Beach Cities Rover fixed a problem I spent five years and over $15,000 (honestly closer to $20K) trying to solve. My 4Runner went from borderline undriveable to smooth and solid in a single day. More importantly, they're the kind of shop you can actually trust. For context, I was gifted 20-inch rims on a car that's supposed to have 17s. Sounds cool in theory. In reality, it turned my car into a rolling headache. Lift, spacers, constant shaking, grinding noises on turns, and every pebble in the road felt like a pothole. I went from shop to shop trusting different "experts," throwing money at the problem, and getting nowhere. Then I brought it to Beach Cities Rover. Jesse was welcoming right away. Alex, who actually knows Toyotas inside and out, took one look at my car and immediately knew what was wrong. He got everything dialed in, set me up with the right wheels and tires, tracked down a proper matching spare, and had the 4Runner driving better than it ever has. One day. After five years of nonsense. They also go way above and beyond. Jesse and Steve personally brought my old wheels and tires back to my place so I could sell them. That's not normal service, that's next-level. Big shoutout to CJ too. He's always quick to jump in and help, even when I roll in convinced something catastrophic is happening and it turns out to be minor. What really stands out is how they treat you over time. I actually wrote this review months ago and forgot to post it. I stopped by again today with a brake light out, pulled in unannounced, and they handled it quickly and had me back on the road without making it a whole thing. Same deal if I swing by for something small like tire pressure. They just take care of it. I don't know much about cars. I just want mine to drive well, feel right, and not try to kill me at 35 mph. These are my guys. It might be called Beach Cities Rover, but they can handle anything. If they were able to fix my situation, they can fix yours. read more

Beach Cities Rover - 2013 Toyota 4Runner Limited (finally driving the way it should thanks to Beach Cities Rover) - Auto Repair Near Me - Redondo Beach, California

i've been coming here for a few years ever since i moved from OC to SB. Great service from Alex, he is knowledgeable and provides great service. he always calls after he inspects the vehicle if you would like to move forward with the service and a quote. he also will provide his expertise and recommendation on if the service is needed immediately or if it can wait. I believe all my services have been done in 1 day so i've never needed to leave my car overnight. overall i trust Beach Cities Rover with my old land rover! read more

There is no other place. I will take my Range Rover. The owner and his team are honest, friendly, and amazingly skilled at not only fixing issues but helping to prevent them. I never have to worry about being up sold. In fact, I thought it may be time to replace my brakes and the reply was that I still had a certain % of pads left before they needed to be replaced. A couple of times I needed a ride after I dropped off my car within the city, and it was no problem. They've helped me with a rental. Their prices are fair and competitive and I know I'm going to get a friendly smile and a fun laugh while I'm there. Alex and Jesse are amazing!! read more

