I wanted to do a straight trade. They are very helpful at all. They ghosted me. All of this…read morebecause they know they're not going to make any money. One of the reasons why dealerships struggle. I will say that their service dept is fairly good though

Butler Chrysler is not to be trusted I thought i purchaced a truck on 6/20/2026 the could not…read moreobtain financing and starting on 7/23/2026 started having me seek out a co signer even went as war as trying to put in my LLC. they pick the truck up on 08/22/2026 62 days after i left and say because of the miles put on the truck they must now sell it as used and refuse to give me my down payment back .The sales manager even said if you were planning on paying your payment that i should use that money as a down payment elsewhere because he was not ruturning it to me despite sc law requiring him to and their contract stating they had 14 days to inform me of their inability to obtain financing they did not contact me until 33 days out they do not play by the books ive contacted the bbb and filed a complaint with sc consumer affairs next is the ftc ,cfpb and scdmv licencing board .and to file in court .before anyone can say that im just upset i didnt get to keep the truck message me i have time and date stamped text bettween myself and staff that will show im telling 100% truths BEWARE!!!! THE ATTATC HED CONTRACT SECTION 2 STATES THE TIMELINE THEY HAVE AND SECTION 10 DISCRIBES HOW THEY SAY THEY WILL RETURN YOUR DOWN PAYMENT MINUS ANY DAMAGES AND I HAVE VIDEO PROOF OF NO DAMAGE TO THE TRUCK AND MILEAGE CAN NOT BE CONSIDERED WHEN TALKING ABOUT DAMAGES THE BREACHED THEIR OWN CONTRACT AND ARE IN BLATENT VIOLATION OF SC LAW ON THE SUBJECT YET BEING NOIT VERY SMART I MAY ADD ARE LEAVING THEMSELVS WIDE OPEN FOR A CHUNKY LAW SUITE OVER $1500 SEEMS CRAZY TO ME BUT BUYERS BEWARE!!1

Vaden will not stop calling me about purchasing a car from them. I have asked them several times to…read morestop calling me but they continue to do so. At this point, I would not buy a vehicle from any Vaden dealership due to the excessive phone calls. Each time I'm told they won't call again but that's a lie. Go anywhere else.

Help and service after the sale!. Extended warranty was charged which I did not want, and sales…read moreperson Robert did not help get service appointment after the sale. By then the warranty was expired and they wanted to charge me over $1000 for a few minor repairs. I'm 83 and disabled widow with no one to help, family lives out of state.

I have been going to stokes beaufort since 2000. They have had their ups and down like any…read moredealership over the decades. Recently I had a warranty issue with a 2025 tacoma. Its a paint issue. I have been dealing with the service mngr Curtis and he has been very easy to deal with. He has taken my issue and escalated to corporate for resolution. I have seen the service dept improved with his management.

This was my second time purchasing a car from Stokes Toyota Beaufort, and once again, it was a…read moregreat experience. Luz Diaz is always a pleasure to work with-friendly, professional, and easy to talk to. The entire team is welcoming and helpful, and Luz works closely with Sherree-they make a great team and really know how to take care of their customers. Luz even went the extra mile by posing me with my new car and a big red bow, which made the experience even more special. I highly recommend Stokes Toyota Beaufort, especially if you get the chance to work with Luz!

Highly recommend! Very grateful for Steve, he found us the car we wanted, he made the process quick…read moreand easy!

First of all July 2025 I got a oil change paid left the dealership car cuts off. Service manager…read morecame down where I was they forgot to put oil in my car. So I went on a trip my car started rattling came back took it back to check they told me that they had to put another engine ok three days they said that my car was ready gave me paperwork where they said they got a engine from LKQ my car still making same noise Friday took it for oil change they told me I have a oil leak in two places oil pan and rear said oil pan was attached to used engine and they didn't change it really!!!! They can't help they lied about changing the engine!!!

Fantastic Experience. Garris and the crew crush it! Grant was great to work with in Service as…read morewell. Would highly Recommend Grainger Nissan.

My husband and I were staying at my daughter's after being in the mountains of NC for a week. On…read moreour way there we were hearing a weird noise from the brakes. As we were then headed to Miami we decided to stop in Grainger's to have the brakes on my Rogue checked. We had no appointment but were greeted by a super nice service rep, Jeff. He took our car right in, checked the brakes and tires which were ok and recommended a couple of minor services that we opted to have done. We were in and out in just about an hour which is epic as far as I'm concerned because my Nissan dealer in Miami never takes less than 3 hours for anything even with an appointment. I would definitely recommend this dealership for any Nissan Service needs.

