There are plenty of good veterinary hospitals out there. This is not one of them…read more There's one nice lady who seldom works the front desk here, I believe her name is Cathy. Everyone else who works at the desk and answers the phone is mis.er.able. I don't know if they're forced to work for cat toys or something, but they are some of the rudest people I've encountered anywhere. One of the veterinarians made our dog fall about 4 feet off a table with no apology. The one hippy-ish guy is nice, but that's it. They almost never answer the phone when we call and while they advertise themselves as being open on Saturdays, good luck with that. Oh, and if you would like to find out if they are open? Don't bother calling, because they won't answer even if they ARE there. Half the times we called on Saturdays (and no one ever answered), someone would be there when we arrived. Other times no one would be there. Very professional. When you work Monday-Friday, this of course becomes a problem when they're not open and so we occasionally have tried to go after work. Well, last night we confirmed they were open until 6:00. Get out of work late in downtown Portland, battle the hell that is Forest Avenue traffic, get stuck as a train comes through. At this point it's a little before 5:50 and we try calling to let them know that we will be there by 6:00 (everything has been ordered, this is a simple pick-up). SURPRISE, no one answers the phone. We finally pull in the parking lot at 5:53 and it appears as if the person leaving in a car is someone who works there. Try the door, and at not even 5:55 they are locked and no one is home. So we rushed, battled the traffic, still arrived on time to find they were closed and then turned around and drove back into downtown Portland; a true wasted trip. I used to work retail and got in trouble if we closed 5 minutes early and that was selling stupid merchandise, this is a vet where people need medications for their animals and they can't be bothered to stay open until the posted time? Or you know, occasionally answer the phone? This was the last straw for us. Unless they can find a way to straighten this place out, I would recommend using almost anyone else.

Had an account with this vet hospital, and put $ in it every month, as I'm on disability, and…read morewanted to make sure there was money there for both my cats, Church and Sketchy, both for their yearly as well as emergencies. Came back from the hospital from an overnight surgery, had a friend watching the cats, left knowing that Sketchy was not feeling well. Came home and he was much worse. Looked like he had a lung infection, most like all he really needed was some antibiotics to deal with it, but he was in bad shape at that point, and needed care right away. This was Friday March 12th. Called the vet, got a guy on the phone that told me they were all booked up until Monday the 15th. I told him I didn't think that Sketch would make it that long. He told me to take him to the emergency clinic. I said that I just got out of surgery, and was right up the street, had no car, and no $, and they charged double, but had $1,200.00 on an account with THEM, and surely they could make a hole for this cat, as bad a shape as he was in. He had the nerve to tell me that if it was that bad to just get him to the emergency clinic, and they would put him down for free... No one I knew had any money at the time, or I would have taken him to another vet, and this poor cat that I had for 14 years died horribly gasping for breath at 5:20 Monday morning the 15th with me holding him and bawling my eyes out. Got a check a couple days later for my $1,200.00 outside the place from the owner of the Vet Hospital, asked him how it felt to know that they let my Sketchy die for no reason then they thought appointments for someones shots were more important, and the guy just looked at me like I was a turd floating in the bowl and turned and walked back into the building and never said a word to me. Never EVER take your fur babies to this place.....

Showed a picture of my cats ruptured anal gland and they confirmed that is what it was they were…read morevery prompt in reviewing and responding to my concerns

It was time for my 15.5 year old dog's annual vet appointment and I really didn't want her to have…read moreto endure the stress of going to the vet's office so I decided to give Vet At Your Door a try. They came as scheduled and saw my old girl in our driveway. Dr. Anderson and the vet tech weighed her, examined her, and drew blood with so much kindness and patience, I'm not convinced she knew it was a vet appointment. They followed up on the bloodwork promptly with realistic recommendations, considering her age and situation. I will be using them for my younger dog who currently has two prescriptions in order to endure a vet appointment. It is a bit more expensive as you pay for the house call and it does take a while to get an appointment--I believe they scheduled this annual visit out about a month from when I made it, however it is totally worth the extra money and the wait.

