worst ever......after 3 attempts to reset my check engine light and a wasted 4 hours, the head mech…read moretold me he did'nt know wht was wrong....took it to a local shop and dx and fix the truck in one hour..........BUTLER CHRYSLER DOGE JEEP IS THE WORST DEALSHIP IN THE USA..............DON'T GO....YOU WILL REGRET IT

Truck held hostage for 5 days. Apt @1230 Monday for 3rd brake light and R taillight outtage. Took 3…read moredays to even diagnose (likely due to pushing down the line) then another 2 to receive a tailight harness..... . A RAM DEALERSHIP NEEDING TO ORDER A TAILIGHT HARNESS... Picked my truck up @330 Friday. Timeliness is most definitely not in their mission statement. Free coffee and snacks though.

Vaden will not stop calling me about purchasing a car from them. I have asked them several times to…read morestop calling me but they continue to do so. At this point, I would not buy a vehicle from any Vaden dealership due to the excessive phone calls. Each time I'm told they won't call again but that's a lie. Go anywhere else.

Help and service after the sale!. Extended warranty was charged which I did not want, and sales…read moreperson Robert did not help get service appointment after the sale. By then the warranty was expired and they wanted to charge me over $1000 for a few minor repairs. I'm 83 and disabled widow with no one to help, family lives out of state.

This was my second time purchasing a car from Stokes Toyota Beaufort, and once again, it was a…read moregreat experience. Luz Diaz is always a pleasure to work with-friendly, professional, and easy to talk to. The entire team is welcoming and helpful, and Luz works closely with Sherree-they make a great team and really know how to take care of their customers. Luz even went the extra mile by posing me with my new car and a big red bow, which made the experience even more special. I highly recommend Stokes Toyota Beaufort, especially if you get the chance to work with Luz!

Kade Thoms and the Stokes Brown Toyota team were very patient with me, they listened to and worked…read moreto find my asks, and did not try up-selling anything. It was a pleasure working with them and I love my new car!

terrible communication between all of the employees, only people who were actually helpful we're…read moreYale Shaughnessy and David Newman, worst interaction was with Gage, he went "out of his way" to help me and left before the job was done and without telling me rates had changed or confirming anything with me personally. Gage was very unprofessional and is the main reason I will not be buying from stokes Honda of Beaufort again.

Worst car buying and service experience. The GM and team is more interested in selling service…read morecontract and highly unprofessional and unethical team .

Fantastic Experience. Garris and the crew crush it! Grant was great to work with in Service as…read morewell. Would highly Recommend Grainger Nissan.

My husband and I were staying at my daughter's after being in the mountains of NC for a week. On…read moreour way there we were hearing a weird noise from the brakes. As we were then headed to Miami we decided to stop in Grainger's to have the brakes on my Rogue checked. We had no appointment but were greeted by a super nice service rep, Jeff. He took our car right in, checked the brakes and tires which were ok and recommended a couple of minor services that we opted to have done. We were in and out in just about an hour which is epic as far as I'm concerned because my Nissan dealer in Miami never takes less than 3 hours for anything even with an appointment. I would definitely recommend this dealership for any Nissan Service needs.

they say that they help first time buyers and students but you still get hit with a crazy loan…read morethat's not helping at all now I'm paying 2 times the actual amount of what they were selling/leasing to me because i have no credit

This place is money hungry. They can't even wait til your next pay date for a payment. When I walk…read morein the office nobody greets me. They see me standing there and don't say nothing. I will never get a car from them again. Bad experience. They treat people bad because of there bad credit . Living night mare

Excellent service and sales departments! Marlon and Branden in service are great, and working with…read moreJay on a purchase for my sister in law was not stressful. Highly recommend Infiniti of Hilton Head!

