Natalya has done 2 packages on me, she is so knowledgeable and friendly. Laser hair removal has listerally changed my life! I'm so thankful to have had this laser done! No more ingrowns EVER !! Any questions, expectations or concerns are addressed so thoroughly by Natalya! 10/10!! read more

Natalya is a dedicated, highly intuitive aesthetics specialist. She has clearly taken the time to understand the intricacies of the skin as a living organ, and how it responds to the light therapy/technology. Her signature technique works and I see results immediately. I have felt empowered and beautiful every time I see her for treatment. I deeply appreciate how detailed and thorough her explanations are, it makes me feel comfortable, as a medical professional myself, knowing I am in good hands. She is encouraging and kind, brilliant and passionate, always generous sharing top shelf beauty secrets! It has been a joy getting to know her and I'm thrilled with the results. Thanks for changing my life, Natalya and for the work you do. read more

I purchased a Groupon for 6 laser treatments. Natalya makes you feel comfortable from the start. She explains what to expect from the treatment and assures you of the progress. She has a lovely bedside manner. Everyone is different so results might not immediate but noticeable if you are patient. read more

I really regret purchasing the 6 treatment Groupon. I've had laser done elsewhere and had great results. Wanted to treat other areas and thought I'd go for the Groupon route to save some cash. Seeing this place has great reviews I dived right into it. First thing she does is sit you down and rambled on about this "advanced" technology she uses then listed a bunch of reasons why it's not guaranteed to work 100%. To me it was a red flag assuming a lot of people must have complained the lack of results. Basically I felt like she wanted to appear knowledgeable so we don't question her. But a few things she said seem to contradicts the experiences I've had at other spas and I honestly was starting to get cold feet. So then she said i needed to pay the gst even though I purchased the Groupon. But she didn't have a debit/credit machine so I had to pay cash. She said if I didn't have cash I could pay next time I come in. So it sounds like her business depends only on groupons. According to Groupon website I'm getting a deal with 86% off. If let's say someone came in without Groupon and had to pay full price, how could she not notify her clients beforehand that they had to bring a large sum of cash to pay for the session. So it made me think, I'm not getting any deal at all. I'm just getting what I'm paying for. When I started the session with her I realized her machine isn't anything like the modern machines most spas uses. It actually reminds me of the machine I've seen 15-20 years ago when I had my first laser treatment which i didn't get much results from. Another thing I don't like is that the machine touches my skin. Most machines now zaps by hovering over your skin. Also she was not thorough at all and session took 3 mins at most. I told her I feel like she missed some areas but she keeps denying. She said I'll see results in 3-4 weeks, but I've started seeing results in other places in 1 week. I can't help but feel a little bit ripped off. I don't feel comfortable coming back here at all. I just wasted $200. I'm never using groupons again. read more

Similar to others, I found Natalya to be nice enough but after finishing six treatments of Laser hair removal (IPL) I'm quite dissatisfied. I'd say there's about 30% less hair, so not at all the results I was expecting. I barely saw any additional results after my first 2 treatments. I did my under arms and Brazilian both with less than mediocre results. At my last few session when I expressed my dissatisfaction I found her to be very defensive. She told me to call the manufacture or her laser, and blamed it on my hormones. I'm on the pill and have steady hormones. I also have very pale skin with thick black hair. In theory I should be the perfect candidate. I found this to be a waste of money and I will not be continuing additional treatment with her. Edit & clarification: I did finish all treatments that I initially paid for (12'sessions) and I still have tons of hair, in the end it was a total waste of money and I would not recommend to anyone. read more

I am writing this review the second time, for some reason the first was not published. I have got a package for hair removal and photo skin rejuvenation in this clinic. I'm very happy with results. Nataly explains every step, she has high standards of hygiene which is very important to me. I'm very pleased with her service and new upscale location... read more

