Complaint ID: 13643059 Filed with: BBB
Phone: (505) 346-0110
Fax: (505) 346-0696
Email: info@bbbsw.org
URL: http://www.bbbsw.org
Date Filed: 6/25/2019
Consumer Information
Name: Mr. Melvin Harrison
Email: Melharrisonjr@aol.com
Business Information
Business Name:
Bear Nut Upholstery, LLC
"Cathy Anderson"
Address: Corrales, NM 87048
Phone: 15052651327
Complaint Details
I brought my in on Date: (April 1st, 2019) received my back on (May 5th, 2019) with my:
1. Battery completely dead.
2. Crack in my windshield.
3. center console hack up.
4. Shifter boot bolts missing and hack up. 5. Brand New rug Hacked up, And not glued into place.
6. Convertible Top not finished.
7. Convertible Top major top brand .New Seals ruined. .
8. Convertible Top Brackets missing, & seals.
9. Staples & screws all over the car, inside the top.
10. Drilled holes in the rods, added screws is not the original ones.
11. Ordered the wrong top, also a none tinted back window.
12. Ripped my Brand new shifter boot, and broken my trunk 2 brackets stuffed with bondo to hide what they did!
13. Cathy Anderson the owner taken pictures in on (May 5th, 2019) seen all the damage, promise to reimburse me for all the missing parts or replacement, (give my money back for: the seals, rug, center console), and order the right top to make everything right. I HAVE A PHONE LOG OF CALLS, AND TEXT MESSAGES THAT I SENT CATHY ANDERSON, TO RESOLVE THESE ISSUES, WHERE I CAN GO TO A PROFESSIONAL COMPANY TO GET DONE RIGHT WITHOUT HOLDUP, AND EXCUSES! My (convertible top fell apart) as i was driving across country to Myrtle Beach south Carolina on my vacation time, which i went to profesional Convertible Top places give Cathy Anderson what they seen why it top came apart, on my way back to New Mexico my convertible Top collapse full of water on my entire body, onto my dash, rug, and center console. I supplied pictures to the (Owner of Bear Nut Upholstery Cathy Anderson), she taken pictures of what she i the truth of what i was saying.
Never taken responsibility for happen at her shop, still ignoring the facts, and "Cathy Anderson", never taken responsibility this horrible crime against my person property's value of what its cost to replace the missing pieces, and broken parts. read more