Booked three nights via hotels.com. Arrived and they had no record of my reservation. I was pissed. I had been on the road for 6 hours and was hoping to stay at the resort because it was closer to Dayton where I was running a race. While the receptionist was patient and empathetic, I feel that they are partly to blame and they need to remove themselves from external booking websites if they can't keep better track of their availability. But based on other reviews, I think the universe looked out for me and I am satisfied with a room I found in Sheridan. read more

fucking folks on ice in the summer....4+ bucks a bag. They are making major jack on other items but they choose to slip it in your backside on ICE...thieves. read more

I've been visiting WYO and the Big Horns for over 20 years. This was the first time ever staying at Bear Lodge. First, our room was so outdated, with stained and discolored bed coverings. I don't even want to even guess why. Our bathroom door had a large hole in it, like someone tried to kick it in. The front window had no screen and the curtain just kept falling off. The pool was drained and not usable, the merch store had little to no provisions, including fishing supplies. The kitchen was so slow and understaffed that we would wait it sometimes 40+ minutes to get food, several times someone in our party never got their food. Bear Lodge you've got to do better, it was such a poor experience. We stayed there July 2024. I don't normally leave bad reviews, but man oh man, this business needs help. read more

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Beautiful RV park, great food in the restaurant. The staff that works there are so nice and accommodating! The whole resort is beautiful the mountain is beautiful. Do yourselves a favor and visit this wonderful beautiful place! read more

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First time visiting the campground and restaurant. The campground was noticeably unkempt and in disrepair, showing little effort to address customer needs or perform essential maintenance. While the restaurant staff were generally friendly, their attentiveness could be improved. The general store lacked essential items and was frequently out of stock, with little interest in restocking. The restaurant also frequently ran out of food items, and the food quality was not appealing. Do not expect reliable Wi-Fi service in the campground; it is only available in specific areas around the lodge. read more

The food and the staff were great. The staff were super friendly in the bar and at the restaurant. We were planning on leaving early this morning but stayed for the breakfast. The rooms are dated but cozy. read more

I've been going to Bear Lodge for several years now. The service is usually acceptable at best. Unless you're lucky enough to run into big Mike. But my visit this weekend was particularly horrible. Roberta running around like she owns the place (she does) but not doing anything useful or helpful. The 2 waitresses just giving my wife and I with our two toddlers the stink eye as we stand at the wait to be seated sign. We waited 5-7 minutes before the old woman snarked at me, "Do you wanna eat or what?" I told her I'm waiting to be seated. She sat us down and the 3 parties behind me. The 2 waitresses took drink orders for the 3 groups behind us, delivered drinks and pie to one of the groups before taking their orders. At that time they had sat us with 4 adult menus. I got up and asked the older waitress for a kids menu. She sneered under her breath and rolled her eyes then flicked one children's breakfast menu at me. I have 2 kids. And it's 1730. Whatever I sat back down. The food here is really pretty good. The Bear Mac n cheese is amazing. We've always enjoyed the food. We waited 20 more minutes, no one said anything to us nor took our orders. When the people that had been behind us received their food we got up and left. The waitress that sat us had the audacity to ask "why are you leaving" my wife answered because we didn't get any service. She asked us where we were seated, she stated she had no idea we were there. She really knew how to get under my skin. Beings that staff doesn't staff doesn't stick around very long, I'll wait a few months to go back. The place has a lot of potential, it's too bad good staff is nearly impossible to come by up there. read more

Bear Lodge Resort - Bear lodge in the sun. I don't have any food photos because we didn't get to eat here. - Resorts Near Me - Dayton, Wyoming

Loved this place! The homemade tomato soup was amazing, the staff friendly and helpful, but the absolute best part was their PIES!! Homemade Peach, Blueberry, Apple, Cherry or a cream pie!! read more

No, don't do it. Just don't. 1. Cashier, not very nice and rude. She obviously Doesn't want to be there so why is she? 2. The food. Ordered the "Prime Rib Special". Nothing is fresh. All frozen or made out of a box. Warmed up precooked Prime Rib, frozen green beans, boxed "just add water" mashed potatoes, packaged gravy. Tasted like my old High School cafeteria lunch but worse. The pies are listed on the menu to be homemade....nope! Another frozen warmed up product. Bartender was great. I think she knew what she was serving me and had a look of...I am sorry but it's not my fault on her face. Plenty of better places down the road that have better service and REAL FOOD! read more