WATCH OUT! DO NOT USE THIS BUSINESS. The woman who runs this company is really warm and kind. I quite liked her for my first sessions there. The problem is...nice doesn't mean knowledgable. She does NOT know how to use her equipment. Our last two sessions, she burned my skin. The first time she burned my skin, it was a light burn and healed quickly. The last time, she burnt my skin so bad that it destroyed my tattoo and scarred my skin permanently! Even though "she covered up my tattoo". She also told me she had burned a previous girl prior to burning me and she wanted to cover mine up to make sure she didn't burn me as well. But she did! SHE DOES NOT KNOW WHAT SHE'S DOING. I thought since she was so nice to me, she would return my money. Not a chance. She offered to pay for the tattoo, but only for the small portion where the tattoo burned off. I tried to explain to her that tattoo artists can't do a portion of a small tattoo, they have to go over the whole tattoo considering I've had the tattoo for ten years. She refused to pay, lost her temper and threatened lawyers because I signed a contract saying she could do whatever to her clients with no consequences. It was completely uncalled for. I just wanted my money back considering she did permanent damage to my skin. The price is not worth it! I now have a scar and missing part of my tattoo because I thought I had found a good deal. I completely regret it. Also, in the long run you don't end up saving money, as she told me, you need a minimum of 10-12 sessions at least for her treatment to be effective and I'm fair skinned with brown hair (it shouldn't take that many treatments). Find someone who knows what they're doing and cares about client satisfaction! read more

I've been seeing Natalia for a few months now and my skin is completely transformed. I got my bikini done and IPL facials. She's super professional, kind, and talented. Her prices are unbeatable. Don't hesitate. This is your girl. Go to Instagram to get her exclusive pricing! read more

I have done laser for the past 6 months, I'm currently doing my 2nd package and have seen good results. Natalya explains what to expect from the treatment and assures you of the progress. Everyone is different so the results might not immediate but noticeable if you are patient. read more

I have been coming to beauty light laser since it opened. Natalya she is one of the best in Vancouver very professional, she have a lot of knowledge with skincare. I had hair remover every where on my body very happy with the results. Now I'm doing photo- rejuvenation so far I am happy. I highly recommend beauty light laser to everyone read more

I did many times in another locations which means I know how much result I have to got so The package which I bought from you that have the zero percent result I have got and also I'm 100% sure you didn't shot on my hole face because a few days after shaving my face was full of hair however in other locations I have never see that hair growing fast and you don't need to show you don't know what you have done and act like someone wants to put your business down.The only reason I bought your package was your rates of your review then I noticed that it would be fake. read more

First things first - anything with a laser going near your skin should not be on groupon. I got one anyways. Had my first session about three weeks ago, 40% of the hair is gone. It's actually hilarious. The moment the laser first hit me I actually had her turn the intensity down because I was extremely afraid of leaving with burns and scars (don't YouTube before going). I had troubles understanding Natalya because her accent is beautifully thick. Good thing I had been googling the sh*t out of Laser Hair Removal so I knew what the process would be going in. After my six sessions I will be continuing to do laser treatments for hair removal. This is very unlike me but I have thick dark European hair, so even after one session I have to be cheesy and admit - it has changed my life in such a small yet powerful way. UPDATE: it has been a year since I made my first post, I made my first post after my first session. I bought a second package because of the price and I was not even close to being done my treatment. I'm not satisfied. I'm pretty sure she zaps 50% of the area every time. She didn't even ask WHERE my hair grew before she started zapping away. I would like you to be aware of this before going in. She will do the job but she won't do it right, and she does not do it to satisfy your needs. I can see each time where the hair disappears little squares from the laser, and I can see where she didn't even treat. The customers satisfaction is not a priority. Her priority is getting as many customers in as possible per day, so your session will be short and incomplete. Please do yourself a favor and pay full price for a business that is fully educated about the process, lasers ALL of your area fully, and understands that they are there to make YOU happy and get real results. read more

I am so happy I purchased a Groupon package with Natalya! I've had 3 sessions and I'm already seeing great results. She is super friendly and makes you feel comfortable straight away. I appreciated how she thoroughly described the process and uses the latest technology. I will continue to be a loyal client. read more

Natalya is amazing and very professional. I've seen great results and would recommend her to anyone ! You won't be disappointed ! It is way better then waxing. read more

I've been going here for IPL facials. I have had 4 treatments and am very happy with the results. I get less acne, it has cured my oily t-zone and large pores. Natalya is knowledgeable, professional and very kind. I find the prices competitive and am happy that she uses new technology/equipment. read more

I came across this place on Groupon and I chose this place because of the glowing review. My exception for this place was quite high, and I can say that Natalya is very professional and Knowledgeable! Definitely exceeded my expectation. I have only had one laser hair removal treatment with her, and I am already seeing result. I can't wait to to see what the final result will be like! If you are on the fence about laser hair removal, don't! It is almost pain-free, and Natalya will explain what will happen to your skin in detail so that you will be very comfortable with it! Definitely give this place a try! read more

