great services and loved the rental it was an amazing experience thank you so much we had the best time ever

1037 S. Waccamaw Drive - VERY DISAPPOINTING! DO NOT stay at this property if you are looking for a beautiful, clean house! As soon as we walked in there was a terrible smell, not sure if it was smoke or burnt food! Either way a thorough cleaning would have helped! Not even close! This property was filthy! The first thing you see is the living area with disgusting, filthy, ripped furniture! We were literally shocked that they would even rent it this way! Through out the vacation we had to have the furniture covered with sheets to sit on it! The one chair was literally broken! Sheets from the "linen package" were left in plastic bins in the living rooms, when we went to make the beds the mattress pads were stained and dirty! We called immediately and were told they would send some from housekeeping. She came but basically nothing she could do, had someone else come to vacuum and mop the kitchen floor. She called to have someone bring mattress pads. She agreed the property was not clean, sand and dust on the dressers, mattress pads, stains on furniture, sticky food on floor, bugs in the fridge. They said they would bring clean mattress pads which they never did. When I called again on Monday and spoke to someone again on Monday he didn't do anything either. I told him we spent the first evening of our vacation cleaning and at Walmart buying mattress covers, cleaning supplies and candles he said he was surprised as they had not received other complaints! He said he would speak to the owner. Still no return call, I called again Thursday and offered to email pictures and explain what we were dealing with he said that would be good and he would "speak to the own..." He did call back Thursday evening and left a message while we were at dinner and saying he had not heard back from the owner, "he must be speaking to the home owner and as soon as he gets back to me I will give you a call." It's Sunday evening, we have returned home from our trip. I have heard nothing but they will be hearing from me again... I gave one star for the location, beach front and the outside of the home. However, pool was never cleaned had Aton of sand in it when we got there and even more when we left. Grill is disgusting...do not plan on cooking on the grill because no one cleans that either! read more

You've got to be kidding me. These people have a mandatory "Accidental Damage Waiver" fee of $200.00. I ask if you could opt out and was told 'No you would be surprised at how things can break. You know, like accidentally knocking a TV over or something.' I said 'Is it refundable, when nothing breaks?' "OH no mama, we keep it." I can go to at least 2 other vacation rental places, that do NOT extort money from their guest in this manner, and save $30.00 bucks on the Administrative Fee, Booking Fee, whatever you want to call it. We're noping out of using this greedy, perhaps unethical, business and will be booking through someone else. read more

We've been renting Sea Suite through this company for 5 years and love the location, layout and amenities. This was the first year that we had some issues but have chosen to rent this home again for next year. read more

Very lengthy review... Check-in process was fine. Front office staff are not the friendliest. Arrived on property to find the house unlock with the door opened. Housekeeping left a vacuum cleaner in the middle of the hallway. Treasure by the Sea House is a lovely oceanfront 7 bedrooms, 7 & 1/2 bath home in excellent condition. Great outdoor space which everyone thoroughly enjoyed. Upholstery furniture in the 1st & 2nd floor family rooms are heavily soiled & stained. Spoke with realty company about having the furniture cleaned but to no avail. After three calls, I never received a follow up call stating next steps. The 1st floor furniture was so soiled that we used sheets to cover it since we were so embarrassed for family & friends to see how stained it was. The cleanliness of the home was horrific. In light of the Covid pandemic, it was obvious the property is not being thoroughly cleaned after check-out. It was by far the dirtiest, dustiest property we have ever stayed in. Dust was noticeable throughout the entire house, furnishings, baseboards, air vents, etc. The kitchen vent hood & kitchen blinds were greasy & grimy. Food crumbs were found on the kitchen counters. Cobb webs were visible throughout the house especially on mirrors, ceiling lights & fans. Master bed mattress cover, bedspread & pillows were stained. Hair was found in the master bed & in bathrooms. Master bath shower door track was extremely dirty. Purchased the linen package which included sheets for each bed & 2 towel sets per person for the total number of people that the house accommodates. Because of the quality of the linens, highly recommend bringing your own sheets, towels, bed spread or blankets. Notified realty company of the issues noted above and they sent housekeeping out to clean the property. One person from Housekeeping came 2 hours late on 10/25/2021 to address the cleaning concerns. She stayed ~2 hours and attempted to clean the house. She explained what I wanted was a deep cleaning which in my opinion, is basic housekeeping services. While she was cleaning, she was left unattended and unzip our luggage in the master bedroom. Luckily, I thought to put away valuables and cash prior to her arrival. A full team should have been sent to do a thorough cleaning. Needless to say, my husband and I ultimately ended up thoroughly cleaning the house, blinds, baseboards and etc. I was so disappointed to spend a full day and a half cleaning on vacation. Definitely was not what we expected on a costly vacation. read more

