Absolutely AMAAAZING!!! The branch on Precinct Line in Hurst…read moreis topnotch the utmost!!! Alec and Chase were pleasant to work with on ALL levels!! In fact, the entire staff was superb! We as clients/customers do not experience the type of service they exude quite often. I truly wanted to point out that I was treated as if I was the ONLY one in the establishment - although there were other customers as well. They were attentive to my needs, and offered MORE than I expected!!! Thank you to this branch for the utmost of care! #ASatisfiedClientIndeed

This review/Thank you is for Christine Temple at the Wells Fargo bank below:…read more My wife and I were having some complex, confusing things happening regarding a check we issued to our insurance company - payment for monthly policy. We went to our Wells Fargo in Hurst - mid-cities and precinct. ...6300 Precinct Line Rd., Hurst, Tx None of these problems were Wells Fargo's fault. We went there for assistance to help resolve the problems, stop-payment on the check in question, and initially was going to a electronic transfer of funds directly from bank to insurance company. ...as it turned out, ins. company does not have their system set up for electronic transfer. It was a mess. We Needed assistance, we didn't really know how or where to go for answers/help. Christine was Wonderful! Truly. She spent At Least 30 minutes, probably 45 minutes with us guiding us, helping us in every way she could. She went that extra mile! Thanks for having employees such as Christine Temple!! Best Regards - Mike and Joyce

Drive through ATM was performing a system update at 2 PM on Saturday. Went inside to use that ATM…read more Manager was unlocking the inner door to let an employee out and saw me coming in. He said "bank closed at 2." I told him I was just coming in to use the ATM because it was an inconvenience that the drive through ATM wasn't available due to a system update. He said, "we don't decide when those updates are done". Yeah, I get it, but someone at Chase makes that decision. Giving the decision maker benefit of the doubt, perhaps they meant to schedule it at 2 AM instead of 2 pm?

Tina was so helpful getting my started on a new account. She called about a week later and emailed…read moreme to make sure I was working v the app ok and to see if I was satisfied thus far. I love the convenience of the atm accepting cash and check deposits and I absolutely love the app.

Jordan Brown was helpful in helping me with a situation and I was not at the time a Frost Bank…read morecustomer. That is great customer service.

I can't believe I am writing a review about a bank. I have…read moremostly dealt with large banks, like Bank of America, Wells Fargo, etc. The service at those institutions was impersonal, but did what I needed. Based on that experience, I started using an online-only bank. One reason I switched was the online bank (Aspiration) does not invest in fossil fuel companies and they make donations to reforestation efforts. They just aligned to my views. I mean, why not an internet bank? If it's impersonal anyway, why not just do everything online? I found a couple services the online banks don't handle as well as a local bank: cash deposits and cashing in U.S. Savings Bonds. The cash deposits weren't that big a deal, since I don't have very many of them, but I have received a few. The bigger issue was the savings bonds. I inherited savings bonds when my mom passed a couple years ago. They have been sitting in my safe because I'm a procrastinator and didn't really know how to handle inherited bonds. One day, while looking for something else, I came across the bonds and decided it was time to do something about them. I wanted a Texas-based bank and selected two to visit. I started opening an account at the first one I visited (Texas Bank) and was told there would be a hold on the funds for a couple weeks. I decided not to open an account, based on that. Next, I visited Frost Bank. I asked about opening a new account and mentioned the bonds, asking about any hold. I was told the funds would be available immediately, so we started the process of opening an account. The person I worked with was named Elijah and he was EXTRAORDINARILY helpful and really got to know me and my banking needs. The account setup was quick, but then he had me download the Frost banking app to my iPhone and helped me set it up! By "getting to know me, " I mean really getting to know me. By the time I left, he knew about my work with TxETRA and my passion for electric vehicles and renewable energy. True to his word, when I checked the app, later that day, all the funds were available to me! But wait, the story doesn't end there. About two weeks after I opened the account, I got a phone call from a manager at that particular Frost branch, asking about my experience opening the account. Unfortunately, I cannot remember his name, but he asked about my use of the app, to make sure I wasn't having any difficulties. He also guided me through setting up some of Frost Bank's fraud protection settings on their website. I made sure to mention the great service I had received from Elijah. Somewhere in the conversation, something clicked for the manager and he said, "Oh, you're that electric car guy!" Now that I have experienced what a PERSONAL banking experience is like, I'll always have a Frost bank account.

This credit union charges $7 for a credit card payment made over the phone, whereas Chase, Citi,…read moreAMEX, and other credit unions don't charge a fee for a phone payment. Their rates on certificates and other savings accounts are lower than other credit cards. Likewise auto loan rates are higher than other local credit unions.

I have been a member of FWCCU for more years than the age of trhe current President/CEO. I have…read morealways been happy with there excellent service, always going the extra mile to serve their customers! Obviously I highly recommend.

Don't frequent this location very often, but I needed some quick cash. This was my first time using…read morethe drive-thru ATM, and it was better than expected. Simply use the rear entrance and drive around to the side drive-thru. As easy as 1, 2, and 3. I was in and out in a matter of minutes. Don't hesitate to use this location.

I had to get a cashier's check, so I stopped by this bank of America location. Just fyi, they don't…read moredo money orders. From the outside it looks old, and the inside is not any better. I waited in line for a couple of minutes, but I did not mind because I was enjoying watching the two tellers that were working being friendly and helpful. Unfortunately, I don't remember their names. I witnessed both of them chatting with their customers and giving kids lollipops, smiling and laughing. I'm not sure if this was a unique day, but it made me want to come back to this location for any future banking needs.

Expect thus bank to hold your checks that you deposit for 4 days, and then 2 days after that with…read morenew accounts. First it was because of the new account. Second was for not enough money in account when their was and then be told it was because that they don't know what a check looks like. Be prepared to be treated as a convict when they do not know what they are doing.

I would ordinarily never rate a bank on Yelp. I've hardly done a couple of restaurants. Having said…read morethat, there are very few reasons to go into a branch when you have direct deposit, so I only go in once a year to this location. There is a guy there named Francisco, and he greets me at the door when I come in once a year. He asks about my wife and kids, calls me by name, etc. I already know that he could say "Hey Patrick what's up", but still calls me Mr Johnson. Consummate professional. He's the kind of cool dude that makes you want to go to him after conducting your business and saying "thanks fransisco see you next time" but he's always with another customer already. Awesome service as always, thanks!

Fantastic small town bank with excellent service! 130+ years of non-governmental assistance/need…read morefor bailout. Put your money here!

If you value customer service avoid this bank completely. You would think it would be more customer…read morefriendly than a large bank, NOT. Some departments don't even want to face to face with customers, just hide behind a phone number.

I have been banking with AAFCU since 2008. I usually receive good service and I like the products…read moreand services they provide.