another level. Their work is so high quality that I only need to go once a month... honestly, I've even gone two months between appointments and my nails, polish, and even the gems are still perfectly intact! ​Wendy has curated an incredible team that brings even my wildest ideas to life. I especially love the way Wendy and Jennifer have collaborated to ensure my nails are a work of art. They have teamed up on two of my favorite custom sets: ​The NYC & Yankees Baseball set: A deadass home run! Everyone LOVED! ​The Dominican & Puerto Rican set: A beautiful tribute to my heritage and all the amazing things that remind me of my cultures. ​When I can't get in with Wendy, I know I'm in amazing hands with Ashley or Jennifer for my long, detailed sets. They are true artists. For shorter lengths or more delicate, simple designs, Marie and Dayelis also do incredible, high quality work. ​The talent in this building is unmatched. I love being able to support a small, Latina-owned business, especially one owned by a hardworking Dominican woman who pours so much heart into their work and clients. ​If you want amazing nails and a team that treats you like family, go see Wendy and her girls at Starz Nail & Spa!

Immaculate, friendly, professional and EXCELLENT WORK! Wendy and the girls are truly fantastic. My…read morepedicure was phenomenal! I look forward to returning!

I have been going there for years now and always have a good experience. Lee is the bestread more

Got standard pedi. Competitive price. Good quality. Showed me unopened autoclaved utensils in front…read moreof me which is very important! Nice selection of polishes. I liked being able to individually tip my nail stylist through Venmo.

Highly recommend, these ladies know what they are doing! Linh, Mary, and Julie are wonderfully…read moreeverything a nail artist could be: friendly, social, respectful, and very talented at what they do! All of the women in my family and even my coworkers have been coming faithfully for the last two years. I don't let anyone else work with my nails except them! It's a relaxing time for me, especially after a busy day at work!

FIRTS AND LAST TIME HERE. Very bad service unprofessional poor effort, I asked for a pedicure and I…read moredidn't even feel a tickle, also did my nail horrible job but they are dogs at forcing more products to charge more. DONT WASTE YOUR MONEY HERE

I recently moved to Monroe and was really excited to check out this salon. I came in for a refill…read moreservice. There appeared to be an employee holiday party happening during business hours while customers were still inside--which, given the holidays, wasn't an issue to me. However, it felt as though the nail technician was obligated to take me as a client and was interrupted from his festivities. I sat down, complimented his Christmas sweater, and explained what I wanted done. From the start, he was condescending and very rough with my hands, but I didn't say anything. Every request I made, he countered with options that didn't make sense. I'm not a nail artist--I simply asked for a soak-off because he didn't have the matching acrylic powder. Instead, he kept insisting on refilling with what he had, even though the colors didn't match and I wanted a French design. He repeatedly told me a French wasn't possible because the acrylic difference would show, which is exactly why I originally requested a soak-off. I tried to compromise by choosing a dark nude or gray, but it still wasn't the look I wanted. He then told me he couldn't do a French at all. At that point, I told him that as the artist, he should be able to offer solutions rather than rushing the process. He responded by speaking rudely in his language to his coworkers and then abruptly got up from his seat. I have never been treated this way in any establishment. I was shocked, confused, and embarrassed, and I truly wish I had never stepped foot inside. I came in with high hopes and left with nothing but attitude, rudeness, and disappointment--and no holiday nails I was so excited for. Moral of the story: ask all questions at the front desk before being assigned to a technician, so you don't end up with someone who clearly doesn't want to work or be bothered. (Tom)

Horrible pedicure!! Left a lot of dead skin on my feet and nails, didn't throughly clean my feet…read more Never going again, definitely never recommending.