The ATV was very nice and was equipped with GPS and Bluetooth connectivity to your phone that allowed playing music through a very nice stereo system. Only complaint was the on line advisement stated a 8:00am to 5:00pm rental period but was required to return by 4:30pm. read more

Open year round. Polaris Snowmobile and ATV rentals. Friendly staff, nice cozy bar with fireplace and game room. Indoor pool and hottub. Select lodging. Nice variety of dining areas. Good food, great location on top of the big horn mountains. Lots of activities to get into depending on the season. They are a great mountain resort. read more

Bear Lodge Resort - #Pistonbully #groomer #freshsnow #bearlodgeresortwyoming #bighornmountains - Resorts Near Me - Dayton, Wyoming

Four of us stayed in two rooms following our completion of the WY Backcountry Discovery Route. We were pleased by the clean rooms, good food and fuel availability (including premium). The facility shows some need for maintenance staff. Some splits in the vinyl entry to our room, a missing hair dryer; outside, the planters a bit overgrown with weeds. The staff and service were friendly and helpful which made for a nice stay. Would not hesitate to return. read more

10/10 amazing experience! Workers there are super friendly. New owners. Making great changes to the place! Rich, the maintenance guy is awesome! read more

Big improvements are on the way under new ownership! I just spent a few days at the lodge. The food was great in the restaurant with daily specials. The pies tasted awesome. The mountain berry medley pie was my favorite. I utilized the lodge's top of the line Polaris snowmobiles during my stay. The rental Klim one piece snowsuit, boots and helmet kept me warm and dry on the mountain. I would definitely come back. read more

My husband and I came for the weekend with our 5 little boys and we had the BEST time! The room was clean and comfortably fit all 7 of us. The food was delicious, we especially enjoyed the Philly steak sandwich with cheese. The staff gave great recommendations though so everything we had was yummy. All the staff we met was friendly and accommodating, which really makes or breaks a trip for us. The kids woke up early to fish in the pond which was so fun because we ate breakfast on the deck. The lodge even has extra poles to use and there are worms to buy for cheap. The side-by-sides were brand new and such a fun way to explore the mountains with kids. They're extra nice because you can fit carseats in the back and the kids can ride safely. We saw a bull moose and separately a mama moose with her calf. With how stressful it can be traveling with littles, it was so nice to have easy access to everything we needed while still enjoying the beautiful mountains. 10/10 recommend! read more

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Stopped by on an outing to enjoy the last bits of 14A before it closes for the season. Great food, nice staff, but it was so busy with only one waitress that it made the service slow. I totally get it though, it's hard to service 30+ people with one person! This place is in the middle of an absolutely stunning mountain range, definitely worth stopping by if you are in the area. I enjoyed it very much! read more

Drove through the big horn mtns from Greybull, and landed up at the Bears Den and decided to get lunch! We had a great meal here, the customer service was on spot, the drinks were reasonable, and the fire cozy :) As far as the restaurant and bar goes, which was all I experienced, this place is a great stop! read more

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Friendly bartender, cold beer, she gave great service! Quaint little place really enjoyed the atmosphere

Poor service with the snowmobile rentals. The guy wasn't friendly at all. On my return I was 20 minutes late because the sled had issues. He blamed the problem on me in which was NOT the case. Food was great as well as the hotel service. The snowmobile rental shop was crap. read more

The restaurant is a disaster. It needs new ownership. The cashier is very rude. The waiter was nice, but she couldn't get the order right. And finally, the food took 1h15min to come. Not sure how this place has not gone under yet. read more

Worst experience ever. Front desk person was beyond rude. Highly disappointed. I would not recommend staying here. Other lodges in area are better options. read more

The accommodations and food are okay, however management is a mess. Be kind to the employees you meet here, they're doing the best they can with very limited resources and staff. read more

Pie is great! The staff however.......let's just say I couldn't get even a slight smile out of even 1 of them. NO ONE looked the least bit happy to be there or as they enjoyed their job. Very strange environment! They ALL just looked & acted miserable. We were traveling through the area & someone told us we had to stop & try the pie. So that's what we did, we stopped & wanted to try a few different ones. 2 different women helped get us pie (6 slices) to go. Neither of the women knew what pies they had & when we asked the 2nd woman that helped us what kind was her favorite she gave us a face that said we were a complete bother to her & said "I don't eat pie". So, if you want decent pie it's ok but I would NEVER want to sit down & eat a meal there! read more

