Now called the House of Fraiser, this is a good department store.There is about 3 or 4 levels to…read morethe store. On the top level is the cafe, which always serves lovely food at reasonable prices, there is quite a big seating area so it is quite easy to get a table. They stock well know brands for men, women and children, also they sell shoes and homeware items.

A great old style department store where you can lose a few hours. The handbag ranges include…read moreRadley and the prices are in line with others. the cosemtic counters are always happy to give free advice and make overs. There are a number of designer type clothing bits, with Mexx and Oasis for the younger lady and some more older type womenswear upstairs. the cafe is ok. There cards and stationary is good and there is a good selection of jewellery - although mainly costume

This Debenhams is crying out for a refit, especially as it's major rival in the city has done just…read morethat recently, and Debenhams is showing it's age. The cafe serves some very good food but is hidden away on the top floor in the corner, and you are unlikely to stumble across it while browsing. Shame really. Outside the front, the store has a very large, flat canopy which serves to keep the rain off when meeting someone, and consequently it is one of the most popular meeting venues in Worcester. I hope Debenhams do spend some money here as it has been a fixture in Worcester since I can remember.

This is a lovely size store, not too big and not too small. it is easy to find what you are looking…read morefor exactly and if not the staff are happy to help. They are happy to take returns and give refunds, if you change yourmind about a purchase. The store is well stocked for women, men and children's fashion, it has the designer clothes aswell. There is also a lovely cafe on the top floor that do very nice cakes!

By chance I happened to go into Robin Elt Shoes in Worcester to look for some walking boots…read more I had tried Millets and to be honest was a little bit disappointed. So we went into Robin Elt shoes as my Fiancé said that Ecco boots were good and they had a sign for them here. Were were so glad we went in, the shop isn't big but has quality foot ware. On entering a shop assistant in a suit ( yes a suit ) came across and basically helped us try on some walking boots. He was straight out of the good old days. Incredibly well mannered, knowledgeable and really nice to us. Needless to say as the boots were great we immediately brought them. Its been a long time since I have had such a nice experience in a shop and will probably go back there next time, even though its in a another country! If only all customer service was like this.

While visiting Worcester on business I took a look in Robin Elt Shoes with no intention whatsoever…read moreof doing anything other than looking around the shop. It is a traditional shoe shop of the kind that sadly, has largely disappeared from the High Street. It had a broad range of quality shoes, including classic brogues and welted leather sole construction(highest quality) footwear. Noticeable were the helpful friendly staff. The quality of the products on display in Robin Elt were in such great contrast to the shoddily-made plastic items I see in many other' shoe shops' that 'I purchased a pair of 'Barkers' Northamptonshire-made gent's shoes. and at a fraction of the price that I would have had to pay at most other 'quality' outlets that sell Barkers/Loakes/ TecNic'/ Grenson footwear. They even had shoes in 'half' sizes - a rare thing today. In terms of the 'ease of purchase' (friendly knowledgeable shop staff who were not 'pushy' or overbearing) , the 'ambience' (the shop is traditional, no gimmicks), and excellence of the product sold: I give 'Robin Elt a 'five star' rating. They are as 'good as it gets' Thank you to the staff at the Worcester shop.