I really like Dr. Hollings and am very happy to have found her. Since mocking to the Island I had…read moretrouble finding a veterinarian I felt comfortable with and who I could have a conversation about my pets health care. With Dr. Hollings you can do this. My pets love her. I am very happy that she is willing to involve me with my pets health care and educate me. Unfortunately she is not able to do emergency care but understandable.

This mobile vet service owned by Dr Holling is out of this world. My first experience was a locum…read morewho came to assess my dog, she was fantastic. Her assistant was amazing too. The medications my dog required were available in a locked cupboard that I had access to. Very convenient for refilling prescriptions. When I put my dog down, Dr Holling was the vet. She did an amazing job and my dog died in peace in his home. Very grateful.

mar.29/24 A huge…read morethank you to Saseenos Vets and Dr. Mariane Trudeau and VOCAL for saving a little angel, Stretch. Stretch is a cat who was dumped on Phillips Rd. (you were seen-shame on you! Low Life of Sooke!) Stretch is healing and getting the comfort he deserves. A well deserved thank you to all who helped......may your good deeds come back to you! Eric and Lenore

Went there for my dog's annual....she was A1 when we arrived and was told she was the same when we…read moreleft....the same day I the evening my dog began shaking her head violently, keeping her head cast down, and began pineing.....I don't know what they did to her ears when they took her into the back but it sure created a problem. I went back to the clinic to complain and they said she must have an ear infection even though the day before her ears were A1. I was given some thick gooey stuff to put in her ears for 10 days....made a mess on her long fur....went back 10 days later, by this time my dog had become sick.....diarrhea++, loss of appetite.....I told the vet and was told that the medication would not be the cause ????dah....she was so nice and appeared concerned and I left there being charged $144.....I was not told that I was being charged for what I thought was a friendly conversation.....I have been ripped off and would recommend not going there unless you have +++ money to spend for a conversation and don't care if they harm your dog

Dr. Chalmers is very professional, maybe too professional as we found her to be unwelcoming and…read morevery cold to talk with. The fee's are very high at this clinic as well. So much so that I had to stop going in with our fur babies as our family had fallen on some financial difficulties. We knew we needed flea treatment and could afford that but was denied the preferred treatment we had our pets on for years because I denied a check up that I could not afford at the time temporarily. We could afford the flea treatment at the time but when explaining this to her secretary at the time she didn't care, so I asked to speak with Dr. Chalmers herself. I patiently waited while she tended to another client and then her secretary went in and spoke with her. Not sure what was said but Dr. Chalmers sided with the secretary and we were denied flea treatments that I preferred unless we booked a check up for our 3 Tzu's. Fair enough. I went and saw my father who kindly came with me to help me out. The fee for check up, shots and flea treatment was well over $500 which I nearly had heart failure over as I told her prior to the appointment I could not afford much. Long story short I left feeling embarrassed, ashamed, angry and couldn't go back. I never did get my fur babies to a vet again and thankful they lived to be 12 and 14 years trying to treat fleas, and any other ailments myself. Hopefully Dr. Chalmers reads this and learns from it. It's not about the money it's supposed to be about caring for the animals, I was left feeling that she only wanted to treat those clients with money. She's a good Veterinarian but wish she would change the attitude within he clinic.

Dr Bay has been great with my dog who had had ongoing skin issues. She is extremely thorough and…read moregoes out of her way to follow up. My dog is sensitive to medication, and Dr Bay took this seriously and suggested the safest methods for addressing the skin issues. Thank you for your hard work!

BEWARE! The management and care providers at this clinic are unprofessional, dishonest and…read moreopportunistic. I brought my almost 13 year old dog in for vaccinations and during our appointment Dr. Victoria Rudd pointed out his enlarged lymph nodes and attributed them to gingivitis, suggested I brush his teeth, but did not suggest any blood tests or other causes of the enlarged lymph nodes. Dr. Rudd did not even show me where to feel the lymph nodes so that I could monitor them myself. Two months later my dog began showing symptoms of end stage lymphoma, necessitating emergency veterinary care while I was away from home. Two weeks later he was euthanized. I called and complained to Dr. Rudd and asked if it is their normal policy to vaccinate pets who are showing signs of serious illness and they assured me that it is not. However, they had already administered the vaccinations without allowing me to make that decision once the enlarged lymph nodes were noted. I then spoke to their supervisor, Dr. Shergill, and complained again that my dog had been vaccinated despite the enlarged lymph nodes and that had they simply done further testing, the lymphoma could have been confirmed. The vaccinations in all likelihood exacerbated and accelerated my dogs cancer and were unnecessary, given that his lymphoma was already advanced. Therefore, it seems that the choice to vaccinate him was made opportunistically, to bill me over $300. Dr. Shergill said he would refund me for the vaccinations, and agreed that they should not have been administered and I asked him to pay my $1100 emergency vet bill, which never should have been incurred, because if they had done the appropriate testing my dog would have already been treated for lymphoma or euthanized. Dr. Shergill agreed to pay 50% of that bill. While speaking to Dr. Shergill he became quite rude and belligerent over the phone and because of that, I knew that he would likely re-neg on his agreement to pay those costs. After the initial grief period following my dog's euthanasia I called and made an appointment, requesting to speak with Drs. Rudd and Shergill together and even the receptionist was lacking professionalism so given the purpose of my call, I again voiced my displeasure at that. That evening I got an email from the clinic saying they would not see me and I should seek veterinary care elsewhere. I had not yet told them I no longer have a pet. I responded with a request that Dr. Shergill honor his offer to re-imburse me for vaccinations and emergency care and I was refused and told that on closer consideration, they felt they had done nothing wrong. Staff at this clinic will likely counter that I was rude over the phone. If so, please tell me how you would feel if you entrusted the health of your 13 year old pet to people whose diagnosis went from gingivitis to end stage lymphoma in a matter of a few weeks. For our final appointments we went to Breadner Veterinary in Brentwood Bay and had a MUCH better experience, they never left me waiting 40 minutes after our appointment time and never talked over me when I asked questions, as Vic West did and were thorough, caring and professional. For in home euthanasia we used Epiphany Veterinary services and they were prompt, professional and supremely compassionate as I said goodbye to my companion of 13 years.