If 0 stars was an option..... The service I received at Infiniti of Hilton Head was extremely poor…read moreand unsatisfactory. Their level of professionalism, knowledge, and execution is unbelievable. I took my secondary vehicle in for service as part of a factory recall and was immediately bombarded with a list of discrepancies I would have to get serviced before my vehicle was even pulled into the garage bay to be inspected by a servicemember. This was odd to me and I looked at this as an attempt to capitalize on my visit and gain additional funds since the recall would be covered by the dealership. They proceeded to start the recall (ECM Reprogram) but did not have an engine sub-harness needed to complete the work. At this point I was informed they would order the sub-harness and that they would call me when it arrived. Tom and Brandon (Service Managers) advised that I could drive the vehicle in the interim while I awaited the parts. (Of note I expressed to them I would be moving out of state in two weeks due to a military PCS and needed the work to be completed prior to my move.) This was extremely poor advice considering the recall was a safety recall which could cause the vehicle to randomly stall out while traveling causing potentially fatal accidents. With no other options I left the dealership with my check engine light on (was not on prior to my visit) As time passed I began to feel as if the work was not prioritized due the nature of it being a recall and would be free of charge. After playing phone tag for two weeks I met my deadline to move and had no choice but to put my Infiniti on a trailer and haul it 550 miles away to North Carolina at my own expense. Once I finally was able to contact a representative I was told the sub-harness arrived a week prior and they neglected to reach out to inform me. This would have been nice to know when I called, around the time of delivery and prior to my move. After arriving to NC I experienced sporadic stall outs and random loss of power. To make a long story short... the took no ownership and never completed the work... my vehicle left their custody in a condition worse that it was prior to me bringing it in for service and their only remedy to date has been a continuous "I apologize this happened to you" "Im Sorry Mr. Goodman" Prior to this experience I've had nothing but praises for Infiniti and always informed people of my love of Infiniti vehicles. After such a horrible experience I will NEVER patronize another Infiniti dealership due to their lack of professionalism and accountability for such poor performance.

I did not buy a car from this dealership but this team tried helping me with my situation I put…read moremyself in. They reached out to me plenty of times on their own time when they could have ignored the situation. We need sales and financial support team members like they have here. If I learned anything from my experiences these past couple of days , this team is the pinnacle of what a car dealership should be. Thank you David , thank you for your service.

Purvis (I hope that's how you spell it, if not apologies) is the sole reason for this review. Every…read moretime I've ever come in for maintenance he is just such an awesome dude and really on top of his job. He makes coming in here very pleasant and his conversations are very managerial. Give this man a raise! Thanks for great customer service.

Where do I start, we took are car to Joe Hudson in Beaufort,SC for repairs after our daughter was…read morein an accident. We were told it would be approximately 1-2 weeks for the repairs. We are now going on week 8! There was almost zero communication throughout this process except for when I would call for updates. After 4 weeks I decided to stop in and check progress. The car was barely touched. I asked and they said "waiting on parts". I was told it would be completed by the following week. So after that week passes(week 5) they said it would be the following Friday (week 6) before we could get it back because they had other customers that had been waiting 8-9 weeks. So now, we went to pick up as we were called and told that it would be done on week 7 Friday. So my wife and son went to pick up the car at the agreed time of 4pm. When she arrived she was told the car was finished but was in detailing, please give them an additional 30 minutes to complete. She agreed and came back 30 minutes later. My son got in to drive it home and the service engine light was on. So instead of driving it he (my son) popped the hood and noticed a bent/broken O2 sensor with the wires dangling from the bottom. The manager has refused to call to try and rectify this situation since it was brought to her (Karen)'s attention. Also, after discussing it with them they informed us that no alignment had been done on a front end collision. So a couple pieces of advice to anyone considering taking there vehicle here is to run away!! Also call your insurance provider and log a complaint to hopefully have them removed from the approved vendors list because this establishment has ZERO customer service skills and should not be attempting repairs that are clearly outside of there skill level. Sorry for the long rant, just wanted it all there.

From the owner: Gerber Collision & Glass provides collision/auto body repair and auto glass services backed by a…read moreLifetime Guarantee for as long as you own your vehicle. Contact us today for a free collision/auto body repair estimate or auto glass quote!