I'm writing to recommend this company. They are conscientious, friendly and professional. A…read morespecial shout out to RICHARD THOMPSON. He is warm, friendly, personable and very professional. You can request him when you call to make an appointment.

Gustavo is wonderful!! I had my appointment scheduled for a…read morefew weeks now, and a few simple questions were asked of me. The appointment was confirmed and I received text updates 48 hours prior to my appointment. The morning of the appointment I received a message with an eta for Gustavo. He arrived, and was kind enough to slip on shoe coverings before entering the home. The process was quick, and he explained to me where he sprayed and what treatments he did. This had been one of the easiest companies for home service that I have dealt with. From customer support, to the actual appointment and service tech. Pricing was very reasonable and it was one of the factors when making my decision on which company to choose. I needed preventative care, and it was exactly what I got. Highly recommend, and Gustavo is wonderful, he even played with my dog for a min.

2020- We just had another impeccable extermination treatment performed by Ray. A couple of years…read moreago, my husband and I had been battling a considerable roach infestation. We called Ray and he assured us that he'd be able to help us out. Since then, we've never had roach issues again. To anyone looking for an amazing exterminator that handles their work not only professionally, but also compassionately, look no further. Trusting Ray of Excellent Results is your answer. 2019-Ray is the best! We had a horrible palmetto bug infestation that wouldn't go away with any treatment products we could get our hands on at stores. We called Ray to make an appointment and have never looked back. He is a one man show, so you do have to be patient with scheduling. But his services are worth it. Top notch!

Excellent service and great communication through the process. Well explained to us how it works…read moreand what to expect

The best! I had a great experience with My Son & I Pest…read moreControl! Javier was always available and quick to respond to my calls and texts. His communication was excellent throughout the entire process, making everything simple, smooth, and stress-free. There were absolutely no issues, and the service was seamless from start to finish. I truly appreciate the honesty, professionalism and responsiveness. I would highly recommend My Son & I Pest Control to anyone looking for reliable, affordable, and professional service!

I chose My Son and I Pest Control and Termites because the pricing was very reasonable compared to…read moreother companies, and ultimately the price for the service was decent. Unfortunately, the communication and customer service throughout the process were extremely disappointing. My biggest issue was that I had to constantly seek out basic information that I expected the company to provide proactively. I was told I would receive an email with documentation explaining how to prepare my home for fumigation, including what items needed to be removed, what could remain, how to properly store food, what to expect during the process, and when I would be able to safely return home. I never received that information. I had to repeatedly reach out with questions, including having to ask for bags to properly store my food. Even on the day of service, I was still concerned about whether my food was being stored appropriately because I had not been given clear instructions beforehand. The scheduling and communication were also frustrating. I was initially given an 8 AM-8 PM timeframe, which is an extremely large window. I had to call myself to get a more specific timeframe, and even then, the company was delayed. I was told that it was "termite season" and they were busy. I completely understand that businesses get busy, but being busy doesn't prevent a company from communicating clearly and keeping customers informed. I also had questions about when I would be allowed back into my home and what the process would look like, and I had to continue reaching out for answers. Even as of today, there are still questions I feel I should have been provided answers to without having to repeatedly ask. At times, I honestly felt like I was bothering the staff simply by asking questions after my deposit had been paid. Communication through text messages was inconsistent and felt very disorganized. One positive is that the final price for the service was reasonable, although it was over $200 different from the initial virtual quote, which was another surprise. Overall, my frustration isn't necessarily with the service itself or the price it's with the lack of communication, preparation information, and customer guidance. When someone is having their home tented and fumigated, there are understandably a lot of questions and concerns. Customers shouldn't have to chase the company down for basic safety and preparation information. The service may be reasonably priced, but the communication needs significant improvement. I would strongly recommend providing customers with a detailed preparation packet/email, clear timelines, food-storage instructions, re-entry expectations, and proactive updates before and during the fumigation process. Price matches quality of service!

I will be recommending Royal Pest to all my friends in the area…read more I don't usually write very many reviews, but I feel like this is a business that I'm willing to spend a little time to write one. I'm so pleased with my pest service. Every time they come to spray my lawn or my interior, they are so kind and respectful. In addition if I ever have any problems, a quick call to the office is always answered by a very kind lady Marcy who is a true gem. For example, I called to mention that I saw some small pests indoors, and they were there within the week for an extra spray. Also, I am incredibly displeased with another service I bought prior to knowing royal pest, I'm sure everyone is familiar with Terminix. I already paid the initiation fee for termite control with Terminix, which was around $6000 for doing bait traps, but that is kind of where their service ended. Despite multiple calls to them, I haven't had any luck with having them come out a second time. I was thinking about switching to Royal pest for my termite control however, I already paid the initiation fee with Terminix and it doesn't really make sense to switch back over since I'm only paying a small continuation fee. But if I knew before, I would've used royal pest for everything. 5/5! 10/10 stars! Great company - Catherine Uthe

They were very responsive to my inquiries. We made an appointment for a free termite inspection. It…read morewas thorough and my technician Marc was friendly, arrived on schedule and explained our plan moving forward.