We were delighted to find an oceanfront house in Garden City, SC, to host our large biennial family reunion. The house is named Summer Salt and managed by scbeachrealty.com. We booked the house in August 2022 for the week June 10-17, 2023. We knew there was no elevator in the four level house, but we were surprised to find the general condition of the house was poor. it looked like there had not been ordinary maintenance for quite some time. As we unpacked and settled in, family members began noticing issues: very slow bathroom sink drains, some sinks without stoppers, very poor water pressure, threadbare sheets (some even had holes), no hand towels, doors to main level porch were difficult to open and close, etc. There was only one sink in the huge kitchen, making it inconvenient to prep meals and clean up after for our large family. Mugs, pots and pans, crockpots, etc. had to be washed before using, greasy fingerprints everywhere. We paid a premium price for a sub-standard house. I called Beach Realty at 9:15am on Sunday, June 11, to ask for assistance with issues. They never returned my call. Last Fall I called Beach Realty to inquire if Summer Salt sustained any damage from hurricane Ian. I left VM messages and emails, no response for months. Once your rent is fully paid, they forget you exist. I would never recommend using Beach Realty for any rental, Summer Salt or any other. read more

Was absolutely horrendous dealing with this company. Not only are they extremely disorganized and unable to keep records, they are incredibly rude and dishonest. I would NEVER recommend working with this group. It took me 20 calls back and forth simply to receive a no after I sent over all my credentials and information. Went to extreme lengths to cater to them and provide them with sufficient info and they were still incapable of communicating properly. Told me they would call me back several times and after waiting for DAYS I would have to call back myself and they had no idea who I was or my reservation info despite speaking to them prior in the week. Get organized, keep records and do better to service your clients. This company is a JOKE. read more

Beach Realty far exceeded our expectations with our rental property this past holiday week! We stayed in Carolina Dreamin' in Surfside for a Thanksgiving family gathering. The ladies in the office were all super sweet and personable. They went above and beyond to make our check-in fast and informative. And the check out was just as seamless. The house itself was absolutely perfect! This realty company also has a top knotch cleaning crew...our rental was immaculate! Highly recommend Beach Realty! read more

We rented a Shore is Perfect the week of September 14. Upon checking in the house smelled of mold and mildew. We alerted the rental company who sent someone that claimed they couldn't smell anything. It was awful I had to go out to buy candles and air deodorizer (beach did reimburse me). However, it didn't help. Overall we made the best of the situation. The rental company claims that I was the first to complain about this. However, in the guest book their were complaints about this. Beware as Beach claims this is a luxury property. read more

Specific to Key Lime Pie rental May 23-30, 2020 The house location is great - off the main road, one street over from public beach access, fairly quiet residential neighborhood. The pool is nice and the backyard is private. The pool furniture was dirty - as if it was never cleaned after the winter - and haphazardly scattered in the backyard. We would expect an organized, welcoming arrangement of clean pool and outdoor furniture. The Beach Realty office was very responsive, unfortunately we had issues throughout the entire stay with the house. The elevator did not work when we arrived. Maintenance came and fixed it three times, with the third time being a power issue, and it did not work when we were checking out. So the elevator was useless. The house has experienced a significant water leak. There is visible wall, ceiling and door damage, and the wood floors on the main and second floor are cupped, and there is a moldy odor. The carpets are icky, and the home owner did not provide the temperature control and thermostat for the top floor air units, so that floor was not usable until the third day. The king bed on the top floor had broken slats, so it felt like a human taco. Once the slat issue was fixed, the mattress was revealed to be at end of life - it would go completely flat on the sides, so you always felt as if you were going to roll off. Over all, plan on one less bedroom/one less king bed than advertised, and a house that has seen better days. We have been renting through Beach Realty for 10 years, and this is the first time we have been disappointed in a home. We'll try again, but definitely not this property. read more

