Great place!!! My daughter got her makeup done here for prom and she looked absolutely stunning.read more

I very rarely leave reviews, but my experience at Granada Hair and Makeup was so disappointing that…read moreI feel I need to share it. Before my appointment, I messaged the salon owner and explained that I'm very nervous about getting haircuts because I've had a bad experience in the past. She reassured me that I would be in good hands with Cassandra. I also personally explained my concerns to Cassandra when I arrived. Unfortunately, the haircut I received was the worst haircut I've ever had. When I left, my hair was noticeably uneven all around. I was extremely upset because I had specifically communicated how anxious I was about my hair and trusted the salon to take care of me. During the appointment, Cassandra also suggested using a hot tool to place curls at the bottom of my hair so they would hold. I did not ask for this additional service, yet I was charged over $120 for the haircut and blow-dry. After I contacted the salon owner to explain that my haircut was completely uneven, I was offered the option of returning that same day so Cassandra could fix it. After having an experience like this, I was not comfortable going back to the same stylist or salon to have the haircut corrected. I declined and asked about receiving a refund. What disappointed me even more was how the situation was handled afterward. I was only offered a refund for the haircut and not the blow-dry service. As a stay-at-home mom with two little ones, I don't have an income of my own and rarely get the opportunity to take time away for myself. Spending over $120 on a haircut and blow-dry was already a significant expense for me. I then had to arrange childcare, spend additional money, and find another hairstylist to correct the haircut. This wasn't simply a haircut I didn't personally like. My hair was left visibly uneven, and I had to spend even more time and money having another professional fix it. I'm extremely disappointed not only with the haircut itself, but with how the salon owner handled my concerns afterward. I expected empathy and accountability, especially after I had made my anxiety about haircuts clear before my appointment. Unfortunately, based on my experience, I would not recommend Granada Hair and Makeup to anyone looking for a haircut.

I had such a wonderful experience at this beauty salon! From the moment I walked in, everyone was…read morewelcoming, friendly, and professional. The salon is beautiful, clean, and has a relaxing atmosphere that made me feel comfortable right away. My stylist took the time to listen to what I wanted and paid close attention to every detail. The results exceeded my expectations--I left feeling confident, refreshed, and absolutely loving my new look. The quality of service, attention to detail, and genuine care for clients really set this salon apart. I highly recommend this salon to anyone looking for talented professionals and exceptional customer service. I'll definitely be coming back!

Beautiful work from Shushan ! First time going by her and I will from now on keep going by her I…read moregot so many compliments on my hair that night. Thank you Shushan for your amazing work can't wait to come back again

I had such a wonderful experience with Rose! She did my highlights today, and I couldn't be happier…read morewith the results. From the moment I sat in her chair, she really took the time to listen to what I liked, what I wanted to achieve, and any concerns I had. She made me feel heard instead of rushing through the consultation. Her attention to detail and expertise truly show in her work. My highlights turned out exactly how I envisioned--beautiful, natural, and perfectly blended. She was thoughtful throughout the entire appointment, checking in to make sure everything was coming together the way I wanted. If you're looking for a stylist who is talented, patient, and genuinely cares about giving you the look you want, I highly recommend Rose. I'll definitely be coming back!

Honestly, this was one of the worst salon experiences I've ever had. The staff were extremely…read moredisrespectful, rude, and unprofessional from the moment I walked in. There was absolutely no sense of good customer service, and the way the employees treated customers was completely unacceptable. Instead of making clients feel welcomed and comfortable, they made the entire experience unpleasant. The attitude of the staff was honestly shocking. Nobody seemed interested in providing good service, and the way they communicated with customers came across as dismissive and disrespectful. When you go to a salon, you expect to be treated with basic respect, especially when you are paying for a service. Unfortunately, that was not the case here. The service itself was disappointing, and the overall experience was nowhere near what I expected. Communication was also difficult, which made the experience even more frustrating. The staff struggled to communicate clearly in English, and there was a lack of clear communication about the service. Customers should be able to understand what is being done and communicate their preferences without feeling frustrated or uncomfortable. Combined with the poor attitudes and lack of professionalism, this made the entire appointment even worse. What disappointed me most was that the poor service was not limited to just one employee. The overall attitude and customer service throughout the salon were disappointing. Everyone should understand that being in the beauty industry means working with customers and treating them respectfully. Simply providing a service is not enough when the customer experience is this unpleasant. Overall, I would not recommend this salon to anyone looking for quality service, professionalism, or a welcoming environment. The staff need to seriously improve their customer service, communication, and attitudes toward clients. Paying for a salon appointment should not mean having to deal with disrespectful behavior and disappointing service. Based on my experience, I would not return, and I hope management takes these concerns seriously because customers deserve much better than this.

I absolutely love love coming here! Farzaneh is incredibly talented, professional, and truly…read morelistens to what I want. She always takes her time and makes sure everything is perfect. I leave feeling beautiful and confident every time! She highlighted my hair exactly the way I wanted and gave me a wonderful haircut. I've never had such a great experience anywhere else. She is not only amazing at what she does, but also so kind, caring, and welcoming. I highly recommend her to anyone looking for a talented hairstylist who genuinely cares about her clients. I wouldn't trust my hair with anyone else! I will definitely be coming back

Emma she is very nice and accomodating. She did an excellent job…read more Highly recommend her.

She's literally a sweetheart and so gentle! All other places I've gone to don't even listen to what…read moreyou want & they constantly poke your eye or be rough on your skin. But not Lulu! She was so so gentle in applying the eyeliner,shadow, and mascara. Also when applying concealer under the eyes. To top it off, she listens to exactly the type of look you want! And if you don't like something, she fixes it right away ! And she always makes sure that you're satisfied. Love her, her manners, the way she carries herself, and the way she treats her customers. Would 100% recommend!

