Dr. Alex Fischer is a really, really good doctor, awesome actually! I was amazed how she could just…read morelook at things that caught her eye and diagnose them at sight, even when I had not pointed to them for her to look at! We later laughed at how she sees bumps on people when she looks at them, and how she has made her husband receive treatments, too. She is a very nice, experienced, caring and personable doctor.
The people that do scheduling are good and efficient, too! But, the front desk that handles all of these wonderful doctors is not nearly of the same caliber in handling their patients. I was standing in line at the desk and was told to sit down and wait for the 2 people ahead of me to check out, and they would call me. I waited 20 minutes, well after the 2 people were served, and finally I walked up to an empty front desk to ask if they had forgotten me. They had. They are also big on using technology and your smart phone for appointments, rescheduling, confirming appointments and messaging you. Sometimes you will complete check-in, so you are confirmed, and then a day or two later a new request comes up for the same thing. This was not a pleasant process and left me wondering if it worked properly to confirm my appointment. It may be particularly difficult for older people who aren't as proficient with technology. I have 43 years as a computer engineer and still didn't care for the check-in process.
All of the doctors here seem very good, knowledgeable, friendly, and while they don't rush you, I was seen and diagnosed quickly and accurately by Alex, given a thorough explanation of my condition and a prescription that helped. One prescription was expensive and the doctor gave me samples for free, so kind. I also was able to discuss other things, moles and a skintag, and was happy with the treatment options. After I come back to do removal of these, I'll be back again to do a full body scan and see what else they find. I'm 66 and never have been to a Dermatologist before. I'll update this review if anything changes with my experience.
Great place, fantastic doctors, but could be better served by their front office staff.