The Place does have great resources, like for being a volunteer for the shelter making sure the…read morecats are doing well, they have 4 rooms you can go to except room 5 witch is for farel cats, and the real workers go their so you'll be fine as long as you where you are the first time, and they also have a coffee machine, so you can make coffee or hot chocolate, to help your self from staying awake, even after 6PM when the shelter is closed.

We have nothing but absolutely positive things to say about Hart. The staff is so wonderful,…read moreresponsive, and kind. The facility is immaculately clean inside, freshly painted outside, and filled with the cutest most perfect feline friends you've ever seen. We first contacted Hart in an effort to get children involved in community service, and we wanted to donate cat toys and food. In this process, we have discovered the gem that Hart is. The staff is monumentally kind, selfless, and just the exact people you would want to take care of any animal. The entire place is so clean in every corner, that you can be assured any pet you adopt from here has had exceptional care and love. Andy works there and he is one of those people who just glows with compassion. He was so kind and patient with our children, informative and clearly loves all the animals. If you are looking for a new family member or a place to donate to, this is THE place. This place is an important part of our community and they have earned and deserve so much support.

Absolutely now the best shelter in Maine! After so many years of being limited to a small building…read moreoff Western Avenue, the new humongous modern facility is offering the cleanest, kindest and most modern animal shelter facilities in the state. The staff is friendly and skilled. They also serve as an animal control facility for stray, abandoned, and owner-surrendered animals from all of Central Maine. The on site clinic is state of the art. Oh, and it's perched on a hill with many spectacular acres where the future of farm animal rescue can be envisioned. This is the place to find your next best friend!

amazing place you can tell all of the animals are very well taken care of. The facility is very…read moreclean, and the staff is very friendly. I come here very often!

I have brought my dog to be trained and groomed here since I've had him and I've always had good…read moreexperiences. When my family got another dog we brought him here for training too, which is just the best way to set a foundation for success with dogs! Tyler is the best trainer and can always work with people to develop the skills they need to have their dogs be well behaved and happy. He is great at finding unique solutions to even the strangest of "problem behaviors." Whenever I know anyone who gets a new canine family member, I always recommend training with Tyler! Tabby is the groomer we see and she so nice! She always discusses what kind of services and haircut my dog will get to make sure it's the best options for him and she understands the look/function I am looking for. She is very patient with my dog and I know I can trust her to take good care of him when I drop him off for grooming! The store is also great, with so many options, and I like the Treats reward program because it does provide more cost savings than many other rewards programs.

Brought both our dog to be groomed wash and nail trimming they are very nervous but all the…read moregroomers have been fantastic with them

If you have never been.... go! If you love animals the way I do, a visit to the MSSPA is a must…read more They currently have 47 horses. In April they rescued 9 horses & rehabilitated them. They are now happy, healthy, beautiful horses. They have a donkey or two & a goat here & there. We spent 2 hrs there yesterday & it was just what we all needed! You can walk around the barn & visit all the horses. It was the perfect way to spend a Sunday!

From the owner: Schedule a visit to come see the horses (through our website, msspa.org). The Farm is a place of…read morehealing, and home to a herd of 35 to 40 beautiful horses, all in various stages of rehabilitation.

My wife and I have adopted 4 greyhounds from this establishment over the past 15 years and we…read morecouldn't recommend this place any more! Despite some misconceptions, retired racing greyhounds make fantastic pets. They are kind, gentle and loving animals. MGPS is staffed by a wonderful group of volunteers who treat these hounds with such compassion and are extremely helpful in placing the dogs with the right families. Highly recommend!!