House was not maintained. Dryer was broken when we arrived, each day Beach Realty said part was ordered on Monday and will be in Tuesday than Wed. Finally arrived Thurs. I had to wait at house while family was at beach. Turns out part was in but Beach Realty never approved it so it couln't be fixed. Kitchen sink hardly had any water pressure and whistled when turned on. Maintenance man said it had to be replaced but would take time.Over 20 light bulbs were out. Only partially fixed. Sheet never put on one bed. Refrigerator temp was up to 55 degrees at times.Screen doors had torn screens, when fixed old screens left behind. Cigarette butts left on porch. Rockers on Porch needed repair and painting. Its a shame because house, furniture, and amenities were beautiful and in a great location. Pool and Beach were the best of any house I have rented. They did not maintain a beautiful house. Paid $14,000 for a week. Did not expect such poor attention to detail. Fabulous House, Very poor management read more

Same issue as discussed previously. Rented the same house 3 years in a row. Had beach erosion equipment for 2 years without so much as a warning before we got there nor an offer to switch to another house. I didnt spend $6K to spend a week to relax to hear heavy equipment 24/7! 2nd year closed our access so begged for a refund. Gave us $250 only if we rebooked with them. So this year had a pool that had tanked and after 6 calls and 4 days finally got it fixed...of course no refund. Other small issues with the house and just needed basic repairs. I wrote a very honest review of the home and gave it 3 stars and of course, Beach Realty didn't post it. The home was Fins Up with 58 perfect reviews which is crap!!! They did not fix issues that we had complained about 3 years before. I agree with others here this company can be deceptive and will forget about you if you have an issue or post a "not so perfect" review. read more

On June 7, 2011, my family and I were renting a beach house in Garden City. We were looking for another house to rent for our next trip, and five of us walked up to a property offered by Beach Realty. One of us went into Beach Realty's office (which is across the street from the property we were interested in) and obtained a key from an agent inside to look around. I knew others in my family would like to see the house, so I called them over. I took the elevator to the ground level to meet them. Seven more members of my family walked up from the beach and rinsed the sand off of their feet like normal, courteous people would do. I attempted to open the elevator door (which I just left), but it appeared to be stuck, so I pulled forcefully on the door several times. When I realized it was magnetically locked, I stopped. The next moment, an agent from Beach Realty walked across the street to us rapidly and belligerently firing off successive questions without attempting to give us a chance to answer. Here is how the nearly one-sided encounter went: "What are you doing?" "What are you doing to my house?" "What are you doing to my house?" "What are you doing to my house?" "How would you like it if I came to your house and jerked on the door?" "How would you like it if I came to your house and jerked on the door?" "How would you like it?" "How would you like it if I came to your house and jerked on the door?" "You're up here using my water, yanking on my door..." I was finally able to talk over him loudly enough to let him know we had the key, and were viewing the house. During our entire encounter, he maintained a belligerent tone. He said, "That was one guy, I wasn't expecting a herd of people." Condescendingly being described as a herd is derogatory. In Beach Realty's own brochure, the house is listed as "accommodates 26". At this point, there were 12 of us at the house. So, the agent's derogatory use of the word "herd" is indefensible. The agent walked away unapologetically. I completely understand the agent's concern for the property, but belligerence towards customers is a no-no. Aside from the fact that we were potential renters, you just don't talk to people like that, especially if they are in your city spending money and your business revolves around tourism. In a matter of 30 seconds, our level of interest in the house went from probable to being proponents of an all-out boycott of the entire Beach Realty company. The agent's belligerent attitude cost Beach Realty money--bottom line. Avoid this company. read more

I have a hard time even giving Beach Realty a one star, I would never again rent anything through them. Our family had been planning our vacation for two years to celebrate my granddaughters graduation, and as every one knows getting your whole family and all the grandchildren together is hard enough, only to have it ruined by Beach Realty renting the house next door to a whole bunch of young underage kids that drank all day, used the four letter word more than you can imagine and we had all of our young grand kids trying to swim in the pool next door but we had to bring them in so they did not hear what was going on. We had boys going to the bathroom off the deck and did not matter what time of the day it was either. The house Fins For Ever was beautiful and we would rent it again but not as long as this company is doing the renting, very thankful that the people who came to clean the pool said this is so wrong I would complain you should not have to put up with this. So complain we did and not once did Desiree apologize, a I am sorry would have gone a long way but it was as if we were inconveniencing the staff. We asked for money to be taken off because they broke our contract by renting to who they did next door, surprise can't even get them to call you back. Amazing how they are as nice as can be when they are renting the place but it is a whole different story once they have your money. read more

