BC MAGNETIC SIGNS : The worst customer service imaginable. I called these guys two weeks before christmas and asked." how long will it take to prepare 50 refrigerator magnets ? I was told I could have them in 2 or 3 days. "Great" I thought to myself, plenty of time before christmas arrives. I called again after a few days to see if they were ready. They gave me an excuse about not having the layout work all done for them and that it would require more time.
I told them i could not prepare the layout myself. They said fine...they would do the layout and it would be ready next week. Again " Great " or so i thought, it would still be ready in time for christmas.
They told me they would call me the next week when my fridge magnets were ready.
I waited till friday of the following week to call them and when i did they told me....oh gee I haven't made those ...now you will have to wait until after christmas. We dont have the layout and it is so much more work for such a small order.
I couldnt believe my ears ! the refrigerator magnet was just a small size business card magnet composed of my name phone number two logos and a little blurb about what i do.
It certainly didnt require me to create a layout ....its not rocket science. I gave them a christmas order two weeks in advance, twice i spoke with them on the phone and provided clear instructions in my email describing the look and what i wanted. I provided them everything they needed and they said they would do it in time.
They didn't even apologize read more