This Debenhams is crying out for a refit, especially as it's major rival in the city has done just…read morethat recently, and Debenhams is showing it's age. The cafe serves some very good food but is hidden away on the top floor in the corner, and you are unlikely to stumble across it while browsing. Shame really. Outside the front, the store has a very large, flat canopy which serves to keep the rain off when meeting someone, and consequently it is one of the most popular meeting venues in Worcester. I hope Debenhams do spend some money here as it has been a fixture in Worcester since I can remember.

This is a lovely size store, not too big and not too small. it is easy to find what you are looking…read morefor exactly and if not the staff are happy to help. They are happy to take returns and give refunds, if you change yourmind about a purchase. The store is well stocked for women, men and children's fashion, it has the designer clothes aswell. There is also a lovely cafe on the top floor that do very nice cakes!

The store at 39 High Street is now a Woolworths, and the old Woolworths is now a Marks and Spencer…read more They swapped so that Marks could join it's two stores together and increase floor space. This store must now be one of their flagship stores, at nearly 66,000 sq ft, this is very big for the provinces. When they did the move, they did a complete refit too, and it really is quite impressive. They've doubled the size of the cafe, and this makes a pleasant change from other High St brands. The store is right in the centre of town, but they have a really useful buy and collect service, which means that you don't have to carry heavy shopping through town. You simply pay for your shopping, and then go and get your car and take it to their collection bay, easy. Also better clothing, homeware and foodhall. I like this Marks and Spencer, does that mean I'm getting old?

The new store is very spacious with 3 floors, men on the top floor along with cafe, women on the…read moreground floor and childrens on the lower floor. The staff work very efficiently in this store and are very helpful. The toilets are always very clean - I sometimes just go in to use the loos because I know they are clean. The overall store is very well stocked and pleasant to be in.

By chance I happened to go into Robin Elt Shoes in Worcester to look for some walking boots…read more I had tried Millets and to be honest was a little bit disappointed. So we went into Robin Elt shoes as my Fiancé said that Ecco boots were good and they had a sign for them here. Were were so glad we went in, the shop isn't big but has quality foot ware. On entering a shop assistant in a suit ( yes a suit ) came across and basically helped us try on some walking boots. He was straight out of the good old days. Incredibly well mannered, knowledgeable and really nice to us. Needless to say as the boots were great we immediately brought them. Its been a long time since I have had such a nice experience in a shop and will probably go back there next time, even though its in a another country! If only all customer service was like this.

While visiting Worcester on business I took a look in Robin Elt Shoes with no intention whatsoever…read moreof doing anything other than looking around the shop. It is a traditional shoe shop of the kind that sadly, has largely disappeared from the High Street. It had a broad range of quality shoes, including classic brogues and welted leather sole construction(highest quality) footwear. Noticeable were the helpful friendly staff. The quality of the products on display in Robin Elt were in such great contrast to the shoddily-made plastic items I see in many other' shoe shops' that 'I purchased a pair of 'Barkers' Northamptonshire-made gent's shoes. and at a fraction of the price that I would have had to pay at most other 'quality' outlets that sell Barkers/Loakes/ TecNic'/ Grenson footwear. They even had shoes in 'half' sizes - a rare thing today. In terms of the 'ease of purchase' (friendly knowledgeable shop staff who were not 'pushy' or overbearing) , the 'ambience' (the shop is traditional, no gimmicks), and excellence of the product sold: I give 'Robin Elt a 'five star' rating. They are as 'good as it gets' Thank you to the staff at the Worcester shop.