The absolutely worst clinic in Victoria. Overcharges at every visit with additional random costs…read morejust thrown in. Brutal/incompetent admin staff who can't follow up or send documentation when requested. Recommended random surgeries for things I wasn't even visiting the clinic for (just trying to get $). It's shocking this place is still open. AVOID. I'd give it a negative star rating if I could.

My husband and I came here on holiday our dog was dealing with an ailment that we thought to stop…read morein due to the name of they'll if. The man turned us away saying they only deal with locals. He said you have to understand we have only time for so many. They were not busy it was the middle of the day. I will never forget how helpless we felt trying to find aver clinic. Finally the hillside vet helped us. We needed are renewal of prescription all they had to do was call our vet that prescribed it. The guy was condescending and horrible. I left crying as our dog was suffering. I now live here and after that experience I give them a no thumbs up. I would never set foot in there again... I was actually crying when I turned away and he said so sorry there is nothing I can do... He was a Horrible little man.

I had been looking for a vet in the Victoria area. I have heard about a few but decided to check on…read moreyelp first to see what others thought. I found Kindred Spirits on there and have been very happy ever since. Today was an emotional day for myself and my dog who has anxiety at the vets. She needed to have two lumps checked out with possible removal. Since, she won't stay still long enough to allow a check up we needed to sedate and put her out. The staff and the vet were so wonderful during this, allowing me to be with her almost every step of the way. I'm so glad to find such caring and patient humans to take care of my girl ........and me too! Thanks Dr. Allyson Belyea!! and all of your wonderful staff.

I've been taking my cats to Oaklands Vet Hospital since they opened. Dr. Tom and the staff have…read moregiven them such loving and gentle care, especially when the older one was diagnosed with cancer. My new rescue is quite shy yet was incredibly calm while receiving a vaccine shot. Later, when another staff member came in to clip her claws, it went so smoothly. (The pats and treats from the staff member helped!). Highly recommended.

I wanted to share the very positive experience we had at Oaklands with the vet techs. Our dog,…read morePoppy, has an ongoing anal gland issue that requires them being expressed about twice a year. Poppy is totally fine with that. What our Mexican rescue is NOT fine with is getting her nails trimmed. The last couple times she has gone in the tech room to have both procedures done, she has shrieked - not for the anal glands, but for the nail trimming. Yesterday, though, we heard no high-pitched keening. What we did hear was a round of applause and voices saying, "What a good girl!" Out came Poppy a second later, tail high and wagging and very pleased with herself. The vet techs had all given our girl, who loves attention, a round of applause for her being such a brave girl with her nail trim. It was such a positive experience!

If I could give Central Saanich Veterinary Hosptial 17 stars I would! I had a sick chicken and…read morehad no luck after contacting numerous vets to make an appt. They offered me an appt that day. Upon arrival, they put us in a room right away. Since the chicken had to be put down we were given a special quiet room for euthansia just for us. The staff were so kind, thoughful and efficient. The vet was so kind and explained everything they would do. When it was all over, the put the pet in a special dignity bag. I couldn't have asked for better help. If I ever have a sick chicken again this is the only place I would go! Thank you Central Saanich Vet Clinic for being there when we needed you and doing everything in the best possible way.

I am extremely pleased with this Animal Hospital and I will continue to take all my three dogs…read morethere. The staff is kind and Dr. Heather James is the best vet I have ever gone to. 5 Stars for sure.

I am loving this veterinary practice. Two vets, lots of staff. Very caring. They even called me at…read morehome to follow up on my dog's progress! I have never had that kind of service from a vet before.

We were in vacation on our boat and one of our dogs got sick. We were able to get an appointment…read morewith Garry Oak and they treated our girl for the day with in fluids and got her back on the road to recovery. They followed up a couple times with us to make sure she was improving and didn't need further treatment. For being strangers, the entire staff was thoughtful and empathetic. In addition the price we were charged for X-rays, doc visit, fluids and meds was very reasonable. We highly recommend them!