Shortened my leather belt after I lost some weight. Quick and a great value! I highly recommend…read morethem!

After reading the amazing reviews and story about this gentleman, I felt there was no one else I…read morecould trust with my $600 Dooney and Bourke. The purse was torn down one side and had oil stains on it. The gentleman (Mr. Creamer?) assured me he would do his very best on his free time, pay it extra special attention and did let me know it would not be returned to me perfect, however... but he'd do his very best. After receiving the message 3 weeks later to pick it up, I was a little disappointed that he said he could not repair it, but I was grateful all the same, and as I didn't make a purchase as there was no repair, I bought cologne just as a gesture. Little did I know that there was a reason I wasn't shown my purse and that it was tucked away in a plastic bag for me to take home. I realized my shoulder strap was missing. I called into him and he said he had it. I said I would come and get it. It was about a couple days later that I realized that he actually did try to repair the purse... and absolutely destroyed it beyond repair. It took me a couple days to finally muster up putting my purse away in the closet because I really did want it repaired. I could not wait to FINALLY carry it!! So, I looked up Dooney and Bourke and wanted to see if they could do something with it. When I went to photograph the purse for Dooney and Bourke to request a repair ticket... I can't describe to you. I cannot. There are not words to describe to you what he did to my purse. I cried for 3 days. I am feeling like crying writing this now. I cannot describe to you what I saw. The purse is absolutely ruined beyond repair now... and I am completely devastated. What he did to my bag is butchery. It was pure butchery and he just continued to butcher it. I don't understand. And it saddens me to have to state that. I mean absolute butchery. You cannot repair what he did. He didn't even show me it. If you're reading this, why couldn't you have atleast shown me what you did? Said sorry? Tried to explain? I told you with tears in my eyes how important that bag was to me. You didn't even show me my bag. Instead, you hid it away to not address it in a plastic bag. That was the first designer handbag I ever purchased myself, I told you that. I looked at it online for almost 3 years. I bought it with my best friend Laura, in cash, and cried and it was monumental to me. I did explain how it was damaged 3 days after it's purchase and I almost broke down to you explaining my story and the importance and significance and everything and finally having it repaired. You could have atleast shown me. You could have apologized. Or you could have left it alone if you couldn't do it. I told you I waited 2 years to have it repaired. I was in no rush. A simple I can't would have sufficed. I'm torn apart over this and I don't know how to ever make it right. I guess you can't. Something would have been nice. Something, because all I read... you sounded like such a grand man. You must have been so ashamed and that is why, but you broke a heart that didn't need to be broken and didn't even try to let me down. What an absolute misfortune. A woman came in with a Louis Vuitton after me looking for some repair or cleaning... I don't remember, but I can't not say something to others with precious belongings after this. These are not men's work boots needing repairs and new soles. These are beautiful leather handbags that most of us as girls dream about and are lucky if we ever even get to own one. You took away what I could have fixed of my fairy tale as a girl... a woman. This broke a piece of my heart in more ways words can describe. I can't even face you to get my shoulder strap. I just want to cry. I absolutely just want to cry.

I have purchased seceral shoes from this location over the years. I've never had the need to return…read morea pair, therefore I was not aware of their return policy. Today, I went to return a pair, the very nice young lady called for a manager (store policy, I guess for every return) and then she started to process my return, at that point she realized my return was outside their 60 day return policy. She explained the policy and I was like, oh ok I wasn't aware. We started putting the shoe boxback in a bag and by then the manager showed up, she didn't say a word. The clerk explained about the time frame, the manager shook her head no. She didn't day 1 word to me. I was actually ok with the policy, my fault I wait 2+months before returning, but the way the manager trated me was unacceptable. She then followed me a my husband while we shopped for another pair of shoes, just standing at the end of the aisle for about 5 min and watching is before finally moving on. As someone who does customer service, I find her manager skills lacking. The young lady that originally helped me is the only reason I stayed to shop.

Horrible customer service. Everyone was rude and didn't want to help. The worst !!! If you don't…read morelike what you do, sit at home and collect unemployment like the rest of the lazy, rude people that don't want to work.