THIS PLACE IS Amazing. Do not bother wasting another moment of your time anywhere else!!!! Absolutely blown away by the amazing service I got here. Alex, Jesse, and the wonderful tech guy whose name I can't remember (so sorry) truly went above and beyond and I simply cannot recommend BCR more. Before BCR, I had always gone back to the dealership for service and been wildly disappointed with service and issues dragging on for weeks on end and getting charged ridiculous pricing. Today, I am so happy to say, the cycle has officially been broken! My sweet husband Bought me a beautiful new SE from out of state from a "reputable" dealer, and it arrived with the check engine light on, covered in dirt, weeks late. The entire vehicle was questionable and needed inspection from an objective source. I was so upset and disappointed by the entire situation - Despite my anger and frustrations, I called BCR for some help hoping they could come to my rescue - AND BOY THEY SURE DID!!! They not only saved the day, but went above and beyond. I will now never go anywhere else! (I hope you guys like talking to me, because I am officially a customer for life - you will be seeing me every six months to a year for my regular service, as I will drive a RR until I die. You will also be seeing all of my family members who also drive Rovers.) My experience was this: They picked up their phone on my first ring, immediately explained their process, and were SO TRANSPARENT with their extremely reasonable / inexpensive pricing right off the bat. I was in SUCH a bad mood when I called, and within 30 seconds of our call, Alex was able to calm me, reassure me, and handled the situation better than most husbands handle angry wives. 10 gold stars. Yesterday morning, I called at 8:05a, I arrived at 9:45a, and even though they were working on several other cars, I was greeted immediately with someone RUNNING up to my car, addressed me by my NAME as they were expecting me, and then to made sure that I got immediate attention with a friendly smile. I met with Alex who had me checked in & out in less than 3 minutes, all while making sure I had water & transportation organized. After leaving my vehicle there for them to diagnose, I was so surprised to hear that by 1:45PM that day they had ALREADY gotten back to me with updates, given the entire car and tech a thorough once over, and diagnosed the problem, and were calling to confirm I was good to go ahead with the not - so - easy fix. But of course they handled it perfectly. The car has a custom matte wrap on it (requires special washing) and even though the vehicle having a thick layer dirt on it from careless transport (it was supposed to be transported enclosed and the sending dealership dropped the ball on this) was NOT their problem, BCR got in touch with a detail specialist who was able to come out and detail the car while it was STILL IN THEIR POSSESSION and bring it back to a pristine new. ALL IN THE SAME DAY THEY INITIATED AND HANDLED THIS. 10 more gold stars. The car was ready for me to pick up in less than 24 hours from the time I dropped it off, and I didn't even have to ask them to move quickly. They understood the situation, made me a priority, communicated effectively and without wasting my time, moved with a sense of urgency, with full knowledge of all of the quirks of Range Rovers (IYKYK), and did a better job than any other actual Land Rover dealership I have EVER worked with. This same issue would have taken weeks if it was handled elsewhere (this is my 5th Rover and not the first time I have dealt with this problem, so I'm very familiar from past experience). I have never received the care, attention to detail, fairness, and seen the true knowledge of rovers as perfectly displayed as I just experienced. I typically dread scheduling service for my vehicle as it always is such a major inconvenience, and I always feel like I'm getting screwed over. BCR has eliminated that feeling for me, and I am SO relieved that I now have them as an amazing source to come back to anytime I need anything. Thank you, thank you, THANK YOU! NEVER THOUGHT ID SAY THIS to a place that's servicing my vehicle, but I'm actually looking forward to seeing you all next time!!! read more

Beach Cities Rover - Pristine & beautiful with no issues! - Auto Repair Near Me - Redondo Beach, California

Great customer service, explanation of repairs and help prioritizing what to tackle, fast, professional and cost effective. Took my 2018 Range Rover Velar to them on a Tuesday and it was repaired and ready by Thursday. Air suspension compressor, new battery and air filter. I'm out of my extended warranty and wanted to find someplace to take my car regularly beyond the dealership. read more

DO NOT USE THESE GUYS. 2 weeks, almost $4000 to fix the coolant system in my 2005 HSE and has been back to the shop twice. They do not know what they are doing and are patronizing and rude. Stay Away. You can see the arrogance in their response to this. Watch. read more

Take your Land Rover here!! They take care of you and your vehicle from start to finish. They have great customer service and the prices are great. I will be a return customer for sure. read more

Just had my 2019 Rover serviced and fixed with Alex and Jesse. They did a great job, found my issue, fixed it fast and at a great price. Honest business with the best customer service. I will be taking my rover here for as long as I own one. read more

I've been using BCR for years, they are the best! Even after I moved to Palm Desert I still find it worthwhile to bring my Rover to BCR. The crew there are professional, honest, and have done more than right by me every single time they have serviced my vehicle. Jesse, and his crew are the best. read more

I took my 2017 Land Rover sport for it's 100,000 mile service. Jesse and Alex did a fantastic job diagnosing and fixing everything needed. They found a leak in the radiator hose that could have caused many problems if undetected. When the service was complete this vehicle drove like it was new. I can't say enough on how satisfied I am. They are conscientious, honest and reasonably priced. I highly recommend Beach city rover to anyone looking for a great place to service their Rover. read more

Solid team, honest, reasonable! Great communication, fair prices. Took care of my 2017 RRS

Range Rovers and Jaguars.........................so pretty and luxurious but as with a lot of cars that are new and full of more electronics than the Space Shuttle Orbiter, it takes seriously well trained and knowledgeable people to handle such complex machinery consisting of mechanics, electric and drive train. Sure, if your car is under warranty feel free to go to the Dealership, you might get your car back in a month. At BCR, Jesse (owner) and Alex (Service Manager) have your back, they are upfront, honest and make those issues with your British luxury ride go away and you will be back on the road. What I like best about these fellas is that when you bring in your vehicle for an issue, they go the extra mile and inspect all the other points and advise you of what may come and thus recommending preventive maintenance. Personally, I brought in a Jaguar XK8 and it needed things, these fellas did not even bat an eye and now I have it back and it is better than ever. Clear and precise communication from Alex and Jesse made me believe in BCR. Strong Recommend from me and I am a car guy. read more

Beach Cities Rover - Jag XK8 - Auto Repair Near Me - Redondo Beach, California

The guys at Beach Cities Rover are wonderful. Thank you for the great customer service.