Worst restaurant experience of my life! I have never felt the need to leave a review before. With that being said, this was the worst restaurant experience I've EVER had. I was driving from Riverton to Sheridan and decided to take the Shell Canyon road and then to Bear Lodge for lunch. I walked in and was the only person in the restaurant at 1:00. I was seated nicely enough and ordered a burrito. After coming back to my seat from looking up the internet code I could see the waitress glaring at me. She then rudely asked me where I was from. I said Montana but that I grew up in Riverton, WY (170 miles away). She said she'd never heard of Riverton and that she hated Montana and what it stood for. I had no idea what she was meaning so tried to just look at my phone. She then pushed it more and said that Montana needs to keep their politics out of her face. I said I had no idea what she was referring to and that I'm not involved in any of that. I was even wearing a Wyoming state flag shirt. She was crazy worked up and started talking about Target (the store) and I again said I don't know what you're even talking about but I'm just here for lunch. She then said accusatorily that I was from Montana. I said "you live in Wyoming and haven't even heard of Riverton, so what are you even getting at". There was more interaction but I can't recall the exact details. She glared at me more and started again talking about MT politics getting in her face and taxing her soap or something, so I finally stood up, said cancel my order and left. It was unreal. Crazy twilight zone stuff. The person at the desk for the hotel heard everything as did a lady who poked her head out from the kitchen and disappeared back in. Nobody said anything, and they may have been the owners. I will NEVER go back there. read more

We stopped in at the restaurant tonight and waited at the "Please wait to be seated" sign. After 5 minutes of waiting we asked the person behind the register if we could seat ourselves. He snapped "No, you have to wait." After a couple more minutes we asked the cashier again if we could be seated and again he rudely responded, "Someone will show up." After 10 minutes of waiting and multiple staff members refusing to seat us we left. No idea how the food was, but I'm confident in saying the attitudes and service were terrible. It would have been one thing to wait if they were busy and polite but they weren't packed and the staff members were rude. By far the worst service I've received anywhere in the US or Europe. read more

A great getaway! Helpful, knowledgeable staff that go the extra mile. Clean rooms & beds, great hot water, good pool & hot tub, a nice lounge with pool tables, music & arcades. The restaurant is terrific- a great menu for all appetites, tasteful decorations, and great food. The pies are super! The snowmobile & ATV rental aspect is also good- new machines, good rates, & lots of miles of groomed trails. The entire staff is like a close knit family. It's clear that guests are their top priority- they do it right. Winter or summer activities- this has it all in a beautiful historic lodge. The Bighorns are the best! read more

I had my wedding reception here in August of 2007. The wedding planner, if you can call it that was hard to get a hold of and there was very little communication. Not something that puts a bride at ease. We ordered the sit down dinner for 65, with a choice of Roast Beef or Chicken. The portion sizes were excellent, but the food was bland. This is on top of the Big Horn Mountains. They have a restaurant, bar, hotel, and recreation rentals. The restaurant where most of my guests ate for breakfast was okay. The food was good, but the service was beyond horrifying. My husbands best man ordered toast to the side of his pancakes... the pancakes came, but no toast. We never saw our server again until we were finished. At this point he brought the toast and we all started laughing. We were delivered the wrong breakfasts and no silverware. It's pretty bad when I have to get up to take back our own plates for the right meal. Disappointing, but good hashbrowns if that's any consolation. The rooms are rustic and the mattresses beyond uncomfortable. If you're going for a resort style vacation reserve this place only for rustic camping adventures. read more

What a treat, miles from cell phone service You can still have fun. Great bar and excellent food. The soup and salad bar was included with our meal and even though small it was very good. We had tomato soup and it was excellent read more

Bear lodge is located near the summit of the Bear Tooth Mountains in a gorgeous setting!! In the summer you can enjoy the beautiful wildflowers, wild animals and hiking trails! The bar is very good, the food delicious. We both had the spaghetti which comes with the soup & salad bar and garlic toast ! read more

Bear Lodge Resort - Spaghetti .... It's delicious & came with the soup & salad bar & garlic toast .., - Resorts Near Me - Dayton, Wyoming

YOU WONT BE DISAPPOINTED!!! This place is AWESOME!!!! Best food EVER. Nice clean cabins and hotels. GREAT SERVICE! There are nicely groomed trails and a lot of good spots off the trail to snowmobile! I can't think of one reason to complain! The pool is perfect and so is the hot tub. The owners are the nicest people on Earth! read more