Everytime I go there it's a great time not too busy, great customer service. As a sneaker head…read morethere isn't much options but there is a limitEd collection of vans, converse etc

From the owner: At Shoe Dept., you can find brand-name shoes, the latest trends, handbags and fun accessories at…read moreaffordable prices for women, men and kids. We're a family-friendly footwear store with 1100+ locations carrying well-known brands for everyone such as Hey Dude, Crocs, Skechers, Timberland, Tommy Hilfiger, and branded athletics such as adidas, New Balance, and Converse. Brand selection varies by location. We also offer a selection of shoes in extended sizes and wide widths! Our store associates are ready to help find your fit. Whatever your style, whatever your budget - that's our Dept.

A great selection of beautiful clothing and the candles are amazing! It was a pleasure speaking…read morewith the gal helping me as I'm new to the area and she was the most helpful. I look forward rk my hair appt this coming week!!

This place was super cute!! Will come back next time in town! The customer service was friendly and…read morehelpful.

Decent location. We stopped in to purchase a bicycle for one of the kids in our area. I will just…read moresay that you should always assemble the bikes or at the very least check all of the fasteners and make sure everything is properly installed. I bought one in the box because the models on the floor were all basically finger tight. One thing that I have an issue with all Academy Sports now is the way they have you enter a cattle chute style checkout line. I'm not a bovine and I don't particularly like being corralled. Otherwise I would probably shop here more often.

Probably the worst academy store, they are always out of stock, employees don't care, lazy and will…read morenot help you, they are generally too busy cussing and talking about other employees, they don't know anything about the items they sell. Last 7 times I've ordered items to be picked up in store they are always "out of stock " conveniently only to go to the store and get the item myself. This last order (#8) (out of stock again...) gave up and will shop somewhere else.

I LOVE THIS STORE! Great, high quality merchandise. The BEST customer service. I've been to boot…read morestores all over the USA, Will tell you...THIS IS THE STORE! Thank yall so much!

Took a pair of work boots for exchange on 12/4/25 that were less than 30 days from purchase and had…read morethe box and receipt. I explained the soles were not slip resistant as well as the boors were not water proof as marked, both were a requirement for my job. The young man at the counter insisted on arguing with me about the specifics of the waterproof rating of the boot. I simply asked if he would honor the store's return policy at which time an unidentified female employee(possibly manager) approached me and started yelling and screaming at me regarding the boots. She continued to argue with me about waterproof and non-slip ratings while I explained to her I have only worn them a few times and had almost slipped several times and my feet got soaked during a slight rain. I also explained I've had several different pairs of work boots from the store all which met the requirements I needed for my job unlike the boots I wanted to exchange. I was eventually helped by another female employee and was able to exchange the boots. While checking out, the first female attempted to apologize for yelling at me and during that conversation once again started yelling and talking over me and was extremely rude. I was thoroughly embarrassed and humiliated and do not think I was treated with respect nor as a loyal customer. I'm not sure the name of the female employee that helped me exchange my boots, but she is a great addition to That Boot Store, the other 2 employees are horrible and very rude

Large selection of comfort shoes and boots, as well as Columbia and similar clothing. Fairly big…read moresale rack too.

Great selection, but help was poor. First time there and I was really hoping to find some boots for…read moreduty work. They looked like they had a great selection of boots to choose from and I thought this was a good choice to find what I needed. Stood around for about 15 - 20 min. (wasn't that busy in the store) before I got help from a girl wearing sweets, like it was casual day. She had little product knowledge and didn't seem to know how to help. Maybe they were short staffed and they threw her on the floor. I felt I could have done just as good if I went to Walmart and did it myself. After a while I just got frustrated and decided to come back another time. Hopefully the next time will be better.

This family-owned skate shop puts care, respect, and community first. They offer great customer…read moreservice, fun events, and a safe space for all ages. It's a shame to see hate aimed at good people doing positive work. This place builds community not division

Saw a great deal on helmets for my kids at NSC. I was surprised the shipping was offered free. They…read moreshipped the helmets fast and the price was great. Definitely will buy from this shop in the future.