Shoutout Alex!! The most lovely helpful kind honest and professional people work here. Highly recommend. Got my Rover checked in like 10 minutes and I will forever get my maintenance done here! read more

Beach Cities Rover - Auto Repair Near Me - Redondo Beach, California

I can't recommend this shop enough! It's rare to find an auto repair shop that's this honest and trustworthy. From the moment I walked in, I was treated with respect and transparency. I came in for a coolant leak that I was told needed to be repaired from Southbay BMW. Alex, took a look, did the diagnostics, and found there was no leak! If you're looking for a mechanic you can actually trust, this is the place. I'll definitely be coming back for any future car needs. read more

The staff is incredible--super helpful and knowledgeable. This is my first Rover, and I won't take it anywhere else. If I could give more than five stars, I would! read more

Beach Cities Rover - Auto Repair Near Me - Redondo Beach, California

Jessie and his team are fabulous. I can say with Service the one thing that you want to be sure of is honesty and a great work!! I have full confidence that I can hand Jessie my key and my vehicle will be in great hands !! I would recommend them to anyone and his knowledge of Range Rovers is exceptional read more

Alex and his team are great. Responsive, honest, professional and a super friendly staff. I would highly recommend.

BCR is one of the best. Jesse and his team do top quality work, keep the customer informed and are a great asset to the South Bay. I have known Jesse for 10 years and he opened his own business after the Land Rover dealership relocated to Torrance. I recently had a significant oil and coolant issue that required days of work. BCR kept me informed, allowed me to have a loaner car and even had my car detailed due to the nature of the issue. We own 2 LR4's and trust Jesse and BCR to maintain them both! I recommend BCR to anyone looking for honest and complete car service for Land Rover vehicles. read more

These guys are great. Helped me install new battery in less than 20 minutes. Very kind and helpful.

Alex is the bestest! Always takes care of me. But it's a smaller, barebones place with no lounge. That's ok for me bc the prices are reasonable. But just in case it makes a difference for anyone else. I don't really wanna talk about how awesome this place is because I don't want it to get crazy busy but do yourself a favor and see these guys. They fixed a hole in my tire and didn't charge me. Don't feel nickel and dimed or pressured into serviced I don't need read more

I've been a client of Jesse's for at least a decade, and I wanted to share my experience. Bay Cities is a trusted, tried, and true repair shop that feels more like a Mom and Pop establishment. You can absolutely trust them for all your Land Rover needs. Neal, CJ, Alex, and the entire team are top-notch--more than just professionals, they feel like family. You can trust their quality service, which goes hand in hand with quality work. read more

Jesse is the best! Hands down! My main complaint is that after I was told "bring it in now, we'll check it" (I've driven there on two occasions, which is over 15 miles), when I arrived, I was told to leave it or we can't check it now. I can't just leave it. Of course, this only happened when Jessie wasn't at the shop. I know the shop is busy and things can change in 30-40 mins. I wish they were closer. I use to get a rental car and I could just leave it. Even as frustrating as those two occasions were, Jessie and Leo are great to work with and they do a great job! On the other hand, I have left messages with Neil to have Jesse call me when he's available. Never heard back so I have to assume the messages were not relayed. I have recommended this shop to others. read more

There aren't enough nice things to say about this shop. Thanks to Alex and the incredible team at BCR, I was able to get my 2017 Range Rover fixed under an almost impossible set of circumstances. During the whole process, Alex maintained excellent transparency and communication while diagnosing a complex problem. He was able to get it all taken care of ahead of a looming deadline that meant we were able to take a road trip that our entire holiday season revolved around. Alex and the team will be the only ones I'll be entrusting my car's maintenance to. Thank you, BCR! read more

I brought my high mileage Toyota landcruiser to BCR based on a recommendation. I was extremely impressed with the service manager, Alex Dalziel. He took time to ensure that he understood my service request in order to communicate it with his team. He followed up with a phone call updating me of the mechanic's findings and next steps, cost, etc. The level of attention and communication goes a long way as I assess my options for my truck's maintenance. read more

Thanks Beach Cities Rover! Once again, Great job. Very professional service you can trust.