Best tasting breakfasts. I recommend the Big Bear Breakfast. Very filling and satisfying. read more

Bear Lodge Resort - The Big Bear Breakfast - Resorts Near Me - Dayton, Wyoming

Where to begin... Watered down Coke, soup tasted canned, silverware and dishes not the cleanest, smoke wafts from the bar into the adjacent restaurant, sub-par burgers, lifeless salad bar, plastic menus need updating, staff not sure what gluten-free means.... read more

Recently spent a week here while on a snowmobile vacation and rented a snowmobile from the lodge. The room was pretty cheap, only $50/night or so, and definitely had a 1-star appearance, with tacky bed covers, old carpet, etc., although the sheets were very nice and comfortable. (Don't really expect a whole lot at that price.) Some things I noticed that could be improved upon were: 1) Their pool/spa room was supposed to be open from 6 am to 10 pm, but was often locked instead. Several times, in swimming trunks, I had to walk from the locked pool/spa room, through the bar, to get to the "front desk" gift center to have someone unlock the pool/spa room. They should really have a checklist of what to do and when to do it, so the guest isn't wrongfully inconvenienced. 2) They serve breakfast and dinner in the dining room, but lunch is served in the bar only. Seems kind of weird to me, but I understand why (they are trying to save $ on labor). They let you smoke in the bar, so non-smokers might not like that too well. 3) They really need to vacuum the dust off all those mounted animals above the bar. Looks like years of buildup. 4) Wonder how they passed a health inspection, or if they ever get inspected, with all that dust and a cat they let run around the bar and restaurant. 5) For the most part, the food was good, except the chili, but they should work on portion control. Ordered a bowl of chili and got a huge, serving bowl-sized helping of what tasted like old, dry, nasty chili that should have probably been dumped, instead of served. Ordered a steak sandwich that was very good, cooked to perfection, but was too much to eat in one sitting and I only ate half. Since they don't have refrigerators in the rooms, I asked if they could keep the other half in their fridge for me, which they did, but they also threw it away the next day. Thanks Bear Lodge! Grrr! 6) Was taken to the cleaners by the snowmobile rental shop. If you rent a snowmobile from them, make sure to inspect the sled carefully (check under the hood). They did not hesitate to charge me for over $800 of damages, even though I never hit anything! All the "damages" were under the hood and I'm not so sure they weren't already present before I rented it, because I didn't look under the hood. They really should give out some written instructions for the sled, ie cost, turn-in time, maintenance checks, oil refill schedule, fuel type, etc., so customers know what is expected. The two grand I spent on rental and "damage" fees for the Polaris would have been better served buying a used Ski-Doo or Arctic Cat. 7) Didn't go on this trip to surf the internet, but it would have been nice if the WiFi was faster than dial up. I've never seen WiFi that slow before. Took several minutes for the weather radar to pop up, if it came up at all. 8) The staff, for the most part, need to smile more. Seems like many don't really like being there or serving guests. It's as if the customer is inconveniencing them. Primarily because of my negative experience with the snowmobile rental, and generally because of some of the other things outlined above, I will probably avoid Bear Lodge in the future, if possible. read more

Great location. Very dated rooms. Wont stay here again. Didn't look clean. Restaurant was ok but not a place i would generally recommend. Perhaps one of the best on the area but McDonalds would have been nicer. Sorry... read more

As far as lodging and ambiance, disgusting. We had an RV site that was right next to their work shed. So much for a beautiful camping experience! Just a fresh coat of paint inside the outhouse would have done wonders. The food wasn't bad, and the servers tried. But when your cook doesn't show up, what are you to do? Only one person to manage the register for people paying for food, gift shop, Check in and check out. Expect long lines. Really run down. Seems they don't care. Never coming back. read more