Unbelievably bad experience. Just seconds after Dr. Lebouf delivered the devastating news that my…read moregirl had terminal bone cancer, she launched into a self-righteous lecture about the dangers of grain-free diets. She quoted studies and strongly implied that my feeding choices had caused or contributed to her demise. She even added, "I know it's too late for B, but I know you have another dog and want to protect them." I was too overwhelmed by grief and tears to respond in the moment, but several things went through my mind: * I have no idea why she assumed B was on a grain-free diet. Not even true * This is classic "blame-shifting" but why? * There is no chance shelf stable slop pellets have better outcomes for animals than fresh food diets, I suspected whatever study she referring is going to be about pulse diets, where food slop companies swap out rice for anti-nutrients like chickpeas (terrible for dogs and actually leech nutrients, mostly indigestible). When they asked about her diet, I believe I just said "mostly home made - fresh meat and vegetables." I never said I gave them grain free kibble. I feed my dogs a balanced fresh-food diet (meats, vegetables, and rice in proper ratios, with age- and condition-specific supplements) about 80% of the time. When I can't prepare fresh meals, they get premium kibble (that contains rice), mixed with high-quality wet food. There is zero evidence in the scientific literature comparing a properly balanced fresh diet to commercial kibble. The studies Dr. Lebouf referenced appear to be the familiar ones comparing grain-inclusive kibble to "grain-free" kibble formulas that simply replace grains with pulses and legumes. That is not the same as comparing fresh food to kibble, and it is misleading to present it that way. Earlier this year I brought B in after she suddenly started limping in pain. They diagnosed arthritis and a soft tissue injury, charged $500 for imaging, and sent us home with pain medication. It's hard not to wonder whether the cancer was missed at that visit, considering it was in the exact location. B was a rescue who had endured severe abuse and malnutrition in her early years. She arrived terrified of everyone, trembling and submissive. For some reason she chose to trust me. Within a year she had visibly grown, gained confidence, and become the sweetest, most loving dog. She wasn't supposed to be mine forever, but we became inseparable. Losing her has been heartbreaking. I waited a long time before writing this review. I didn't want it to come purely from grief or anger. I understand that cancer can be difficult to catch, and I wouldn't be writing this if the only issue had been a missed diagnosis. I'm writing because of the condescending, sanctimonious way Dr. Lebouf spoke to me during this moment. She quoted science in a misleading way - I believe - because she either didn't actually read it or doesn't understand what it says. To be clear - there are NO STUDIES comparing grain free fresh food diets to kibble with grains. But this is how it was framed as if gospel. It was so inappropriate, but also inaccurate. I can only assume this is being preached repeatedly to other pet parents at the clinic. Many other staff members at the clinic are genuinely kind and great with animals.

Not to rain on the parade but all the 5 starts..... ? brought dog in, greeted by a young lady who…read morechecked us in, weighed the dog. Few minutes later, a very nice technician invited us into an examine room. First thing.....weighed the dog. Did the clerical tasks, name, email, any concerns, what we fed the dog....... Nothing has changed, why type the info into the system if you're going to ask the same questions every time we're in? Vet entered room....first thing, weight! Vet might have spent 5 minutes giving the dogs "annual physical". Looked at teeth, ears.....the end. No heart check, no dexterity checks, never mentioned fatty tumors. Almost $100 for the "annual physical". Glad it's only once a year.

I came to this facility for treatment for two dogs, specifically "cold laser" treatment for…read morearthritis and bursitis. From where I live it's a five hour round-trip. Unfortunately, after the first few initial visits, the therapist was unable to keep her political views out of our (deliberately) otherwise neutral exchanges. I didn't feel I needed to express that a five hour round-trip and fees for the visit should not include my having to listen to how the current administration is "blowing up Venezuelan fishing boats" etc.. I also noted a growing tension and tense demeanor over time, and I stopped going, and simply got financing and bought my own laser. The long trip, the clinic fees, and being forced to listen to this crap on a more or less constant basis completely justified the expense. Being a retired veterinarian, it was not hard for me to get a handle on treatment protocols. However, while learning these protocols, I realized that the treatment that had been provided was only partial because contrary to recommendation, she was not treating the dorsal root ganglia, (the anatomical features by which the nerves entered the spinal column). These were never done, and apparently they are critical. Again, having worked in this profession once expressing one's ideology surpasses providing treatment to animals regardless of who brings them in becomes more important, there's no point in continuing the relationship. It demonstrates a profound lack of professionalism and self-control. Based on my experiences, I cannot rate the rehabilitation portion of this clinic by more than one star. To be absolutely clear, I never visited this facility for any other purpose or interacted with any of its veterinarians or staff except in passing , nor did I receive any other services from them. My review reflects only my experiences with the rehabilitation facility and the person administrating treatment.

