From making the appointment to the plumber coming early True Plumbing was kind, patient, and…read moreprofessional. Inacio thoroughly examined the plumbing situation in our old townhome and gave me options for the clogged toilet. He started with the least expensive procedure and was going to work his way up to more complicated ones, but thankfully, the first procedure worked!! He explained everything he was doing and why and answered all my questions. He even showed me the proper way to plunge a toilet! Thank you Inacio and True Plumbing!

If there was a "Zero", that would be our rating. From initial call to invoice, to calling them to…read morediscuss our dissatisfaction. 1). We ask to Be made aware of quote prior to any repair so we could make a decision if cost to repair was more than installing new. This didn't happen. 2). What our tenant stated about the repair was not what was stated on their invoice. 3). Cost vs what was done--$$$$. 4). When contacted to discuss our dissatisfaction, nothing could be done--cost stood as estimated of which we NEVER got to discuss prior to proceeding. DONT trust their website! Dissatisfied customer!! We'll NEVER use this company again.

This company installed by water heater in mid-April 2025 and we discovered a water in our leak pan…read morein November 2025. We paid $2,500 for the installation of a very small water heater in our condo back in April. Fast forward just 7 months to November and I texted the owner Ron to see what could be the cause of the leak. He said most likely the HVAC, but we looked ourselves and could not find a leak. It's tough when you have 3 kids. He said he'd come by for a service fee (but did not indicate cost of this "service" fee). He charged $300 just to come look at it, and it was indeed the HVAC. The HVAC guy came in the next day and stayed for over an hour and took care of a cracked PVC pipe for less than the 5-minute service call of Emerald Coast Water heaters. I have bought and sold several properties and NEVER been charged so much for a service call. I asked politely if I could whittle than figure down to $200 (which is very fair) and the owner refused. He then proceeded to add a $30 late fee to the bill after just a week. Avoid this company. Highway Robbery ! $300 for 5 minutes.

Ron came out to our property to fix a back flow preventer and charged $1,800 for an above ground…read morejob. My main issue when I asked for a breakdown of the charges was when he gave me 3 different prices for the part...$800, Then $900 and finally $1,000 in text. My problem was when I conducted a simple google search you could buy the exact same back flow preventer for $400-$600. Then he proceeded to tell me he spent 4 hours on my job. Unfortunately, I was able to witness that was not the case from cameras on my house. I would have been fine if he would have offered a simple gesture to remove even $50. Bottomline he is way overpriced for the work he does. On top of that I do not like being misled. It would have been nice to have a heads up that this was going to be an $1,800 job. I was not in dire straits as the house was vacant. I have since spoke with 3 plumbers that would have all done if for much less. I definitely would not recommend working with this individual.

I called them twice, two different days, and left a message both times. I am still waiting to hear…read morefrom them.

FIND ANOTHER PLUMBER! I highly suggest NOT using this company. I was contacted by phone/voicemail…read moreover one year after selling my home and was told that I had an outstanding bill. I sent receipts for every bill I had incurred with the company and had paid. 20 months after the date of the 'bill' in question I requested a copy of said bill. I was sent a copy of a bill that had been sent in an email in 2020. It was not an "on site" bill with my signature as other bills were, it was a computer-generated invoice. When talking to their agent on the phone I complained of harassment, and she told me it was not 'harassment' until I was contacted 3 times a day. Wonder how she knew that??? Ummm, not her first go round evidently! Now I have to spend hours again going through 2 year-old year old records to verify that this bill was paid/not paid. AND receive voicemails from them daily! A.J.'s Plumbing is definitely not worth the lousy bookkeeping, customer service and headache!

Great experience with Martin who was the technician who inspected my pool for leaks. He pressurized…read morethe pool and video taped dye he dropped into the pool being drawn into hairline cracks in the pool bottom. The video along with photos and a report will be used with my pool resurfacing firm for proper repairs: well worth the money & would use Hydro Scout again.

There was running water at the end of our property next to a sewer drain. We were not able to…read moreidentify the source and for some reason the local water company and utility company wouldn't come out until the source was identified. We called Hydro Scout to see if they could weigh in. Trevor Stark was dispatched and was pleasant and helpful. He was able to confirm that the source was not our sewer line or the reclaimed water system. He immediately called the local water company and as a result they arrived within an hour, found the leak and repaired it. Although we needed to cover the cost of this service call, Trevor helped escalate the issue and help get it repaired quickly.

