I didn't come to Mexico to eat at McDonalds. But like any bad tourist, I am perpetually curious…read moreabout the international version of any Mickey Ds. Typically, they're good and offer something unique / regional. This one on the other hand, was not good. In fact, it was terrible. First things first, I was appalled at how filthy the place was. I was under the impression that McDonalds did its best to appeal to the masses with cheap and convenient comfort food and also keep the joint sightly. The floors had this sticky grime to it like it hadn't been mopped / deep cleaned in awhile and the air was thick with this greasy musk. To make matters worse, the ventilation must've been out because it was uncomfortably hot. But no matter, my curious group of gringos were in need of some McFood, so we ordered enough to puzzle the turistas around us. Fish filets, quarter pounders, fries galore, cheeseburgers etc, a whole gamut of the menu essentially. We ordered drinks as well, but the ice machine wasn't working. Thank goodness the sodas were chilled. What really irked me was how unfriendly the service was. I am used to inept service in the fast food arena since I live in NYC, but this was as apathetic as it could be: counter folks barely acknowledged us and to no one's surprise, got our orders and totals incorrect. This place wasn't busy, but it did seem understaffed with a ghost crew working there. The sad part is, I've been to another McDonalds in town (https://www.yelp.com/biz/mcdonalds-playa-del-carmen-2). Although very mediocre, it still was light years ahead of this one. Lastly, we didn't find anything unique about the menu. Nothing regionally interesting to us, which was virtually the only reason we came to check it out.

Horrible Horrible experience. We ordered 4 different meals off the menu. Half the order came back…read morewrong but since we didn't speak Spanish, they weren't able to figure out what we were saying so we took the order back to our seat. There was no ice available for drinks. Half the drinks were out so you were only left with a couple options to choose from. They didn't have any straws. The ketchup dispenser was empty and there wasn't anyone available to help us unless you stood in the long line to order again. By the time we sat down to eat our food and fries were all cold. I orders the Big Mac meal and the meat on it didn't even resemble meat. The picture I posted shows the quality of the meat patty. WE WOULD NEVER GO BACK AGAIN. My husband ended up getting sick that night. Not sure if it was from McDonald's but I wouldn't be surprised if it had something to do with what he ate there.

Great food! Here for a spring break trip. Saw this wasn't too far from our hotel and off the beaten…read morepath. Reviews are right. This place is great. My husband got sirloin tacos off the rotisserie. I got a pollo plate. So good! We also added on guac, chips and a potato taco. Everything was great. Will come again. Sorry forgot to take a pic before we dug in.

We loved El Fogón so much we came back twice during our trip and that says everything. For a spot…read morethat's Michelin Guide-recognized, it still feels authentic, unpretentious, and very local. No gimmicks, just seriously good tacos. The tacos were packed with flavor, perfectly seasoned, and served hot and fresh every time. You can taste the quality and the technique especially in the way the meat is cooked and carved. Everything felt simple but done right, which honestly is what makes a taco stand out. The atmosphere is lively and busy (for good reason), but service moves quickly and efficiently. It feels like the kind of place locals actually eat at, not just a tourist trap with hype. We fully intended to try different taco spots around Playa del Carmen... but after our first visit, we couldn't resist coming back. When a place makes you change your food itinerary, you know it's worth it. If you're in Playa and debating whether it lives up to the hype it does!!

We were starving late at night after an adventure and this was one of the few places open. Good…read moreservice. It appeared clean. We took ours to go as we were also exhausted. The food was served fairly quickly. It tasted great and we were sure glad it was there! One star removed for the ice cream treats we ordered not even being half full.

Burger king was good, but there were many things that kind of got me angry (in my opinion don't…read moretake it personally because I actually love their burgers-) So first things first, everything was pretty clean and taken care of. However i was not able to go see the bathrooms so I can't say anything about them but thanks to Pete.D one of the people who have made reviews (please go down and see him if you are thinking about going here, especially for the bathroom!!!!!) There were tons of people here almost all tables were closed except for some crunched between people which were for two or on couches. The line was really long and people continuously entered ordering big amounts of food which made us wait longer, at least they had AC or else I would be making this 2 stars, I'm not joking. Now about the food i went here twice so I got the kids bag with the little toy inside and my dad got the chicken sandwich. I also got the ice drink in cherry flavor there was also grape flavor too, it was yummy but if you don't want to become a balloon then only drink like half and then save the rest for tomorrow!!!

