My AC stopped cooling one day for no apparent reason. I called Cool Guyz and Corey came out that…read moresame day. He diagnosed the problem and fixed it extremely quickly and efficiently. Then another time I called to see if I could move some AC vents so that I could raise my ceiling. Corey explained how that would cause the air flow to the master bedroom to be reduced, so I decided not to do it. He is very knowledgeable and honest, and I would highly recommend Cool Guyz!

Scam artist. STAY AWAY FROM THESE TWO CLOWNS !!!. They try…read moreto sell you cheap equipment and offer you a free thermostat but want to rip you off !!!

I needed quick service due to electric issue and Cherry Bomb Electric came right out and resolved…read moreit within 30 minutes. Will definitely use again.

Called and was able to get an appointment right away. Arrived on time and wearing masks…read more Completed work and very fair rates. Very pleased and will use again.

Chris was personable knowledgeable fixed the problem quickly and was reasonable with the price…read moresecond time I used him would definatly recomend him

10/13/2022 - Just got a Facebook post from Chris Cook who tried to lecture me about the cost of…read moredoing business, tried to mislead everyone that this was not a justified response, and told me I would be "bashed" for telling my opinion. Here is my response to him. I won't be bashed about telling the truth. This is clearly an example of bad customer service. Have no problem paying for services rendered. Have no problem paying the service fee. Only have a problem paying for the attitude that was exhibited. Yes I do know what overhead costs and you are justified in charging a service call. This was a stop made between calls. We were told that you could easily stop by on your current route to check it out. You got an extra bonus here. I also know when a service person takes advantage. This is one of those cases. Of course this is all our own opinions. I will still never recommend or use you again.

We called regarding getting our AC ducts cleaned, as it's never been done in the 21 years we've…read morebeen in this house. Our original date had to be changed due to the tech needing surgery. Hey, things happen that are beyond anyone's control. They were considerate and professional enough to call and explain things to us, and to reschedule, instead of just not showing up. The tech took a bit longer than anticipated, but that's just fine with us...much better than a rush-job!! He was thorough, professional, and just an all-around good guy. We're VERY glad we found you!

All Air & Heat just serviced our HVAC systems again. They are the best! Great folks that work…read morewith you to schedule at a time convenient for you (and even send a text message to alert you the tech is en route), always prompt, professional and reliable! I wouldn't trust anyone else to service our HVAC equipment!

I was referred to Pingston by my realtors in July while under contract to purchase a home. I wanted…read morea quote for the replacement of the two prong outlets in the home with three prong. I was verbally quoted around 1000 dollars for the work by reception, which included installing GFI breakers and replacing the outlets. I scheduled this work to be completed immediately after closing on the home. After the home inspection was completed, I sent the report to Pingston and asked for a quote on what it would cost to address the electrical issues and also replace the two prong outlets, with the priority being the latter. One of Pingston's electricians verbally quoted me $750 for all of the work, and I agreed. On the day an electrician came to do the work, I talked him through what was to be done. He had the inspection report in hand, but I advised him to not complete some of the items as we would be remodeling and it would not be necessary. I also let him know that the outlets were priority. He said he would call me with questions. Four hours later I received a call that his work was complete. To my surprise, the outlets hadn't been replaced. I reiterated that the outlets were the priority for the job, but the electrician needed to go to another home. I called reception and they said would not be able to get back out to my place to complete the job for a few weeks. In addition, I would be required to pay more than I was quoted for all of the work. It felt very dishonest, and I would expect a reputable business to honor their commitment and make things right when there was clearly miscommunication on their part. When I made it home, I was not happy to discover that some work had been completed without my permission. It seems that the easiest tasks were completed (like disconnecting a light fixture), but what I had originally asked for (the outlets and GFI breakers) were ignored. I also discovered that a circuit had been disconnected for some reason, which caused the ceiling fan in my living room to stop working. So not only did the job get left unfinished, but they literally created another problem with my electrical. When I raised the issue with the office they did send someone out to fix it later in the day, but the entire situation could have been avoided if I had been consulted by the electrician on the day of (like he said he would) and if the office had properly communicated what work was to be completed to the electrician. I do not think anyone I interacted with at Pingston is a bad person. I had high expectations for this company as they had been recommended by my realtors, and they're certainly not cheap. But based on my experience and how everything was handled, I definitely would not recommend Pingston. They did take some money off of my bill, but at the end of the day what I had originally asked for was not completed. Spend your money elsewhere if you value a business that prioritizes customer satisfaction.

Similar issue as encountered by Kelly O in her August 2019 Yelp review. Word to the wise, get a…read moreWRITTEN estimate prior to starting ANY work. Keep an eye on both arrival and departure times. Be sure to have labor, materials and "commute fees" if any, CLEARLY stated AND IN WRITING. If you prefer to NOT pay a "commute fee", find another company.

I accidentally wrote a review on all Brevard Air and Heat. When My review was supposed to be on…read moreone of there competitors (with a very similar name). I apologize for this error and within half an hour they responded to my Yelp review. They asked why my review was so harsh and I went over why. It was a case of mistaken Identity. That being said they talked with me for 30 min answered all my questions and I have determined due to this conversation to seriously consider what they can do for HVAC needs. I would like to thank Terri for all her Help.

Jordan came out this AM exactly when he said he would and was very thorough and explaining to me…read morewhat is going on with my air conditioner and what my options are to resolve it. He was very willing to walk me through and show me different data tables and calculations that give him the reasons for our current systems problems.

Reynolds Air & Heat just completed a big job for me. New 5 ton unit, new ducts, the whole…read moreenchilada. From Start to finish...a top of the line unit that they recommended, followed by tearing out all the old ducts, and identified rooms that ran hotter than others. The result was complete custom ducts that resolved past problem areas in my home. I've never seen a team of professionals work so well together and they finished ahead of schedule. Zack Reynolds is a master of his craft and I cannot recommend this company highly enough to do them justice. Well done!

I had a complete AC unit installed. Ryan and his apprentice were very professional, kind and…read morecourteous. They installed the unit with no problems. They cleaned up and took the garbage with them. The owner Zack is absolutely a delight. He isn't a salesman. He basically lets you know exactly what you're looking at as far as price. And he was the least expensive. Use them. They're good

Franco came after hours and in the dark was able to figure out what was wrong, fix the problem and…read moreget us back up and running. We still need a new unit but he has us thinking with cool heads on next steps.

Very disappointed with our experience with Brevard Cooling & Heating. They had serviced and…read moreinspected our HVAC system approximately a month earlier, and we were told everything was fine and there were no issues. No mold or growth was mentioned to us at that time. When the system later stopped working, we opened the unit ourselves and discovered significant growth inside. We then scheduled another appointment specifically to get a quote for complete HVAC replacement. We were never told in advance that there would be an $85 service-call fee. The system was not turned on or serviced during that replacement-quote visit, which even their own invoice states, and the $85 charge was only disclosed after the visit was over. We formally disputed the charge, called the company multiple times, and never received a return call. After we disputed the charge with our credit-card company, we were told the $85 balance would be sent to collections. They have still not communicated with us despite our repeated calls and messages. We have filed complaints with the appropriate agencies. Based on our experience, I strongly recommend getting all fees and the purpose of any appointment confirmed in writing before scheduling with this company.