Took my Trek to this shop for a routine bleed of my hydraulic brakes. They are supposed to be a Trek dealer and repair shop. My bike was returned to me with no operative rear brake, which they claimed was because of a bad seal which was not available. They tried to tell me I needed a new brake lever. When I took the bike to a nearby shop, Thunder's Bikes, they were able to repair the brake and noted that it had been broken. I deduce that BC Bikes broke my expensive SRAM lever and wouldn't admit it. And they charged me for it anyway. Terrible. Terrible. Terrible. read more