I made a call to inquire about their services for my family member and they took a detailed message…read moreand said I'd hear back from them. I never heard back so I went elsewhere for help. TWO MONTHS after my call to Comfort Keepers they returned my call ! I told them, are you kidding? Then they called back a month after that like they had never called me previous. I would never hire caregivers whose owners cannot manage taking and returning something as simple as a phone call.

Comfort Keepers did a great job caring for my mother with severe dementia. They were always…read morethoughtful, caring and professional.

My mom and I met Patti and Heymi through Americare…read more It was amazing how both of them are so understanding, loving, caring, and professional. If you or your love ones need any professional home care, I would very much recommend Heymi, she is simply the best person who I trusted with my mom and if I ever need if her assistant, I would love to work with her again.

Hi Sally and everyone, Sorry ive been away for so long with my twin babies. I wanted to give you…read morethe best review ever. Americare is the most caring company I have ever worked for loving people and everyone in the office are great people.

We had a caregiver named Katie and she called out three times in the month we had her. All less…read morethan an hour before her shift. The company sent a text, not even a phone call that she called out. How she has worked there one year, is beyond me, shows poor mgt of the staff if they allow these callouts to leave their clients stranded without care. Would not recommend!

I'd give 10 stars if I could. Top quality staff and caregivers are all pro's. I recommend them to…read moreanyone needing in home care help.

Best Home Care agency, the company puts Families and their caregivers first. They are so supportive…read moreand reliable when you need them the most. Calling in and asking questions is always helpful. They have a great staff in the office and the best caregivers. You know your loved one is in the best hands when they come from ApexCare.

Poorly trained caretakers. No accountability or oversight from Apex management. No communication…read morefrom care team regarding health and safety of clients. The office staff seemed nice enough but the folks they send out in the field are inconsistent at best, and incompetent at worst. Under their watch, my mother was hospitalized for a preventable condition. When I asked them what happened, nobody even bothered emailing me back. Do not trust your elders with this company. I wish I hadn't.

Bringing Gentiva to help me with my husband was the best experience I could have asked for…read more Everyone who cared for him was personable and professional, cared for my husband with respect and always spoke to him and myself with compassion. From the first time I called and spoke with staff to set up this added care to the last days I never met anyone who I disliked. Great job Gentiva please keep up the good work.

Gentiva home care has the most incompetent staff I have ever encountered. My grandmother broke her…read morewrist under their care, staff would leave to go to the car to smoke, staff would forget to feed my grandmother and would take naps on the clock. I feel sorry for anyone who has a family member under their care. We went through at least 8 different caregivers and they were all just as awful as the previous one. I would love to sue this company for their negligent staff. DO NOT HIRE THIS COMPANY.

My mother has been very well cared for by this company. They treat her with such kindness and…read morecompassion. Our concerns are always acknowledge and addressed. They take her everywhere from doctors appointment, hair appointments, to a lunch date out. They are much more than a caregiver they are like family. I would highly recommend this service.

From the owner: Being alone most of the time can be a big source of misery for some seniors. Sometimes the right…read morecare you need is just having a friendly, caring companion who visits regularly to sit, chat, and socialize with. With companion care, our caregiver will keep your loved one socially active and engaged at home. We can also accompany them to social events, to visit family, or to their favorite places. Going out doesn't have to end when health issues get into the way. Companion care gives seniors someone to socialize with and gives your family someone to rely on.

I still stand behind everything I wrote in my previous review. My father continues to receive…read morecompassionate, loving care from the incredible nurses, CNAs, therapists, and physician at The Ranch. They know him, they genuinely care about him, and that means the world to our family. That said, I have two concerns that I hope management will address. The first is the decision to convert one of the rooms into a three-bed room. Quite honestly, it is simply too small. There isn't enough room for three patients, their visitors, wheelchairs, walkers, and the staff who need to care for them. The patient in the bed nearest the door has people constantly squeezing past, and visitors often have to step out of the way just so others can enter or leave. With three televisions competing for attention and conversations happening all around, the room often feels chaotic rather than restful. When a physician, nurse, therapist, or other staff member comes in to provide care or transport a patient to therapy, the room becomes so crowded family members often need to step out just so everyone can move safely. Maneuvering wheelchairs and walkers in such a confined space is difficult, and there is very little privacy for conversations about a patient's care. Even as visitors, we often find ourselves speaking in a low tone of voice because we don't want to disturb the other patients or interrupt their care. It creates a crowded, uncomfortable atmosphere that doesn't feel conducive to healing and, in my opinion, could become a safety issue if there were ever an emergency. My second concern is staffing. This is not a criticism of the staff themselves. Quite the opposite. They continue to be some of the kindest, most compassionate people we've ever met. My concern is that they appear to be carrying an impossible workload. They are constantly moving, always helping someone, and rarely seem to have a moment to breathe. It breaks my heart because these are exceptional caregivers, and I worry that they're being asked to do too much. I truly hope management recognizes that the people working here are this facility's greatest asset. Please don't stretch them so thin that they burn out, and please reconsider whether that three-bed room is really in the best interest of the patients. We remain grateful for the care our father receives, and we still recommend The Ranch. I hope management views this review in the spirit it's intended. We continue to trust The Ranch with our father's care, which is exactly why I'm taking the time to write this. These concerns aren't meant to criticize the outstanding staff--they're meant to help preserve the quality of care that makes this facility so special :)

The nursing staff at this facility are clearly overwhelmed, overworked, and experiencing burnout…read more Chronic understaffing and unreasonable patient-to-nurse ratios are putting an enormous amount of pressure on the nurses and compromising their ability to provide the quality care patients deserve. Management needs to take responsibility and take meaningful action to address the staffing issues instead of allowing nurses to continue carrying an unsafe and unrealistic workload. The high staff turnover is a clear indication that something needs to change. Nurses should not have to constantly work short-staffed, skip breaks, and struggle to meet every patient's needs because there are simply not enough staff. The nurses and patients deserve better. This facility urgently needs to improve staffing, workload distribution, and management support before the situation gets worse.