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BBQ DEPOT

5.0 (1 review)

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4 years ago

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Cotton Patch Cafe

Cotton Patch Cafe

(49 reviews)

$$

Send Carlos the manager to "Diversify and world Class Customer Service Training!"…read moreOne Star Review for Cotton Patch in Henderson, Texas Today my husband and I stopped at the Cotton Patch in Henderson, Texas. We have eaten at many Cotton Patch restaurants before and always enjoyed our food, but this visit was very disappointing. My husband ordered the chicken fried turkey, and I ordered the chicken fried chicken. His meal came out with two large pieces, but mine looked unusually small, like a child-sized portion. I asked our server, Logan, about it and she said she was sure another piece was coming out. It never did. When I asked again, she said the manager, Carlos, was supposed to come speak with us. He never showed up. We waited another 45 minutes to an hour and he still did not come by our table. Logan was a great server and we tipped her well, but the manager, Carlos, was completely unprofessional. He made no effort to come over or address our concern. It was very clear that he had no intention of making our visit a welcoming one. I boxed up the chicken fried chicken and threw it away. We left disappointed and will not be returning to this location.

Their menu might be my favorite menu I've seen in years. And to be honest, most of my food was…read moreamazing. Especially their buttery bread rolls. Absolutely award winning in my opinion. Their service is fantastic also. The o lyrics thing that set me back, some of my side dishes were just too Salty. I like Salty food, but the only way I could eat the rest of my sides was to eat it as left overs and mix it with other food that had zero seasoning. Luckily they give you a decent portion. And even tho half my side dishes were overly Salty, my mouth is still watering over how yummy everything else I had was. If only if only, they are so close to a much better rating. Not even a better ambiance would have helped. Tbh I really enjoyed the southern charm of the place. Not cold and modern, but so bright and family friendly. And plenty of parking right outside.

BBQ DEPOT - bbq - Updated May 2026

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