Amazing service. Nick was at my home same day for bee removal in back yard. Very professional and…read moreeasy to deal with. Highly recommend this company for your pest control needs. Thank you !!! AAAA +++++

Highly recommend these guys. I was looking for a reputable company (much like you probably are…read moreright now) and I came across Optimus. It's hard to miss all of the stellar reviews. I gave them a call and they sent someone out the next morning. Jacob came to my home dressed professionally and was very well spoken. He gave me his opinion on my ant problem and we discussed options for resolution. Once I came to a decision, he went back out to his truck and immediately started to treatment on my home. He was extremely thorough, respectful of my belongings, and mindful of my small children. We'll see what happens with the ants (haven't seen any since he left this morning) but for the company, itself, I have nothing but good things to say.

I had a consultation with Edgar -- he was extremely professional and knowledgeable! He assessed…read morethe problem as promised and gave me actionable steps. I was relieved to learn that the droppings I had in my laundry were not from rodents [phew] -- Edgar definitely went above the call of duty -- even making suggestions for the future, letting me know where the rodents nests and potential rodent nests on the property --- overall a GREAT experience! Definitely worth the value!

Such good and friendly service. Came out when they scheduled and that's hard to come by these days…read more Professional. Very grateful, Thank you!

Technician was very courteous, professional and knowledgeable throughout the visit. He inspected…read morethe interior and exterior of the home and described the steps he would take to spray the home as well as inspect the perimeter. Very happy with the service and happy to have found this company.

I used Barker Brothers to handle a pest issue at a property that I manage. The tenant reported the…read moreissue to me and within no time they had a guy down there analyzing the situation and formulating a plan. They knocked out the issue very quickly over the course of a few visits and my tenant was happy with the results. This is my second time using them and they delivered on both occasions. I would definitely give these guys my full recommendation. Definitely keep their number handy if you need reliable pest control services at some point!

I moved into my house in Hollywood Lakes (FL) one year ago. It's an old house, built in 1942, with…read morelots of cracks & crevices and it had open (exposed) crawl space for quite a while. Being so far east - close to sea level, it is my understanding that this can attract more bugs & rodents than average. Ugh. Gag. I can't. There were weird clear bugs & palmetto roaches scurrying about upon moving in. Called my old friend Hollywood Commissioner Kevin Biederman who has operated PPS for as long as I can remember - so at least 16 years. Not only does his business have an excellent reputation citywide but he is definitely known, widespread, for his honesty, fairness, decency & diligence. In Jewish, we would call him a "mensch" which means "good boy." Constantly doing & giving & serving his City. His whole family for that matter. Back to the bugs - He came once early on and once more recently after I was away from home for sometime. I have no bugs to speak of thanks to Kevin & PPS. Even though it's good guy Kevin, I automatically assumed upon his first visit last year that the nature of his services would require a monthly commitment to maintain. Another fixed household expense. Ugh. But NO, he told me to call if any recurrences and I still have no bugs. Truly. Had a rat in the garage recently. Called him freakingggg out. He came out PROMPTLY, set traps and returned unsolicitously to check em within a few days. Trap worked. No more rat. His chemicals (for my home's needs) are pet safe which is of paramount importance to me. I think it's rare in today's times to come across good old-fashion work ethic. I wish I could give more local businesses such a rave review. But staying local is always the way to go when possible. #ihearthollywood #homeinhwood

Reliable, excellent company, expert. I am impressed every time they come over. They ask about the…read moreproblem areas and then spend the necessary time spraying. This is the best possible company. I wholeheartedly recommend Kevin and his team.

Mateo was so good to work with. He answered all of my questions thoroughly and was patient. I…read morecalled him several times to ask questions leading up to the date my new home was being fumigated and he was always very responsive. I went in with a particular budget in mind and the job was actually less. The team did a wonderful job with the fumigation and I will definitely use them again in the future.

Rafael contacted me regarding my scheduling. He was courteous and above all punctual. The crew…read morearrived on time. They were all friendly and professional. I would recommend this company to anyone. I was satisfied with their service. I called a couple of businesses for estimates and this company offered me the best price for tenting my home.