I'm so glad I found Sumi Lashes!…read more As a new customer, i was about 10 minutes late because I ended up at a different studio. They had text me and took me no problem! I was worried I was too late, but they were very accommodating. I wasn't sure exactly what I wanted, but Freya was fantastic- I originally had my eye on brown lashes, but once I heard the specifics, they didn't quite fit my budget. Freya helped me find a great alternative that kept me happy and within my price range. The whole process was quick and easy, and the studio itself is really lovely. Parking was a breeze too, which is always a bonus. Highly recommend Freya and this studio to anyone looking for lash extensions!

Absolutely HORRIBLE experience. I am beyond upset and regret ever coming here initially sat in the…read morecar cried on the way home trying to think about how I'm going to fix this she really pulled out and cut all my eyelashes down.. I originally got my eyelashes done here a few weeks ago, and they were uneven and looked unnatural to me, so I decided not to get them redone. When it was time to remove them, I figured this would be the best place to go since they had done the original set. I NEVER expected to leave with almost all of my natural eyelashes cut down and damaged. The removal process was absolutely awful. The technician had me lie down, put eye patches on me, applied eyelash remover, waited approximately 10 seconds, and immediately started pulling at my extensions. When some of them wouldn't come off, she started PLUCKING MY NATURAL EYELASHES OUT. I understand that a few natural lashes might come out during removal, especially since I use a lash growth serum and have quite a lot of lashes. But this was NOT a few stray eyelashes. She was plucking out SO MANY of them. To make matters worse, as she was plucking and tugging the remover got into my eyes, causing intense burning, I literally jumped out of my seat. My right eye was somewhat tolerable, but my left eye was burning so badly that I could barely stand the pain. The technician continued working despite me expressing how much it hurt. The employee working on the client next to me even heard me complaining about the pain, they talked a bit and the removal continued. Then I started hearing snipping and cutting noises. I could literally feel what seemed like my eyelashes being cut, but I could not imagine that someone would actually be cutting off that many of my natural lashes. After several minutes of hearing those noises and feeling those motions, I realized something was seriously wrong. When I finally looked at my eyelashes, I was HORRIFIED. Almost all of my natural eyelashes had been cut down to extremely short lengths. They are now uneven, with individual lashes appearing to be different lengths, and there is still glue residue left behind that was not properly removed. I cannot even begin to explain how upsetting this is. I have spent so much time growing and maintaining my natural eyelashes with a lash serum, only for them to be ruined during what should have been a routine removal appointment. My lashes are now so short that I cannot even wear mascara. I may have to wait months for them to grow back, and there is no guarantee they will return to their previous condition in months. HOW does someone go in for an eyelash removal appointment and leave with their natural eyelashes practically destroyed? If the extensions were not coming off properly, the technician should have taken the proper steps to remove them safely instead of repeatedly plucking and cutting my natural lashes. If the process was taking too long, that is not an excuse to rush or take shortcuts at the expense of a customer's natural eyelashes and comfort. I left with damaged natural lashes, burning eyes, and literally unfixable lashes. I would NEVER recommend this place to anyone. If you care about your eyelashes, please think twice before coming here. I would not wish this experience on anyone. Don't worry I will post the pics. Left and right is different lengths due to different cuts with some old extensions still on there. Thanks for letting me know that they're not supposed to cut off my lashes. I can't even put mascara on them right now. It would have been great if you asked me for my appt time so you can talk to the person who did them. Either way your response says everything I need to know about your business.

High-end quality adhesive! As a lash artist, my business depends on great retention, and Hulk Hold…read morehas been an absolute lifesaver. The retention is amazing, and it's become a staple in my lash setup. The customer service is just as impressive. I was misinformed about the store hours and arrived when they were closed, but Nia went above and beyond. She was kind enough to come and open the shop for me within minutes so I could make my purchase. That level of customer care is rare and so appreciated. Thank you, Nia, for your exceptional service and for always supporting your customers!

Very cute location! Nia was easy to communicate with and took her time on my lashes. I will…read moredefinitely book again! I got the wispy set and LoVe them!

I can't say enough wonderful things about Bright Star Lashes! Linda, the owner, is absolutely…read moreamazing. She is professional, incredibly skilled, detail-oriented, and truly cares about the quality of her work. The space is always clean, comfortable, and welcoming, and I always feel like I'm in great hands. My lashes come out beautiful every single time. You can tell Linda takes pride in what she does and genuinely cares about her clients. If you're looking for someone who is talented, professional, clean, and consistent, I highly recommend Bright Star Lashes. Linda is the best!

I've come for three appointments and I feel so relaxed and at home hear, parking is easy, AC is…read morestrong, it's upper clean and everyone is so nice , I will only come here for lash lifts in LA. A true small business gem , and I feel very loyal already, thank you!

Real Lash is great! They were fast and Pleasant. They kept to the COVID protocol which was nice…read more Lucy was very nice and gentle with her hands. I love my lashes! Stefan was great with the customer service. They are a sweet family with a son still busting their butts to service customers and keep the income going. I really like supporting their business. I will be coming back.