Bought a Groupon after a recommendation from my friend. Natalya is very friendly, efficient, and knowledgable about laser hair removal. I like how she is easily reached via text too. I did my lower legs and noticed results after 4 weeks, which is what she had told me. Can't wait for the remaining treatments and the final result! read more

Natalya is great! She has remembered me from the beginning. I can just txt her with an appointment and she will always msg me back letting me know what's available. Her machine for laser hair removal is very effective. I do my sideburns and they were extremely bad before but after the first bundle of 6, I had already noticed a change. I'm keeping up with it now and I'm on my 3rd bundle, Even though I don't really need it. after this session, I will start doing my legs and I can't wait to see how that goes! I will keep everyone updated :) read more

Natalya is very knowledgable about laser hair removal and is always a pleasure to go to. I have only done 2 sessions with her so far and have already seen amazing results! She is professional and ensures that you are educated on the treatments prior to starting. I would highly recommend her to anyone who is looking for painless and efficient laser hair removal. read more

Absolutely no result. I did not have any hair reduction after more than 6 months getting treatment though I am an ideal case for laser hair removal. I' m very pale with dark, thick black hair. I have done laser hair removal in 2 other places and I can say I have had 70 to 100% hair reduction in different areas. I told the woman in charge that I have not seen any hair reduction and the hair doesn't fall off after treatment at all and asked her if she can change the equipment (she uses IPL technology) but she kept saying that my hormone levels has changed!!! Though I told her I don't have any health problem, she did not accept that her treatment is not effective and just increased the interval I get treatment. In summary, I wasted my time and money. Hope this review helps others invest their time and money somewhere better. read more

I wouldnt waste your money. I went for treatment for 18 months for 2.5 packages on underarms before finally called it quits. I was the 'perfect candidate' and after all that money spent, I still have to shave twice a week. The first time she treated me I was delighted with the results but also took note for the first treatment she zapped the entire area. Going forward with that she only did sections, so patches grew back quicker over the weeks. Not sure there is anything wrong with the equipment itself, it's just her trying to get more money out of you. She excuses it saying it's you , your hormones etc but it's not. The hair will grow back if you continue to be selective with the area you treat. read more

Natalya is awesome! I've been seeing her over a year and the results with her new machine are amazing!

Super awkward service. I went a couple of times for a Brazilian. Natalya was nice enough, she would sit and have a coffee with you before the session, but I will not be returning to finish the sessions I paid for on groupon. The space is in a rented out office space, doesn't feel like a spa or esthetician's clinic at all. She stays in the room as you undress which felt super uncomfortable. She rambles on about how her machine is top of the line, yet it looks like it's from the 80s and in the verge of breaking down. She spends most of the appointments talking and less than 1 minute using the laser. I feel like she purposely does a half-assed job to force clients to spend money on more sessions. My hair grew back in patches and I could see all the spots she missed. After 3 sessions, there was no change and my hair grew back fully. She also charges "tax" at the beginning which I found very strange considering I thought I had fully paid for tax online when purchasing the deal. Something shady going on here, lady is a bit of a scam artist in my opinion. I wouldn't recommend her to anyone. Don't waste your time or money in this establishment. read more

I'm giving one star because less than 20% of my hair was removed after 6 sessions. It was a waste of time and money for me not to mention very disappointing. Natalia was nice enough but I feel like I didn't get my monies worth at all. read more

Natalya is fantastic. Its been almost a year since I started to see her for treatments and the reason was the fabulouse results of her treatments on my husband who has been her customer for two years now. The instrument she uses is so great and effective. She always makes sure that you're happy with the results you get. She is very well informed about the science in the field and always takes safety first. read more

I feel somewhat bad for writing this review as I thought Natalya was such a lovely lady - very sweet and personable. But the hair removal treatment itself was not at all effective for me. I had hair removal on my upper lip and the treatment itself lasted less than 10 seconds at each visit. She basically zapped me two times in two different spots and that was that. I questioned whether that was enough to treat the spot and she said something about how "sophisticated" and "advanced" her equipment was. She said the goal is "damage" but after 6 treatments, each spaced about 2 - 3 weeks apart, pretty much all of the hair has grown back and it doesn't look much better than before. Very disappointed and definitely will not be going back. read more

Natayla is so sweet and her office is very nice. I bought a bundle of 6 treatments and the results are great. Definitely would recommend.