We just returned from a weekend at Bear Lodge, for the most part we had a good time. As stated in some of the other reviews, we were met by one unfriendly staff member, a short woman with short red hair. Somehow, we were seriously inconveniencing her by staying there, because every time a customer (our group included) interacted with her, we were met with a passive aggressive response and an eye roll. The rooms were perfect for how we used them, any other place I would feel bad shedding wet snow gear, this place was built for it. Now the sled rental... The sleds were great and aside from a temperamental Mother Nature, the snow was fine. I did have a crash early on our first day, and needed some repairs done. The repair was done fairly quickly, but incredibly over priced. I referenced every part number used on the machine and was over charged for parts by about $120. Also, the repair included needing a new ski. The shop replaced the ski with a used part, yet I was charged new price for a ski... Pretty shady way to do business. Also, I'm not doubting the mechanics ability, but I watched the repair be completed, nothing was torqued to spec, or aligned properly more than "eyeballing it" so when the sled came back, they tried to nit pick the mechanics repair. And entertained the prospect of having me pay more for his incompetence. Also, when asked for a copy of our rental contracts, we were told we were not allowed to have copies to double check pricing and deposits. Needless to say, I will not be staying at this lodge again. Until they can employ fair business practice. If you have plenty of money to burn and don't care about good business, stay at this place. read more

Well, maybe they have problems now! On 12/10/2019 I called and spoke with Roberta (lodge owner) and made reservations for a three person snowmobile guided tour on 12/30/2019. She took all of my personal information and VISA card number for the $100 deposit. I have a habit of writing down all of my reservation and payment information, to include who I spoke to, and what date and time. This time I went as far as to print it out on the Bear Lodge snowmobile info page. The day comes and we get up at 6 AM to make it there for our 7:30 AM check-in time (per Roberta). Upon arrival we are seated with "Don" who walks us through all the required paperwork, release of liability, emergency contacts, and of course, our payment. Should have got worried when Don mentioned our name was not listed on the schedule of reservations for the day! He left to check us in at "the Shop" for the snowmobiles and guide while we finished dressing for the cold weather and adventure. We were just about to head outside when a WFA approached us with my printed reservation info in her hand. She questioned me about where and how I got it, advising that we had NO reservation on record with them. I told her, as my notes indicate, I spoke with Roberta on 12/10. She identified herself as Roberta and said she had no recollection of our conversation, and that maybe I had just called "to inquire about a snowmobile reservation" (???!!!). I made it clear to her that was not the case, and that I had a very detailed conversation with her, to include that we had been there two years prior, types of machines we should ride based on our level of experience, and how we looked forward to returning on one of the few remaining days she had available for the type of tour/ride we wanted. As frustration set in with us, Roberta explained she had no guides scheduled or available to assist us, but we could go by ourselves. The three of us elected to decline her offer due to our lack of knowledge and familiarity of the machines, area and terrain. Roberta apologized for the inconvenience and asked if we would like to book for another day. This was unworkable due to our adult daughter returning to her work out of state in three days and New Years Eve/Day. Roberta made no further offers and we left very disappointed by the whole situation. I would NOT recommend partaking of any Bear Lodge activities, food service, or lodging based on this last experience and the postings/experiences of other recent patrons there. It's very obvious they need to sell the property as soon as possible, as it seems they have issues when it comes to any reasonable customer service. We will wait until they have new owners before trying again. read more

Just spent the weekend with our family there. Food was fantastic, service was exceptional, and the relaxed atmosphere was just what we all needed. Unplugged from the rest of the world, played pool, listened to the jukebox, and played on the snowmobiles. Sure it is a little dated in the rooms, but it is clean, warm and the staff are helpful, friendly and kind beyond measure. read more

Spent this last weekend (Friday and Saturday) for a family reunion. I will list the good things first because there was so few. The pies there are to die for and many travel tour buses stop JUST for the pies and Big Mike makes the best omelets and waffles around. Now for the bad which I won't list all. When we got there I had to wait over 30 minutes to check in because they had one person taking the reservations, taking the payments from the restaurant, the gift shop, getting the ice, filling out paperwork for fishing licenses, AND answering the phone. Notice I said PHONE. The only way you could contact your family telling them you had arrived SAFE was if you used the PHONE in the bar and they charged $1.00 a minute. There was no WIFI even though they advertise WIFI. The rooms were decent but it seemed there was something wrong in every room, whether it be the TV, the hot water, the remotes, the bullet holes in the wall, or electric connections. The buffet was horrible as most was stone cold or hard as a rock. The biscuits were like hockey pucks, the gravy was cold, the eggs were like rubber. However, the sausage links were good cold and the fruit was good. If you decide to go, go ONLY for the pies, omelettes, or waffles. read more

Smells like smoke, no cell service and the wi-fi doesn't work, but if you are actually TRYING to get away from reality, this is a beautiful place to be. Food is pretty decent, staff is super-nice. read more