I will only go to Lulu for any makeup that I want done because I don't trust anyone else to handle…read moremy face and makeup/skin care needs. She knows what is good for my type of skin. I've had my makeup done by her a few times and I have nothing but great things to say; I was really happy all the times I've had my makeup done by her - I can't wait to go again! Thank you Lulu!

I booked my appointment for hair and makeup with Malena very last minute, and still she was very…read moreaccommodating about when I would like it done. She provided all hair/makeup products, including false eyelashes. Often, she would ask me if I wanted to change anything, but her work is perfection and I could not be happier with how it turned out! I especially love how she did it so my hair/makeup can easily transition from day to night--highly recommend.

My partner and I needed to attend a fancy event on short notice. We lucked up and Malena was able…read moreto squeeze us in next day (on a Saturday) because another couple rescheduled. She did amazing work and we both looked fabulous and red carpet ready!

I've been going to Tokyo Mode for many years and have always appreciated the customer service…read more Sadly, my go to stylist Lucia has moved to a new location, Salon Integriti, which is right down the road. I always find it hard to find a stylist that you build a trustful relationship with. If you had a great experience with Lucia, would recommend seeing her at the new location.

Lucia is the greatest of all time. It has been such a journey finding a hair stylist in Los Angeles…read morewho is confident, precise, experienced, creative and competitively priced. I believe Lucia is the real deal. Located in the business district of Granada Hills on Chatsworth street you'll find a lot of hidden gems. Tokyo Mode Hair Salon is definitely one of those gems. Plenty of street parking nearby as well as a private lot. Good energy and vibes in this salon. Now I'll keep it real, I was roughly handled at the hair wash station, the lady wrapped my hair way too tight in a towel after... then I was handed off to someone to blow dry and I spoke up saying that my scalp is sensitive. Lucia was standing nearby and heard me, she paused with her client and came over to quickly educate her colleague on how to handle my hair and they quickly adjusted to my needs making it gentle and enjoyable. I'm glad to see how quick they were to make small but impactful adjustments. The lesson here is to speak up, no one has a crystal ball and can read your mind. It's like going to a masseuse and they're massaging too hard or not hard enough, just speak up- the problem would be if you spoke up and nothing changed, but that was not the case here, I spoke up and it was instantly improved. Now for the hair cut. Wow. Lucia heard what I had to say, and made it even better. Our conversation covered how I generally wear my hair, how I like my hair cut and handled, and everything in between. Lucia was very insightful and even gave me expert tips on how to care for my scalp, which I will put into practice. My scalp is sensitive, facing some minor thinning which comes with aging. Lucia took everything into consideration and came out with the most stunning hair cut. Lucia's precision and confidence with the scissors is unmatched. I'm so thankful I found Lucia! The haircut was done on freshly washed and dry hair, I'm so happy it was a dry hair cut because it really does lend a more accurate look. She used pro techniques, techniques that I see a lot of pro New York City stylists use. I used to live in New York and I loved getting my hair cut by such talented and competitive hair stylists. Los Angeles has talented hair stylists but sadly they charge upwards of $200 for a cut if they have any experience or talent and I cannot afford that. I was so pleased to find Lucia, so incredibly talented and reasonably priced. I normally don't post hair photos on Yelp, but I'm so obsessed with Lucia's hair cut that I have to share. I will 100% be returning to Lucia. Definitely call to make an appointment! If you speak fluent Korean that would be a huge benefit as there are some employees that mostly Korean.

Amy is very good at her profession. She is also very kind, charming and sweet person. Always makes…read moreme feel pretty and I love having my make-up done by her for all my occasions. Overall, this beauty salon is exceptionally nice. Cozy tucked away in Granada Hills, the ladies here are incredible. They enjoy the work they do, make you feel very special every time, we drink coffee, have girl talk, get some therapy in, and leave feeling like million dollars. Honestly, no other place I enjoy going as much as I like coming to Granada Hair and Makeup salon. Try them, you will not regret it. I highly recommend Glammed by Amy.

I called and booked a appointment with Amy for a very very special event and wanted to look extra…read moreglam for the special day. First of all her vibe was so chill and friendly. I was super anxious to see the final look and let me tell you she did an amazing job. I couldn't stop looking at my make up. It was flawless and looked amazing. I got so many compliments and it lasted all evening. I definitely found my Artist. She is my go to girl for days I want to feel extra special.

Had my hair and make up done for a boudoir photo shoot today by Maribel, passion for make up; and…read moreabsolutely Loved It!!!! Maribel exceed my expectations!!! She loves her job and it comes through on her clients. It was my first time working with a professional make up artist, and was nervous at first. As soon as Maribel arrived at my house, I felt sooo comfortable with her. She really did a great job. I can't wait to meet with her again!! Definitely would recommend Maribel, passion for make up to everyone looking to feel & look GORGEOUS!!! Thank you Maribel!!! Xoxox

Maribel has done my makeup many times and I have always been pleased with the outcome, she is very…read moretalented and is a pleasure to work with, she has given me many helpful makeup tips on how to do my eyes and most important to me EYEBROWS!. I would definitely recommend her to my family and friends. Maria Scott Your biggest fan :)

My wife needed someone to glam her up for her big day. Since she does not frequent yelp as much I…read morehad to leave this review on her behalf. Lush Hair and Makeup deserves all the stars yelp has to offer. Ana is professional and super efficient at what she does and is very good at her craft. I highly recommend anyone with their special event makeup needs to try out Lush Hair and Makeup they will not be disappointed.

Love the way she styled my hair, very clean and chic. Exactly look like the picture I showed her.read more