Highly recommend! Everyone that I have come into contact with at Veterinary and Rehabilitation…read moreCenter of Cape Elizabeth has been exceptional. As a first time pup parent, I was stressed about where to go to get my puppy spayed, as well as the timing of the spay (Mabel is a Labrador). Vet Rehab put me at ease. When we went to establish Mabel as a patient there (she was already a patient at other highly rated vets, including in NYC). Vet Rehab was up on the very latest studies about the timing of the spay, and it was apparent from the moment I walked in that they care about their patients and that Mabel was in the best hands here. They went through her entire medical history and took their time with us. They also offer services that other vets do not, including a blue light that helps accelerate the healing process! With their (frequent - shout out to Lisa) guidance, Mabel is doing very well after her surgery. I trust Vet Rehab completely and intend to return for the rest of Mabel's care.

Great love to the unhinged kitties and dogs. They do everything to make money to support these…read moreanimals. A great yard sale is coming up. Drop things off or volunteer!

The Place does have great resources, like for being a volunteer for the shelter making sure the…read morecats are doing well, they have 4 rooms you can go to except room 5 witch is for farel cats, and the real workers go their so you'll be fine as long as you where you are the first time, and they also have a coffee machine, so you can make coffee or hot chocolate, to help your self from staying awake, even after 6PM when the shelter is closed.

We took our dog and cat to Bath Animal Hospital for the three years we lived in Maine. I have had…read morenothing but positive experiences. We received excellent care and information. We are sad to leave such a wonderful, caring group of people behind as we move out west.

Friendly and quick to get an appointment. Front staff were very helpful. They keep records for…read moreyears, so old patients feel they keep ties.

Other than being closed on Wednesdays and not having around the clock emergency services, Pownal…read moreVet is incredible. I've brought four of my dogs and three of my cats here. The team here is friendly and knowledgeable. They have some folks that have been around for a long time and are incredibly helpful. Our animals adore the techs and the doctors. We've had everything from medication/food refills to annual checkups to rabies vaccinations to surgeries done here. I can't find any complaints. I highly recommend as this is where I choose to bring all of my animals.

I have been going to Pownal Vet for 6-8 years I think and I drive from Orr's Island, Maine. I love…read moreeveryone that works there and would trust any recommendations that they make.

Mahalo nui loa Dr. Maloney for your kōkua in assisting with our kitty at home in Punahoa. We were…read moreso sad and you definitely made him feel better about the entire situation. It is always so hard and heartbreaking when we lose our furbabies, you made her transition easy. Thank you

Sadly, Dr. Michelle Maloney is great with animals, yet terrible with their caretakers. Luckily…read morethere are more, balanced, consistent and professional providers in Maine. Despite the fact that there is no "cancellation" or "rescheduling" policy on Dr. Maloney's website for "The Pets Mobile Vet", and most vets allow up to 24hrs, I allotted 48hrs to notify her of my need to "postpone" my cats checkups, hoping for whatever slot might be available at a later date. Therefore, I contacted Dr Maloney on Monday 6/8/20 to reschedule an appointment that was coming up on Wednesday (48hrs) 6/10/20, due to another conflicting obligation. She responded with a less than unprofessional, uncivil text. Down right self-centered and rude. See attached: Dr.Maloney in grey and mine are in green. Hence, I will take my animals and money elsewhere.... and you should consider doing the same or also encounter Dr. Maloney's unmerited and misdirected anger problem. No "Thank You", life is too short to deal with Ms "Hyde".