Had a chair cleaned and the grout in my vinyl kitchen flooring cleaned. Shawn K did an amazing…read morejob! I have used Coit for many years but had not had the grout cleaned for several years so it was very dingy looking. It now looks brand new again!! Shawn explained everything and answered any questions I had. I will be requesting him for future services.

Alan and Shawn were awesome! They both were a delight to have around, explained everything in…read moredetail, and were incredibly thorough! I hope both of their bosses are able to see this review and reward them. I'm breathing easier already and our floor is pristine!

Great company to work with. They provided a service that not a lot companies can execute. Alex was…read moregreat and explained everything. Very patient with us during the service. At the end of the day he went over and beyond and really cared about taking care of the situation. Thank you!'

Alex was amazing! He responded very quickly and came out the next day to diagnose our issue and…read morerecommend treatment plan. Extremely professional and knowledgeable. We would definitely recommend.

Andrew "Drew," did a great job resolving our blockage issue despite a small hiccup we encountered…read moredue to a backflow preventer we were not aware of. Dylan came in with his specialty equipment and resolved the minor hiccup we encountered. I definitely will request Drew if I need to contact Roto-Rooter in the future.

Very unprofessional. I would not ever recommend. If you want to spend way more than you normally…read morewould then go with them. Otherwise stay far away from

I met with two representatives of Servpro and were impressed with their knowledge and interest in…read moreobtaining our business. I was told I would receive a quote within the day and as of today, I still have not received anything. I decided to go with another company that would be reliable.

After a fire, I contacted ServPro. They responded immediately, came to the house the same day…read more Very professional, - took measurements and photos. Thought they could have an estimate to me the next day potentially. I contacted them after several days. Their response was that the contact person was consulting with his manager to figure "this thing out." After several more days with no communication, I contacted the office again and asked for the manager. He apologized for the first guy - he was new, needs work in "Communication" which is after all "whay we stress is communication." So manager cam to the house , repeated the measurements and the photos, and had an estimate for me several days later. I waited to be scheduled. Waited - waited. Asked them to start the following Monday. Still waiting. The fire was 12/29/25. Today is 2/12/26. I gave up and called another company. They responded, issued the estimate, conferred with me and the insurance company and have been at my house working on the cleanup. I would not use ServPro at all. If I could give 0 stars, I would.

We ended up using Coit. Very straightforward and completely professional. Job done , completely…read moresatisfied.

Had an area rugs cleaned recently. I received excellent service and great prices. Would recommend…read moreCoit for carpet cleaning.

They where priced right for what I needed. They gave me options on their services to suit my needs…read morefor mold remediation. They where on time and professional. Showed me pictures of the work done. Before and after. Very pleased with their work.

This was my second service from Brahler's, the first a year ago for restoration following water…read morethat seeped into ground floor rooms following torrential early morning rain. Once called, techs arrived within a few hours, pulled carpeting away from walls and placed fans to dry the areas. Speedy, follow up to check progress as promised and the fans were removed when the floor and carpeting were dry. I received a call from Brahler's a week or two ago, reminding me of their work described above and saying they are available for carpet cleaning as well as restoration. I'd been thinking of having carpet and upholstered furniture cleaned, and their call was the incentive to do it now. If I could rate the company above a 5-star, I would. Before the appointment, lamps, end tables, coffee table, and other items that could be taken from the carpeted rooms were removed. The two-person crew called when they left their prior appointment and arrived at my condo at the appointed time. I reviewed with the lead tech what I wanted, answered a few questions to confirm all tasks, and specifically pointed out two *old* stains that previous cleaning companies had failed to remove. Then I got out of the way. Three and a half hours later, they were done. The lead tech said the upholstery would dry quickly, but the carpeting could take 12 to 24 hours. This morning, 16 hours later, I found the upholstery and carpeting dry. Those two stains I pointed out are gone! The furniture and carpeting are 12 years old and it all looks new, refreshed. I am over the moon happy with the results and the professional handling of my carpet and upholstery cleaning from placing the order to waving good-bye to the techs as they pulled out of the driveway! Note that charges are based on square footage to be cleaned. If you have those figures available, the person making the appointment may be able to give you an estimate of the cost. Other companies may be able to do it for less, but, in my opinion, they won't be able to do it better.

The service was decent and the technicians were competent but the customer service and business…read morepractices were a little suspect and seemed borderline shady. It seems like their goal is to sell you on getting very expensive work done with them on their financing plans. We called to get a drain snaked and in a couple hours they were trying to get me to sign something to get 11 thousand dollars of work done! What's worse they were kind of strong arming me into saying it absolutely had to be done now and things couldn't be left as they were. The only reason I'm not giving them a one star review is I'm giving them some benefit of the doubt that it wasn't a scam and that stuff really does have to be done. Either way the quote was incredibly high.

We had our finished basement flooded from a broken water heater. Technician Charlie did a fantastic…read morewater mitigation job.. My wife and I signed the proposal between $12k and 18k Once complete, Roto-evil-Rooter billed insurance just under 18K. The insurance adjuster called me and said the invoice was very high for the work performed. Finally, Roto-evil-Rooter agreed to just under $13k on the final invoice The insurance even went up $1k from what should have been paid to them! Roto-evil-Rooter attempted to ruin our 1 week vacation in Florida . I received an email with a balance billed invoice of over $ 4k. I was extremely upset since according to insurance I owed nothing I called Roto-evil-Rooter and explained my position . 2 days later greedy management sent me a email with intent to lien our property! I filed a complaint with the ohio attorney general the next day My position is you can charge reasonable and custonary and not rip seniors on a fixed income off. The claims adjuster stated Roto-evil-Rooter were using unethical business practices . Two days later I get a call from Management, I owe nothing DO NOT USE Roto-evil-Rooter, Management put me through hell while on vacation for no reason. I am happy they changed their position, however Roto-evil-Rooter has ripped many people off for greed.

Bait and switch company. They refused to do the cleaning service and refused to refund the $500…read moredeposit. Do not use this company. They will steal your money.