The worst most disgusting bathrooms in Mexico. Apparently they don't clean it. The dirty toilet…read morepaper overflowed the trash and was all over the floor and no locks. Disgusting

I get it; it's all McDonalds regardless what part of the world you're in, but man these guys need…read moreto speed it up a bit.. at the end of the day it is fast food.. The food was good, I mean typical McMuffin breakfast, by the service was soooo slow.. took forever to place the order and another 10 min to get it.. Another remark, the bathroom.. I get it's a luxury, but there was no ventilation in a super tiny room, there was only 1 stall and not only was it disgusting cause it was not cleaned, you could barely move.. barely enough room from the door to the actual toilet and when it's all humid and things stick every which direction, that was the most uncomfortable area to try to move in. Heck, the gal that sold the ice cream at the entrance had more room to move than the toilet area.. I don't know if this is corporate or franchised but I think a better upkeep of the establishment would be nice..

We grabbed takeout and the tacos were delicious! The only small complaint is that it was slightly…read moreunder salted.

The pineapple salsa is unreal - is provided on the table and pairs incredibly with an al pastor…read moretaco. Sirloin tacos, queso fundido, and their margarita are also exceptional. Nice fast service, can get busy at night.

Had my hopes up on this place. Building was new and super clean. Only had one review which was 5…read morestars. I was let down just a little. Simple menu that was easy to read and order. So we thought. Ordered 2 combos with burger, fry and a drink and another burger with a large fry. We were brought 4 burgers and 2 fries. My Spanish isn't that good so it could have been our fault. I questioned the order when brought out but did not stress it. Fries were just ok. Nothing special and kind of bland. The burgers were good but that bun was so big it masked the taste of the meat. When I ate the extra burger I took the bun off. Much better that way. They are new so hopefully things improve. Service was great and the entire place, including the restrooms, was super clean. I hope they make a few changes and do well.

This place is Super Fresh. Reminds me of the famous "Fatburger" back in Cali. The fries are…read moreaddicting!!!

I had the best al pastor taco of my lifetime. It was amazing and I just couldn't get over how…read moreamazing it was. I ordered with a coke on ice and left there thinking I can't wait to come back. It's outdoors but a covered dining room. Service was great, prices reasonable. Highly recommend.

All I have to say is I died and came back to heaven... this food is to die for. I'm a sucker for…read moretacos

Had a maggot or small worm thing in my beans. 97% of the two plates we ate went uneaten and were…read morethrown out. Didn't even drink the drinks. Per my American standards this place is just not sanitary at all. I know we're in mexico but many other places to eat. Avoid

Amazing hole-in-the-wall, non-touristy taco shop. Had the Campechanos and the Cabeza (my favorite)…read moretacos and they were excellent! The salsa on the tables was also delicious and spicy. Super cheap!

This is a staple whenever we come down here. The tacos are great, the empanadas are amazing. My son…read moreenjoyed his nachos too. They have fans that help keep you cool and there is parking that makes it easy in and out. I would definitely come back and bring the family. Service was great!!!!

Food is good. Service is meh. Not very friendly. Sort of rude. Not easy on the wallet. Only digital…read moremenu and internet service is bad. Struggle to see menu and they dont offer solution to assist you if u cant open menu.

Came here for sopes and quesadillas on a whim. They were so good!!! The Tinga beef Sopes are to die…read morefor, and melt in your mouth. We weren't impressed with the Quesadillas which felt plain, compared to the Sopes. The gals here are rude and have an attitude, but the food is great.

Local Mexican restaurant in playa del Carmen. Food not expensive but you get to try out real local…read morefood. Most customers are locals except few tourists. If you are a tourist and interested in authentic tacos, quesadillas this is the place.