I have so much to say about this woman's "business". First of all don't waste your money on this as she is a complete SCAM ARTIST. On you're first appointment she will go on and on about how great her machine is. That might be true except for the fact that it's her that's the problem. I got my arm pits done and on the first session she zaps everywhere and there is great results which I was very happy with! Then I went back for the rest of my sessions and she only zaps half the area, which she will try convince you is the right way to do it. As the months went on I asked why it was all growing back and in that appointment she again zapped everywhere, I presume to try to get more money from me. After two packages I gave up and it's been a few months and everything is growing back at a normal rate. She always reads these reviews and when she sees a bad one she tells her clients about it and why the person is wrong and they had the wrong skin tone or they didn't follow her rules!! It's all BS! On my first appointment she thought I was somebody else so when I arrived she greeted me, brought me straight in and zapped me without telling me any of the risks. She panicked after when she realized it (probably goes against all legal obligations). My sister and I were going and both had appointments on the same day and asked her how many sessions it would take, my sister being on her 5th session she was told 7/8, I was on my 8th session so I was told 10/11 which is strange since we're sisters with the exact same skin tone and hair colour! It was all the biggest waste of money and hope this review outs the scam that this is!!!!! I will also be reporting her to the business ombudsman as she knows exactly what she's doing and is ripping people off! read more

I just finished a 6 session brazilian treatment with Natalya. The consultation session was so not professional and her explanation was not clear due to her strong accent. She was just repeating two, three sentences again and again. I should honestly say that the machine works pretty well, however she doesn't do her job properly. She wraps up each session in less than one min and zap the area randomly. She doesn't cover the whole area so there are lots of squares from the laser on the area and it's obvious that she doesn't cover the whole area. So at the end of the whole treatment i've ended up having sth like zebra crossing on the area. I tried to express my dissatisfaction since the third session bcoz i could see what she was trying to do, but she got so defensive and her only explanation was that that's the way it works. What i got is that she's trying to leave me with some ugly patches of hair so i have to buy the 2nd treatment. The machine seems to be working well as on the parts she zapped, the hair hasn't grown back after 8 months but she doesn't satisfy your needs. She doesn't even ask about the result or where the hair grow. Very disappointed to see these unprofessional people working without any supervision. read more

I have done three sessions with Natalya and I haven't encountered a problem with the treated area. Before I started my first session, Natalya made sure I understood what to expect, she is very honest and does not over promise as the results varies depending on your skin tone and hair type. The laser hair removal treatments were far less painful than I had imagined, so far i have no complaints and would recommend this place. I can't wait to see the final result. read more

I bought the Groupon and was so happy with the results after the first session I immediately purchased another package for another area. Natalya is very knowledgeable, and uses the best technology. I am very happy with my results! Appointments are quick and painless. read more

I've wanted to get laser hair removal for a while now, but was always so worried it would hurt or be awkward. But I'm so glad that I finally purchased the groupon for 6 sessions. Natalya is very knowledgeable about laser hair removal and uses the latest technology. She's very professional and kind. I have done 5 sessions with her so far and have seen such amazing results! I will definitely be going back to her for all my laser hair removal needs because she makes it so easy. I would highly recommend her to anyone who is looking for efficient laser hair removal. read more

Make sure you do your research before you choose your Laser service provider. I was not totally happy with my service at BLL. Firstly, I felt it was not explained to me what my packages actually got me beforehand. It wasn't until after my 6th session of asking why no part of my bikini line was being done with my brazillian, was it explained to me that it was a separate package altogether. For the ladies with more than an inch of bikini to do, you have to purchase the upper leg package too. Apparently this is pretty standard in the Laser world, however none of this was communicated to me in my 6 visits, when I asked questions each time. Secondly, after visiting different laser hair removal providers, i noticed how very patchy the laser at BLL was, requiring you to do more visits in the end. Thirdly, it's important to note that most reviews are written after one or two visits, when the results seem incredible and exciting (which they are).. however those results stay the same after that for a long time. You will need to go for at least a year before you notice lasting results. Lastly, I probably just got frustrated with Natalya constantly bringing up how great her equipment was, making me feel bad for questioning her methods.. when everywhere I've been since has been far superior. Sorry about the negative review but I wish there had been some when I was researching locations! read more