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    Safelite AutoGlass

    Safelite AutoGlass

    (33 reviews)

    Very Disappointed With Safelite's Customer Service…read more We have used Safelite many times over the years and in multiple states, and our experiences had always been positive. Unfortunately, this most recent experience has been extremely disappointing. During a service appointment at our home, as the sun went down, the technician damaged our vehicle (lift gate latch and interior paneling cracked). The technician said the latch needed to be recalibrated by Dodge and the damaged panels weren't discovered until the next morning. We immediately began contacting Safelite, and initially a representative told us that Safelite would take responsibility for the damage and that we would not need to go through our own insurance. We relied on that assurance. Unfortunately, 18 months later, the issue still has not been resolved. We have contacted Safelite numerous times and repeatedly been told that the appropriate person has been notified, that someone would follow up, or that there is no record of our previous calls. We have spent far too much time trying to get a straightforward issue resolved. At this point, the lack of communication and follow-through is incredibly frustrating. It feels as though Safelite has simply hoped we would give up and consider the matter closed. We have not. We have been loyal Safelite customers for years, which makes this experience particularly disappointing. We expected the company to stand behind its work and take responsibility when damage occurred during service. I sincerely hope Safelite takes the time to review this situation and finally provides the resolution we have been seeking for the past 18 months.

    terrible guy came over to my house. You could tell he didn't want to do the work .. I pulled the…read morefront of my truck into the garage. He had 10 feet in front of them. In both doors opened and claim there wasn't enough room for bad things about them, but I will never use them again.

    Ayt Auto Clinic - Rear sealon trans

    Ayt Auto Clinic

    (43 reviews)

    I tried this place out and seen the red flags , but I messed up , they charged a customer $150 to…read moreput headlights in his car no special tools needed, that was one, they have older customers, 2 they getting over on them, 3 one thing is wrong and they make up the next, a older guy went off, so my dumb ass let dem change my oil pressure sensor, being lazy and they come to me saying it was hard and $260 out my pockets,ok I said well its good now, bs ,next day my rear seal is leaking, a week ago I just had the dealer dodge check my charger for seals and etc. No problems ,how is my rear seal screws hanging out with oil leaking, so I call down to the shop they wouldn't put the manager on the phone , so I had to trade my vehicle in because it was expensive to drop trans and the dealer notice. This was intentional we have video of the inspection no screw was loose. Getting a lawyer, stay away from this place!!! swim at your own risk beware of sharks

    I had a very frustrating experience with AYT Auto. While I will say the service was completed…read morequickly and the initial price seemed reasonable, things went downhill from there. At the last minute, the price was changed, which was already disappointing. Even worse, my vehicle was returned to me with damage that was not there before I brought it in. When I called to address the issue, the owner, Henry, was extremely dismissive and unhelpful. Instead of trying to resolve the situation, he told me my only alternative was to call the police. He refused to exchange insurance information and would not allow me to review any camera footage from the time my car was in the shop. Overall, the lack of accountability and professionalism is unacceptable. Use at your own risk I would not recommend this shop.

    BDR Glass - autoglass - Updated October 2026

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