I rarely leave negative reviews, but my experience here was concerning enough that I feel people…read moreshould be aware. Services and pricing were not clearly explained beforehand, yet I was charged anyway. The amount was shockingly high -- far beyond what I later learned is typical for this procedure. After speaking with others in the industry, I was told they had never even heard of charging that much for it. When I raised questions, the response from the owner felt dismissive and unprofessional, which only added to my concerns. Transparency and clear communication are extremely important when it comes to services like these, and unfortunately that was lacking here. I have also noticed that some negative reviews from other clients appear to disappear over time, which raises questions about how feedback is handled. Between the lack of communication, questionable practices, and the way feedback seems to be handled, I would strongly advise people to think twice before spending their money here. There are far more reputable places that treat clients with honesty and

I have seen Molly, Kaitlyn and Gab for treatments and loved them all! I trust them with my Botox…read moreand I've had a few treatments done as well, I recommend a halo!

They sold me a 'travel size'. ($50) face cream that was labeled, "Not for individual sale". I…read morereturned to discuss it and was offered nothing.

Judgement free, professional, friendly, and quick service! They made my first time getting a bikini…read morewax as painless as possible! They are knowledgeable and will walk you through each step so you can feel confident about what to expect. I am grateful for their experience! the whole thing only took less than 15 minutes and the wax was thorough and precise. i will absolutely be back!

Keyana, was very personable and knowledgeable and service was top tier, she's my new girlieread more

I had my first appointment with Crystal two weeks ago, and she was absolutely fantastic. I usually…read moresee Alex, the owner, so I was a little nervous seeing someone new, but Crystal made me feel completely comfortable right away. I had a lot of questions and wanted to share some of my past history so we could build a relationship, and she never rushed me. She genuinely listened, seemed interested, and answered every question thoroughly and kindly. At my two-week follow-up, I only needed one minor touch-up because she did such a great job the first round. I'm so pleased with my results and already scheduled my next appointment in three months. I'm so happy Crystal is at Icon and look forward to continuing to work with her!

I would love to give a good review... but honestly, the staff doesn't appear to work as a team and…read morethat's a real shame. I feel bad for the one medical assistant that actually appears to be doing any sort of work. I can't remember her name, but I recall her being the only chubby black woman actually doing anything. The lobby will be packed and she appears to be the only one rooming the patients. Aren't clinics supposed to have more than one medical assistant? I think there was another one always sitting in the back, but again they don't appear to be helping much at all. With that being said, aren't the nurses supposed to step in and help when things get too busy? Does the manager do anything besides talk on the phone?

Miriam, the nurse practitioner is off the charts! Have you ever had someone do an IV and they just…read morecan't get it? Well, not here ! I barely felt a little poke. If your afraid of getting an IV, know you will not have to worry hear at the troy NIVA. Plus, the cherry on top is the whole staff is awesome. Great place, I love seeing everyone there.

My mom & I went in for microneedling and didn't know what to expect, but the entire process was…read morevery professional and enjoyable. Cindy is super nice to work with and took the time to explain how everything works and put us at ease. Our skin looks amazing! She gave us product to take home as part of our treatment, and it makes my skin feel and look great. We can't wait to go back for another treatment!

I saw Dr. Gammons today for the first time and it has been my best experience with a doctor! She…read morewas so sweet, had an amazing personality and amazing skin. I know I can trust her to help me because she has perfect skin! Her staff was very efficient and sweet. I felt welcomed from the second I walked in the door. I was in and out within 30mins which was great. At my old derm I would sometimes wait for over an hour just to see him for 5 minutes. I went to someone for 5 years and I received more here in 30 minutes than I ever had there. Dr. Gammons gave me some tips and she gave me a plan. When she walked in she was like "we need to fix this." Which was great, please fix it! I definitely trust her and it's apparent that she knows what she's doing. She started me on antibiotics and gave me a few samples, I received a peel, shot and she froze my face/back. Her nurse was so professional and it was all painless. I loved all of these treatments and Dr. Gammons took the time to explain everything to me. I'm so happy that I found this office. I'm following up in a few weeks and I can't wait to see the improvement in my skin by then. Thank you for everything Dr. Gammons, you're a wonderful doctor and have a wonderful office. I can't wait to be back!

I met Dr Gammons some years ago and she simply has the greatest personality that I've ever…read moreexperienced with someone in the Medical field..... I didn't become her patient immediately, met her through my Nail Tech. But after becoming her patient, my whole family began seeing her as well..... if it was an option, I'd give her 100 STARS!!!!!! She's so personable and professional at the same time. She's like a walking and talking ray pelt sunshine!!!! I have referred all of my family and friends to Dr Gammons!!! I pray that her business continues to grow and thrive because she deserves that and so much more!!!!

Dr. Stefani is amazing and I would recommend him to anyone. He has excellent bedside manners and…read moreis a good surgeon. I had a necessary medical procedure and I felt well taken care of and important. I was in the lobby with other patients most who were getting breast implants and such but after talking to them I knew he was loved by all. His nurses are amazing as well. His office is nice and comfortable. I've never waited more than 30 minutes for my appointment.

After trying multiple high-end cosmetic products, I asked Carol about which procedure would be most…read moreeffective for my dark spots on both cheeks. She recommended IPL, which I have had done on my hands for dark spots, and it worked very well on my face after two treatments. I am continuing to treat my face with glycolic acid and I'm very happy with the results. Daily sunscreen is a must when you've gone to all the trouble of protecting your skin and reducing dark spots