I do not like writing bad reviews, as it is unpleasant but this one has gone ignored and I believe a well-deserved warning.
I agree with another 1-star person that suggested: "AVOID the Bear Fence Company!" I had chosen Bear Fence after myself and my 94-year-old father met Chris. He made and installed a new automated custom rolling gate for a large cost. It was just as we were coming out of covid, and we understood the delays and rolled with the delays.
After trying to get Chris to come out who did most of the work himself, he stopped responding to basic unresolved issues. First off, Chris used extension cord wire in a gray PVC conduit and exposed some of the wire to the elements which are NOT coded at all. The PVC pipes were crudely run and I had asked them to be hidden with this high-end mission hills home. See the photos.
It's been a year and with my Fathers, Death in Nov of 2021 and I have been having gate issues and Chris will not respond at all. I even had his Cell and he ghosted me.
I had learned about Precision Gate and had them come out and they pointed out that the Gate was not installed correctly in many ways. I spent $1,200 to have them undo Bear Fences' shoddy workmanship. Once I learned of all the issues, I texted the owner Chris a video and a chance to respond and he has still Ghosted me. I could not believe that a company could be so cold. If I had time, I would have sued them for shoddy installation and potential safety issues.
Where do I start? The gate will not safely close and was not correctly installed. The gate supports were found to be weak and starting to falter. He installed cheap rolling wheels (not sealed) so the gate was very noisy and oil would not help. You always want to install sealed wheels, for a long-lasting quiet gate open and close.
The safety stop was installed incorrectly and could cause the gate to hurt or kill a person. We have been lucky.
Then, today was the last straw that caused me to write this review and it is just part of the issues I have with Bear Fence. Chris told me he was the owner and that made it clear that Bear Fence has NO integrity.
I had him install an external AC box next to the fence for projects by the fence. Today I tried it and it would not work. Upon reviewing the box, I found that the box was unsafely installed, with the live wires and socket open and not sealed.Then I had a licensed electrician Seven Electrical, and I watched them work and found that the reason the ax box did not work because it was not connected at all! It's a good thing or it could have easily electrocuted someone and the wire is not code. I included a photo so you can see the fence through the box which is very dangerous. Do not use this company until they clean up their act.
Eric read more