If I could give negative stars, I would. Tried looking for some yarn for making a hat that would match a knitted garment I recently acquired. They had what I needed, but it was thinner than the yarn used in the garment. The woman working that day was incredibly rude and all but chased me out of her store loudly saying that the yarn wouldn't work. She clearly didn't want to make a sale off of me that day.
I'm a visibly middle-aged individual who's been knitting most of their life. My mum taught me a few things or two about how to modify my usage of yarns to suit a project if I can't find a perfect match. If that yarn ends up not working out, then that's on me and I'll find another use for it! The last time I was treated this rudely by a shopkeeper was when I was a teenager. In any event, if the owner is reading this, your yarn shop isn't the only one of its kind in town! I will be sure to tell all of my friends to never shop at your store again. You might want to read some of the reviews of your store elsewhere on the Internet to get some more free tips on how to improve your customer service. read more