Adopted Bob's Real News from them 6 years ago. Had to meet them at a Meet and Greet to ask…read morequestions, and give them a chance to screen me personally. On approval, I got to drive to Augusta to sorta "interview" dogs. Tigger, as I renamed him, chose me. He came up to me and put his head in my lap. The prior 2 dogs were a bit "standoffish." Once the selection was made, I found out that Maine GreyHound maintains responsibility for the dogs from cradle to grave. Had I been sick and could no longer care for the dog, they insist the dog be re-homed by them. They require the dog get a re-exam every 6 mos. They require that the dog never be let loose without a leash or a fenced back yard. They even organize search teams should your dog accidentally get free. As a retired race dog, he was fully house trained and even knew sign language commands! WowI Their Fostering system is second to none! I have never seen such strong stewardship for any other dog breed! Long story short, I had the 6 best years of my life with this beautiful brindle greyhound!

The Animal House rocks! These folks are great to work with. My wife and I were visiting from out of…read moretown, bought a harness for our dog and found out when we got home that it was the wrong size. Kim at the Animal House went out of her way to help us get this fixed even though we had lost the receipt for the sale. We were able to ship back the wrong size and exchange for the right size without having to drive two hours! She was absolutely awesome! Highly recommended! Jon K.

Really good! They have the best quality dog foods. They do a lot to help the local animal shelter…read more They also have a dog bath where you can take your dog and wash her yourself. The staff are extremely friendly and knowledgeable . A terrific asset to the community!

Your response it simply untrue. I don't know on what end this misinformation is coming from. No…read morevet ever recommended we put our cats down earlier than we did. We have always followed their advice. No, not going to argue back and forth except to reiterate that we would never ignore such advice had a vet given that to us. Do you think we would have given a reference if we thought it would be in any way negative? Like I said, you may have been given false information or a misinterpretation of events by someone trying to avoid blame. or simply jumped to the wrong conclusion yourself. Cats can live a long time with this disease. He certainly was not suffering that whole time. When it was evident to us that he was, we made the hard decision to put him down ourselves, as we have had to do several times in the past with other pets. Funny- we have dealt with several other rescue organization since contacting you, and our references have always checked out.

This rescue contacted me about taking a dog for them. I politely declined as they detailed…read moreseveral aggressive instances where the dog attacked other dogs and injured one human. Since I do like to help out rescues, I researched this particular case further, and found it disturbing that this aggressive dog was passed around to 4 different foster homes and having aggressive instances at each. Because I was concerned for the families being put in danger (including their own dogs), I contacted the rescue director personally to express my concerns. I also noted that the description of the dog even after the first incident where it was reported the other dog was seriously injured, they described the rescue that they were trying to place with me as great with other dogs. After doing this, the rescue director began a campaign of encouraging her volunteers to put bogus reviews on my business site. She also directed them to my business page to harrass me as well. I would not support a rescue that does business this way. They were also posting outright lies about me on their facebook page, which were taken down after my complaints to facebook.

The staff is so helpful! very clean The pets seem so happy …read more Very knowledgeable and willing to answer all of the questions.I have friends who have adopted and they have love them like children.

Hard working people and volunteers make shelters possible. A place for the unwanted to rest while…read morelove comes back around.

We recently completed Puppy Training at this Petco and had a great experience. Our class ended up…read morebeing just two dogs, which meant the trainer could really meet us where we were at with skills. Dustin was fantastic -- friendly, knowledgeable, and always willing to answer questions or give extra guidance. Our puppy made huge progress socializing thanks to him. The store itself is well stocked, and order pickup is always easy and reliable, which I really appreciate. My only complaint is the cleanliness. There always seems to be miscellaneous trash on the floors, likely from other customers, but it means I'm practicing "leave it" and "drop it" way more than necessary with a curious puppy. Overall, great training experience and solid store -- just hoping they improve floor cleanliness.

This was ANOTHER terrible experience; I keep saying that I won't ever shop here again but my…read moredaughter wanted to try again. The service is terrible and slow, we waited by the fish after asking for help multiple times. Every time I visit this location it's a bad experience. We planned on literally spending hundreds of dollars on fish, a tank, plants etc. what another disappointment. -by my mom