This place is money hungry. They can't even wait til your next pay date for a payment. When I walk…read morein the office nobody greets me. They see me standing there and don't say nothing. I will never get a car from them again. Bad experience. They treat people bad because of there bad credit . Living night mare

they say that they help first time buyers and students but you still get hit with a crazy loan…read morethat's not helping at all now I'm paying 2 times the actual amount of what they were selling/leasing to me because i have no credit

If 0 stars was an option..... The service I received at Infiniti of Hilton Head was extremely poor…read moreand unsatisfactory. Their level of professionalism, knowledge, and execution is unbelievable. I took my secondary vehicle in for service as part of a factory recall and was immediately bombarded with a list of discrepancies I would have to get serviced before my vehicle was even pulled into the garage bay to be inspected by a servicemember. This was odd to me and I looked at this as an attempt to capitalize on my visit and gain additional funds since the recall would be covered by the dealership. They proceeded to start the recall (ECM Reprogram) but did not have an engine sub-harness needed to complete the work. At this point I was informed they would order the sub-harness and that they would call me when it arrived. Tom and Brandon (Service Managers) advised that I could drive the vehicle in the interim while I awaited the parts. (Of note I expressed to them I would be moving out of state in two weeks due to a military PCS and needed the work to be completed prior to my move.) This was extremely poor advice considering the recall was a safety recall which could cause the vehicle to randomly stall out while traveling causing potentially fatal accidents. With no other options I left the dealership with my check engine light on (was not on prior to my visit) As time passed I began to feel as if the work was not prioritized due the nature of it being a recall and would be free of charge. After playing phone tag for two weeks I met my deadline to move and had no choice but to put my Infiniti on a trailer and haul it 550 miles away to North Carolina at my own expense. Once I finally was able to contact a representative I was told the sub-harness arrived a week prior and they neglected to reach out to inform me. This would have been nice to know when I called, around the time of delivery and prior to my move. After arriving to NC I experienced sporadic stall outs and random loss of power. To make a long story short... the took no ownership and never completed the work... my vehicle left their custody in a condition worse that it was prior to me bringing it in for service and their only remedy to date has been a continuous "I apologize this happened to you" "Im Sorry Mr. Goodman" Prior to this experience I've had nothing but praises for Infiniti and always informed people of my love of Infiniti vehicles. After such a horrible experience I will NEVER patronize another Infiniti dealership due to their lack of professionalism and accountability for such poor performance.

Excellent service and sales departments! Marlon and Branden in service are great, and working with…read moreJay on a purchase for my sister in law was not stressful. Highly recommend Infiniti of Hilton Head!

I did not buy a car from this dealership but this team tried helping me with my situation I put…read moremyself in. They reached out to me plenty of times on their own time when they could have ignored the situation. We need sales and financial support team members like they have here. If I learned anything from my experiences these past couple of days , this team is the pinnacle of what a car dealership should be. Thank you David , thank you for your service.

Long time Toyota client. Service sept ent not accommodating on my way out of town in emergency…read moresituation. Didn't even try.

Where do I start, we took are car to Joe Hudson in Beaufort,SC for repairs after our daughter was…read morein an accident. We were told it would be approximately 1-2 weeks for the repairs. We are now going on week 8! There was almost zero communication throughout this process except for when I would call for updates. After 4 weeks I decided to stop in and check progress. The car was barely touched. I asked and they said "waiting on parts". I was told it would be completed by the following week. So after that week passes(week 5) they said it would be the following Friday (week 6) before we could get it back because they had other customers that had been waiting 8-9 weeks. So now, we went to pick up as we were called and told that it would be done on week 7 Friday. So my wife and son went to pick up the car at the agreed time of 4pm. When she arrived she was told the car was finished but was in detailing, please give them an additional 30 minutes to complete. She agreed and came back 30 minutes later. My son got in to drive it home and the service engine light was on. So instead of driving it he (my son) popped the hood and noticed a bent/broken O2 sensor with the wires dangling from the bottom. The manager has refused to call to try and rectify this situation since it was brought to her (Karen)'s attention. Also, after discussing it with them they informed us that no alignment had been done on a front end collision. So a couple pieces of advice to anyone considering taking there vehicle here is to run away!! Also call your insurance provider and log a complaint to hopefully have them removed from the approved vendors list because this establishment has ZERO customer service skills and should not be attempting repairs that are clearly outside of there skill level. Sorry for the long rant, just wanted it all there.

From the owner: Gerber Collision & Glass provides collision/auto body repair and auto glass services backed by a…read moreLifetime Guarantee for as long as you own your vehicle. Contact us today for a free collision/auto body repair estimate or auto glass quote!