BLOODY Bedsheets!!! (see pics) And Beach Realty & Vacation Home Rentals does nothing! I leased "Footprints IN the Sand" vacation home on March 2016 for a vacation in September. The first problem occurred when I received a call from Beach Realty & Vacation Home Rentals explaining that the property was recently purchased and the new homeowner would not acknowledge my reservation. Beach Realty offered another home called "Footprints ON the Sand". I was somewhat reluctant to accept the alternative home because of its lackluster customer reviews plus the pictures that were posted online were not as nice as the original vacation home. I decided to accept "Footprints ON the Sand" because our vacation was quickly approaching and it was too late to make a steep change such as living accommodations. In retrospect, I wished I would have trusted my instinct (gut feeling) and went with another rental property management company. We arrived to a late check-in at 9:00 p.m. after traveling for 5 hours, so my family and I were very tired. We all decided to go to sleep without checking the beds which turned out to be a HUGE mistake!! The very next morning, my husband was making the bed and noticed deeply-stained BLOODY bedsheets. The bloody-stained sheets were leftover from the previous occupants! Side note: I purchased the Bath and Bed Rental Package for $300.00. I immediately called Beach Realty & Vacation Home Rentals and their office was closed so I left a voice message. During check-out, I mentioned again the Blood-stained bedsheets to the leasing agent, and was told the reimbursement of $300.00 would be applied back to my credit card. The leasing agent stated she was not authorized to grant the reimbursement but her manager would contact me to resolve the issue. I never heard back from a manager nor Beach Realty & Vacation Home Rentals!!! I called Beach Realty's office the very next day and no one answered so I left a voice message. I called again, left a few voice messages and sent emails, but again nothing back from Beach Realty & Vacation Home Rentals! They completely ignored the problem and made NO attempt to resolve it! In the end, I paid $300 for Bloody Bedsheets PLUS were put at risk for an STD and Beach Realty & Vacation Home Rentals does not care because they did nothing about it!!! read more

This was the first year we rented through Beach Realty in Garden City, SC. Overall, we were really pleased with our experience with the company. The staff was very nice and Desiree took the time to answer all my questions. They even accommodated a walk through of the property months in advance when it was not occupied. When we checked in there were a few items that needed to be addressed and they sent someone the following day to assist. Unfortunately, the high expectations we had of the house based on the excellent marketing pictures, video and reviews were quickly diminished. We rented at the end of the summer and that was very evident in the condition of the home. The house was filthy and needed much repair. We covered the stained couches and put sheets on the carpeted floors to avoid having to come in contact with the dirt and stains. Under and around all the furniture was covered in dirt, sand and dust. More concerning was that many of the doors including those to the outside were broken and there was a significant amount of mildew on the ceilings from the condensations from the air vents. We had 2 family members with asthma so this was not overlooked and a health hazard. The plantation blinds in most rooms were broken, the AC was hit or miss in the upstairs, the kitchen lacked basic necessities like pot holders, the built in grill was broken (although a replacement was provided), there were missing remotes to the TV / surround sound and the wireless network didn't work well or at all beyond the main floor. The home was well built, large and tastefully appointed. The beds were some of the most comfortable we had ever slept on. Quite honestly, it could have been the best house we ever stayed in if the property had been maintained and cleaned. It appeared the home was being used as just a rental and the wear and tear it has endured shows. With some TLC and cleaning, it would have been a spectacular house. So the main reason I write this review is because I often rely on the honest reviews of others, both good and bad, to assist in my vacation searches. Based on the pictures, video and reviews, I felt that the house was a perfect match for our family and that we were going to be thrilled to stay in a larger and newer home than we had in the past. Our family was so excited about the house. Come to find out, Beach Realty selects the reviews they want to post and which ones they don't want to show. Less than 24 hours after completing my review which was not bashing, but highlighted the positives and the negatives of our stay, it was removed from the website and replaced with a positive review. If anything, people should have an honest dipiction of what they are getting and not be deceived by selective advertising. Our feeling now is that they knew exactly what the issues were with the house and we're trying to sweep it under the rug with all the other dirt that resided there. I could not be more disappointed in the company, which is unfortunate because our experience with them was positive despite the house not being the same. My advise is to use caution if you chose to rent from them. read more