If you're going to break down in Big Spring, on a road trip with your 87-year-old grandfather, at…read moreleast there is Knowlton Automotive! In addition to being totally competent, it's difficult to imagine a more gracious, honest, kind, and communicative auto repair shop. We were passing through town with limited time, and they prioritized our job so we could get on the road asap. Reasonable pricing, got the job done, and provided exceptional customer service.

I took my truck in for spark plugs and crank shaft position censor to be replaced and after leaving…read morethe shop my truck stalled 5 times on my way home which it's never done and now the oil pressure drops . The staff was very nice but they want to charge me again to check the truck out to see why it's doing this. Again this was not an issue before I took it in

We had a blowout 30 minutes outside Brownfield. I called Franklin & Sons. The tire is a special…read moreorder tire. They ordered it overnight and we on the road by 10am.

The absolute BEST! We got a flat in Big Bend National Park and called 3 different Firestone tire…read morebusinesses in Big Spring and Midland, because our next stop was Big Spring, TX. Franklin & Son was the only business that could get the right tire in time. They did so, then called us and notified when they had it. We pulled in on a Friday about 2:35PM and were out of there within a half hour. AND they put the spare back up under the the truck again! They did this work outside of the bays so we didn't have to unhook from our camper. SO fast, professional, and just all around outstanding!!! LOVE businesses like this one...

George & Richard were very friendly and fixed our van in a timely manner…read more Got stranded in Big Spring, TX heading for California. They helped us get a hotel and fixed the car quick. I'm thankful for them because because of them we made it back home safe.

I was moving cross country from CA to NC this past October. I decided to take a rest stop off a…read morerandom exit in what seemed to be the middle of nowhere in Tx. As I pulled off, one of my breaks failed. (Like screeching grinding metal and car lurching kind of failed.) I was a single female traveling alone with a pet and it was HOT out. I was four hours from my next hotel stay, and have physical disabilities. I was terrified. AAA gave me the number to G&M Auto Care. When I called, I talked to the owner, Mr. Leatham who was SOOOO nice, and pretty much already knew what was wrong with my car based on the description. I had my car towed there, and they worked on it right away. Mr. Leatham chatted with me and my pet bunny in the waiting area. He told me a story about how he was stranded once, and couldn't find anyone to help him. I knew he understood my situation. My car was fixed in under 2 hours for a very fair price, and I was able to make it to my next destination before it was dark. I am very grateful that my breaks failed on THAT exit, because I ended up at the right repair station, with an honest and compassionate person to make sure I was back on the road safely, and with piece of mind.

It took a while before I could find a mechanic that would even look at my car without charging an…read morearm and a leg for the diagnosis. Some even refused because it might be a bad transmission. The Mobile Shop gave me a very fair deal on the tow and diagnostic. It did end up being the transmission. He gave me a good deal on the part and worked with me on the labor. He even went above and beyond when he returned the vehicle. It was a big job and it took some time. I am happy with his work and have recommended him to my friends.

Charged $600 for a spark plug. Price gauging at its finest. Our company truck broke down on the way…read morefrom a job site this guy took us for what he could.

Well, I was visiting and needed to get car brakes fixed. Called Mike and he called me back and…read moresaid he had a cancellation and I could bring it in.. Got the parts delivered fast and I was out the door in a few hours. Great work and good communications. Will recommend this shop to everyone. Nice waiting room.

While traveling back from California and heading home to Louisiana, my family experienced a flat…read moretire. We made it to the first exit and this business was the first spotted. They were in fact closed upon arrival. Several calls placed seeking help, when Mike Baeza arrived. Without hesitation he came to the rescue, got our tire changed and got us back on the road. This man didn't have to do it as he was closed. He saw a family traveling with young children and helped. I would definitely recommend this business to ANY AND EVERYONE! Thank you Mr. Mike Baeza, your human kindness meant a whole lot and we're forever grateful! The world would be a better place, if we had more people like you in it!!

Always do an awesome job, tires, oil change , brakes , whatever you need, give them a tryread more

Went in for a basic oil change and fuel filter change. The guys were super nice…read more Well hours after I left the shop, the check engine light came on. I called the shop and they told me to bring it in to check the codes. I went by auto zone on the way and it threw 9 different codes..brought it into Don's and it threw the same code, but they insisted there was nothing wrong with it/that they didn't do anything wrong. The check engine light came back on again today and they're still insisting they had nothing to do with it. Definitely not a coincidence that my check engine light just came on after it spent two hours in their shop and hasn't had this problem ever.