Regrets... I don't…read morehave many. Perhaps telling my ex boyfriend he is not fat when in fact he's morbidly obese and moments away from kicking the bucket... Or...sending a video of myself singing DESPACITO to the Owner of my Company. Lash Lift and tint is at top of my list: Just be warned. Its not all teddy bears and sunshine after a lash lift and tint. It was cool for a few days, hence the 2 stars; however, soon my lashes curled back (overpermed?) and now...a few weeks after, they are all over the place. One lash is facing NORTH, the other facing SOUTH, its insane. Im using castor oil to just straighten them out eventually (sooner than the 2 month lead time hopefully) Im never f'ing with my amazing lashes again. I was just thinking it would be less maintenance after covid stay indoors order- admittedly I was wrong and fell in the trap of this social media fad that is more suitable for 21 year olds who don't know better. Im too old for this sh*t.

Ray does great work. My eye lashes look exactly like I want. They look natural but lush. He takes…read morethe time to trim each one to give a very natural appearance. He is very sweet as well.

The owner was able to squeeze me in last minute when another lash salon cancelled on me. Super…read morefriendly and knowledgeable and my lash lift turned out great! He also gave insight on my acne so would be interested in getting skincare here in the future.

From my previous lash experiences, because I have monolids , most of the times when I get my lash…read moreextensions, they just don't show! So I always have been so skeptical of getting my lashes since it is not cheap money. BUT Melody does awesome job making sure you get the style you want. I LOVE the fact that my lashes actually do show and it just looks so natural and so pretty! I have to admit she does take a little bit more time than the others who I have been to, but it's because she makes sure it is exactly what YOU want and she tries to make it look as perfect as you want it to be. I understand that Lash extensions can get very expensive and being not satisfied with the look you asked or paid for can leave you pretty unhappy but Melody really does make sure you get the look you want. I don't wear falsies or even makeups anymore because my lashes are just poppinn

Melody is truly exceptional when it comes to lashes - her service is always prompt and attentive…read more Every time I get my lashes done by her, I'm at ease knowing I'm in expert hands!!! I never fail to walk away feeling absolutely glamorous! Her expertise always truly shines through. She's forever my go-to lash guru.

Gloria and her staff are absolutely amazing! I've been coming here for 11 years. Surgaring is fast…read more& easy. 100% recommend.

Awesome facial She also did a light massage and extraction…read morehopefully if I can get in there every 4 weeks my face will start to heal acne and texture skin will disappear

Love! Love! Love! Julie does such an amazing job with lash…read moreextensions! She's patient and makes sure your lashes are PERFECT after each session. Pricing is great too! First time I went to her, I got the classic look. Lashes stayed on VERY WELL. Even after 3 WEEKS I was still getting compliments on my lashes! My last session I got the hybrid and I'm loving my lashes TAKE A LOOK AT MY CLOSE UP

I wish I found this place sooner! Julie is amazing. She's meticulous and very detailed in her…read morecraft. I initially came to her to get a bad set of lashes done by another technician removed. Honestly, I've had a lash removal done elsewhere before and it was so painful... Julie was so careful in removing the huge amount of lash glue done by the other technician and it didn't hurt one bit at all! After that, I decided that I wanted a full set and I was so happy with Julie's result! She did a wonderful job, and it was painless too! My eyes are usually really sensitive to lash glue and will tear up, but my eyes didn't water at all when Julie was working on my lashes. She's so professional and such a sweetheart. I would recommend her if you're looking to get your lashes done!

I think I accidentally broke up with my OG lash girl today…read more I went to Lash Glow in Pasadena and booked with Yuki after seeing all of the good reviews , and I'm honestly SO happy with my lashes. I specifically asked for a natural look and she absolutely nailed it! They're soft, pretty, and not overdone at all. Easily the best lash extensions I've gotten. I've been staring at myself in every mirror since leaving. Yuki was also incredibly sweet, the studio was comfortable, and the prices were super reasonable for the quality. Safe to say... I'll will for sure be back as a regular!

If I can rate 0 stars I would. Honestly one of the worst lash lifts I've done. My lashes are…read moreeverywhere, and it looks worst than before I started. I was worried coming in due to the lack of photos posted that were perfected. The girl who helped me insisted that it was correct. I just looked at her concerned, she kept brushing my lashes down and now some of it is also damaged. Needless to say, the girls here don't really have the training nor care about the quality. Do not come here if you care about your lashes and looks. Go elsewhere!!

Miya is kind and friendly . She is efficient , knowledgeable and very important gentle , treats…read moreyour eyes , lashes delicately and fast . My first time , and I found my lash lady already . It's Mia! I. I'm new to the area.

Was able to get a same day appointment which was much appreciated. There is free parking in the…read morelot, another plus! The studio was clean and I was the only customer mid afternoon, so there was gentle music playing to relax customers. I also appreciate my technician was not chatting with a coworker during my service. This has happened at other studios which is why I don't go there anymore. Another plus! And the service was quick, Miya is a pro and was able to do the classic "mink" in about half an hour! "Mink" is not mink. It's like going to a vegan restaurant and ordering the "chicken", just call it for what it is, My eyes lashes feel light and natural... let's see how long they last. She said 1-4 weeks....