Alex is literally THE BEST! Customer Service is Perfect! So professional, so kind, so accommodating. I could not recommend this Auto Mechanic enough. They work on all makes and models. Very pleased that they are able to provide amazing and pristine service for our Lexus's. Do not hesitate to give them a try!! No job is too big or too small and you will always be greeted with a welcoming Smile! read more

Recommended to me and they didn't disappoint. Very quick, honest and fair. Great service for our rover sport. The diagnosed the problem and fixed it - mainly the brakes but some of the problems were things that the dealer could not figure out. read more

Great welcome. Considerate of my time. I just came in to have a dob programmed - it turned out to be just a battery. Appreciate their honesty .... Could have easily charged me for a full recode/pairing, but Alex was honest and didn't even charge me for the battery in the end. I will definitely be back for my next required service! read more

Now I have to give BCR a lot of credit for their work and hospitality. Maybe I got lucky with BCR last week but as I'm not a lucky person in general I would put everything down to BCR's philosophy of customer comes first! They really exceeded my expectations with turning around my vehicle inspection, brake and rotor renewal and wheel rotation. Well done guys on such a great job -- not too mention the customer care which was top notch. I'll be back!! read more

Took our vehicle in and couldn't ask for a better experience. Honest, up front service, and just a great bunch of hard-working guys.

Jesse and team were incredible, from house calls to large repairs, it's always been clear that they had my best interests in mind, providing fair prices and expert service. read more

If you have a land rover of any kind and live in the south bay, there is NO ONE BETTER!! they are the best. Honest, great service, over the top quickness, everything you could want in a mechanic. We trust them entirely! Thank you! read more

Stopped in this morning on a rainy Southbay day. On my way to South Bay. Land Rover happened to stop in here to see if they had a battery for my key. The owner graciously dropped everything he was doing, which included hauling a new engine to a RR. He put in a new battery while I waited. I asked for a bill he said no charge. Very gracious very kind. There's hope for this world it's a small gesture, but one that I'm sure isn't the first that he offered. read more

I can't thank these gentlemen enough. On a busy Friday, I ran to pick up lunch and came out to a completely flat tire. I looked up and I saw the entrance to Beach Cities Rover right next door. I was barely able to roll my car into their lot. I was having a really stressful day and was almost in tears. They immediately stopped what they were doing to help. I thought maybe I could just get them to give me enough air to make it across the street to Firestone. They told me no need, it was fixable. And they proceeded to patch my tire and had me on my way in less than 10 minutes. They were really sweet and professional. Will definitely recommend them whenever I can. Thank you for your kindness, even though you were very busy. You saved the day for me! read more

They helped me during the process with my insurance and to get parts and rental car approved Everybody was very friendly Thank you! Stanzy read more

Truly amazing customer service. I called in to make an appointment and was greeted with superb customer service - so friendly and helpful. I brought my rover in one week later and the drop off was easy. They performed the annual maintenance in one day, including replacing the back breaks. So happy I found Beach Cities Rover. Thank you! read more

I wish you had the ability to give 50 stars! The entire team at Beach Cities Rover is highly knowledgeable, professional and incredibly friendly. We have an older Range Rover and were treated with such respect and provided incredible insights on the repairs our vehicle truly needs, vs what the dealership was recommending. The team is communicative, up front, resourceful and informative as to what is happening in the process with your vehicle. I cannot recommend Beach Cities Rover highly enough! read more

I've known service manager Alex for years. Friendly, professional and honest. I've met several of the technicians and they are very professional and knowledgeable. The facilities and service bays are clean and modern. And they work on all makes of vehicles. Alex and his team take care of all the service needs of my daughter's Honda and my Lexus. I highly recommend them. read more

My Land Rover's engine imploded on the freeway. I called the local LR dealer and was told they could examine the car in 6 weeks. A friend recommended Jesse and Leo and Beach Cities Rover. They were life-savers. The car's extended warranty covered bumper-to-bumper repairs, yet that entry balked. The Beach Cities Rover team was of great assistance in procuring a re-built engine as addressed under the warranty. These mechanics are top-flight and were instrumental in repairing my car with far more professional and timely care than any LR dealership. read more