Never got back to me. Why use yelp or other services if your not gonna respond. Remove yourself.read more

Excellent honest service, great value, and quick communication. Sean not only fixed our hot water…read moreheater, but also showed me how to repair it in the future. His service fee was half what others charge in the area (believe me, I've looked) and it is subtracted from the overall repair. He responded very quick via Yelp and text and was very punctual. In a time when good service is far and few between, I'm thankful for such dependable work!

We had a backup and Jonathan came out to resolve. We agreed to a camera inspection and rotor. He…read moretold us that there was a break in the line and that we needed to replace it. He told us it works be $25k. When we didn't immediately agree to get the $25k in work done (who doesn't get a second opinion for that much work?), he informed us that we had to pay extra for a copy of the video!! The rotor and "camera" cost us $749. The next day, I called him asking for a copy of the estimate bc I hadn't received it via email yet. He said that he doesn't give written estimates bc we might use it to get a cheaper quote from someone else!! We didn't use the water at all until we tried flushing once the next day. The backup was back, which wouldn't be too surprising if there was a break. We called a different plumber. He did another rotor and camera for $400. He didn't find a break. He also provided us with a copy of the video and a written estimate if we wanted to replace the cast iron. We watched the video. The pipe is in surprisingly good condition and there is no break. It's unclear what caused the backup. It's been over a month and there has been no further issues. I called Jonathan and asked to see the video showing the break or a refund of only the cost of the camera. He repeatedly *insisted* that he never told us that there was a break and that he only told us to jet the line. No wonder he refused to provide a written estimate. Fortunately, I had the payment receipt which mentioned the break. He then started to discuss not charging us for another camera if we hired him to put in a cutout. I declined and he said that he'd call me back in half an hour. He didn't call back. When i texted him late that evening, he demanded to see the video showing no break. Why does he want the video showing no breaks when he insisted that he never said that there were breaks? Maybe I should have sent it to him, but he had already gaslit me and now he was moving the goalposts. I told him I'd play if for him if he came over, but I wasn't going to email it to him. He refused. I told him that I'd send it if he sent the video showing a break. He didn't respond (this part was over text). I have no evidence that he even did the camera. His rotor job appears to also have also been subpar considering the backup reoccurred so quickly and the pipes are fine now that another plumber rotored them.

This company was recommended by a property manager and I was very satisfied with the service. I was…read moreable to get an appointment quickly. Henry did a great job installing our water heater. He also explained the warranty. He cleaned the area and moved everything back where we had it, he was respectful and professional. I contacted 3 other companies, but this one had the best value and they even offer a military discount! They had great reviews as well. Overall I would recommend this company!

Thanks so much to Whitehead Plumbing and especially Tim for such a great job installing my water…read moreheater. Tim was so informative and efficient!! Would definitely recommend this company!

Our A/C was making terrible noises and we called Whitehead. The technician did an inspection and…read moresaid the motor was going out. The good news was we were still under warranty so the replacement cost was reasonable. Parts had to be ordered and the company worked with us to find a date and time at our convenience to do the work. Nicholas, the technician, was always on time and very efficient.

I wanted to have my whole house replumbed as it was over 20 years and the copper pipes in the…read morefoundation were starting to leak. Holiday Beach mechanical was one of 3 companies that I asked for a quote, Casey came out, took pictures, worked up the quote, and was professional and fast. They were not the most expensive nor the cheapest, but they were the most professional and said they could finish in two days. They came out and the 2 plumbers were courteous and quick! The job was finished as promised and I was very pleased with their service. PS A few months later I noticed a leak in my master closet, they sent a technician who had to reopen the wall, found the source, fixed it at no charge. I now need to get someone to fix the wall but they came out quickly and corrected the leak.

Replaced my 120G water heater with an 80G. Finished the…read morework on time as scheduled. Very good communication. Very reliable.

Very professional! Did a great job! Will definitely us him again. On time (actually early).read more

Rich arrived on time and completed the 3 tasks I had requested plus one I thought of when he…read morearrived. He did an excellent job of doing all 4 projects. It was grand to have these things repaired/fixed. I told Rich, it felt like Christmas morning! Rich is polite, courteous, and his appearance is superb! I highly recommend Rich for your "handyman" jobs! You will definitely be pleased. And his work is reasonably priced. I have him scheduled already for another job!